Senior Site Reliability Engineer

Matillion is The Data Productivity Cloud.

We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data. 

We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.

With offices in the UK, US and Spain, we are now thrilled to announce the opening of our new office in Hyderabad, India. This marks an exciting milestone in our global expansion, and we are now looking for talented professionals to join us as part of our founding team.

Role Purpose 

Matillion is built around small development teams with responsibility for specific themes and initiatives. The Senior Site Reliability Engineer will be in the core & observability team which owns the operation and efficiency of our cloud platforms and services. The team is responsible for designing and implementing our cloud infrastructure, service reliability, service deployments, service observability and monitoring of Matillion products. 

• Site Reliability Engineering - A Senior Site Reliability Engineer is expected to spend most of their time hands-on in the production of software for Matillion products
• Discuss, establish and maintain the design patterns, framework selections and direction of the overall service reliability
• Collaborate with Engineering and Product teams to instrument system, application and business KPIs. 
• Work with members of the business teams to ensure customer-centric SLIs and SLOs are established.
• Setup and define processes to support hosting and deploying of the live services.
• Solve almost any type of problem with little supervisionProvide engineering options, with unbiased pros and cons to meet problems shared by the business
• Work with the team to refine and break down stories to levels implementable by development
• Code reviews for team and other teamsSelf Development and Growth
• Develop new skills by working with other members of the team
• Work with the Team Lead and Manager to identify training goals
• Lead and partake in technical discussions within the team
• Actively identify and complete opportunities for self-training and external training
• Drive the team’s process of continual improvement

• Technical / Role Specific - Passion for performance, observability, availability, scalability and security.
• Have previous experience of large scale web operations in a public cloud environment.
• Be competent in Ruby, Go, Java, Python or an equivalent programming language
• Have worked with some of the following key technologies: Prometheus, Grafana, Elasticsearch, Logstash, Kibana, OpenTelemetry, Micrometer, New Relic, Data Dog
• Be experienced with cloudformation, terraform and any other infrastructure-as-code technologies.
• Have a solid understanding of networking systems and protocols
• Be confident in your ability to own and deliver projects and issues to resolution using Agile methodologies and demonstrate a definite bias for action and focus on results
• Be an excellent communicator and cross-team collaborator
• Strive for personal excellence through continuous development and by keeping current with developments and offerings in the observability field
• Have a passion for solving problems

• Personal Capabilities Required - Inquisitiveness- digging into problems and solutions to understand the underlying technology
• Autonomy - ability to work on a task and solve problems independently 
• Motivation - sets personal challenges and constantly looking to stretch themselves
• Problem solving - recognition of problems and recasting difficult-to-solve problems in order to find unique and innovative solutions
• Integrity - honest and transparent in dealing, open to voice and accept criticism, is trustworthy and builds credibility through actions
• Detail focussed - pays attention to the details and can make a conscious effort to understand causes instead of just the effects
• Big picture aware - understands the scope and impact of a problem or solution

Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities. 

Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:

- Company Equity

- 27 days paid time off

- 12 days of Company Holiday

- 5 days paid volunteering leave

- Group Mediclaim (GMC)

- Enhanced parental leave policies

- MacBook Pro

- Access to various tools to aid your career development

More about Matillion

Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. 

With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.

We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms. 

We are dual headquartered in Manchester, UK and Denver, Colorado.

We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email talent@matillion.com.

Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.