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Outreach Coordinator

Description & RequirementsMaximus is looking for YOU! We are looking for an Outreach Coordinator working with our LA paternity project.The Outreach Coordinator conducts in-person trainings with hospital and birthing center staff across the state on the importance of having both parents documented on a child's birth certificate. He/she also builds relationships with local community partner organizations to help inform expectant families on the birth documentation process.• * Remote (LA) position with 20% Travel within the state of Louisiana**Why Maximus?- • Competitive Compensation - Quarterly bonuses based on performance included!- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.- • Tuition Reimbursement - Invest in your ongoing education and development.- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.Essential Duties and Responsibilities:- Conduct regular one-on-one or group training sessions for existing providers, necessitating travel.- Attend and actively participate in recruitment events to attract new providers to the program.- Handle escalated provider issues efficiently and effectively.- Address urgent concerns related to high visibility providers, ensuring swift resolutions.- Offer ongoing support to designated providers as assigned.- Collaborate with client, fellow contractors, and stakeholders to communicate and implement - operational policy changes.- Stay updated on project details and changes.- Extensive travel is an inherent part of the role.- Fulfill additional assignments as directed by management.- Travel is required in the state of Louisiana- Must have reliable transportation- Must reside in the state of Louisiana- Excellent written and verbal communication skillsMinimum Requirements- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.- Strong verbal and written communication skills- Proficient in Microsoft Office- Ability to work independently- Ability to conduct presentations to a large group of peopleEEO StatementActive military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.Pay TransparencyMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.Minimum Salary$18.30Maximum Salary$19.23•
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What You Should Know About Outreach Coordinator, Maximus

Are you looking to make a meaningful impact while working with a talented team? Maximus is on the hunt for an Outreach Coordinator to join our family in James Island, SC, specifically for our exciting paternity project in Louisiana! In this role, you'll be conducting in-person trainings with hospital and birthing center staff, helping emphasize the importance of accurate birth certificate documentation. Building relationships with local community organizations will allow you to inform expectant families about the birth documentation process, which is vital for supporting parents. This remote position involves about 20% travel within Louisiana, giving you the flexibility to work from home while still connecting face-to-face with providers. You’ll also benefit from a range of excellent perks, including competitive compensation, comprehensive insurance, a 401K savings plan, paid time off, and professional development opportunities to help you grow. At Maximus, we value diversity and are committed to fostering an inclusive environment while supporting the wellness of our staff. If you bring strong communication skills and have a passion for serving others, we would love to hear how you can contribute to our mission!

Frequently Asked Questions (FAQs) for Outreach Coordinator Role at Maximus
What are the main responsibilities of the Outreach Coordinator at Maximus?

The Outreach Coordinator at Maximus primarily conducts in-person trainings with hospital and birthing center staff across Louisiana, emphasizing the importance of having both parents documented on a child's birth certificate. Additionally, the role involves building relationships with community organizations and providing ongoing support to designated providers, handling escalated provider issues, and collaborating on operational policy changes.

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What qualifications do I need to apply for the Outreach Coordinator position at Maximus?

To apply for the Outreach Coordinator position at Maximus, you should have a high school diploma or GED along with at least 4 years of relevant experience. Strong verbal and written communication skills, proficiency in Microsoft Office, and the ability to conduct large group presentations are essential. We're also looking for individuals who can work independently and are willing to travel within Louisiana frequently.

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What kind of training does the Outreach Coordinator at Maximus provide?

As an Outreach Coordinator at Maximus, you'll conduct one-on-one and group training sessions aimed at educating healthcare providers about the paternity project. This involves ensuring they understand the birth documentation process and know how to communicate its importance to expectant families effectively.

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How does Maximus support the professional development of its Outreach Coordinators?

Maximus is committed to the professional development of its Outreach Coordinators by offering various training programs, workshops, and conferences that foster continuous skill enhancement. We also provide opportunities for tuition reimbursement, which allows you to invest in your ongoing education and further your career.

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Can the Outreach Coordinator position at Maximus be done remotely?

Yes, the Outreach Coordinator position at Maximus is primarily a remote role, allowing you to carry out most of your tasks from home. However, it does require about 20% travel within Louisiana to conduct in-person trainings and build relationships with community organizations.

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Common Interview Questions for Outreach Coordinator
How would you handle a situation where a hospital staff member is resistant to the training you are providing?

In such a scenario, it's crucial to approach the individual with empathy and understanding. I would first listen to their concerns to identify the root of their resistance. By addressing them directly and showcasing the benefits of the training, I would try to engage them in a conversation that emphasizes the importance of birth documentation.

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What strategies would you employ to build relationships with community organizations?

Building relationships requires a mix of genuine interest and strategic outreach. I would start by identifying key community organizations and reaching out to share information about the paternity project. Regular follow-ups, attending local events, and fostering a collaborative approach will help establish mutual trust and engagement.

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Can you describe your experience in conducting training sessions?

Certainly! I have extensive experience in leading training sessions for diverse audiences. I ensure my sessions are interactive and address different learning styles. Utilizing real-life examples and group activities allows participants to engage with the material and enhances retention.

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How do you keep yourself motivated during extensive travel for your role?

I stay motivated by focusing on the positive impact my role has on families and communities. Additionally, I plan my travel efficiently, allowing myself to enjoy downtime by exploring locations or connecting with local colleagues, which keeps the experience fresh and rewarding.

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How do you prioritize tasks when faced with tight deadlines?

I prioritize tasks by assessing their urgency and importance, often using a prioritization matrix. I tackle high-impact tasks first while making sure to allocate time for essential duties that contribute to long-term goals, ensuring nothing crucial falls through the cracks.

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How would you ensure effective communication with team members and providers?

Effective communication is key, so I would utilize a mix of tools such as email, phone calls, and regular check-ins. I always encourage open dialogue and feedback, aiming to create an environment where team members feel comfortable sharing updates or concerns.

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What would you do if faced with a complaint from a community partner?

I would treat any complaint seriously by first listening attentively to their concerns without interruption. I would work with them to understand the issue and propose a collaborative solution, ensuring they feel heard and valued throughout the process.

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Describe a time when you had to adapt your training approach.

In one instance, I had a diverse group with varying levels of understanding. I adapted by splitting the group into smaller clusters based on their comprehension levels, allowing me to tailor the training content effectively to meet specific group needs.

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How do you stay informed about changes in regulations related to birth documentation?

I prioritize staying informed through continuous education—subscribing to industry newsletters, participating in relevant forums, and attending conferences. I also network with professionals in the field who share important updates regarding regulations affecting birth documentation.

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What makes you a good fit for the Outreach Coordinator position at Maximus?

My combination of strong communication skills, relevant experience in community outreach, and passion for making a difference in people’s lives makes me a great fit for this role. I am deeply committed to supporting families and have a proven track record of building relationships in diverse settings.

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Full-time, remote
DATE POSTED
December 16, 2024

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