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Lead Medical Billing Specialist

MeBe is seeking a Lead Medical Billing Specialist. Our organization provides ABA - Applied Behavioral Analysis, Speech Therapy and Occupational Therapy. We are looking for an experienced individual who has excellent interpersonal skills, and a strong work ethic. The candidate should have the essential skills to exercise good judgment and demonstrate professionalism.

 

We are seeking a person with a solid understanding of billing and knowledge of what it takes to get a claim paid. You need to know how to ask the right questions and be skilled problem-solver. Claims collections and speaking to families is your jam.

 

Job Tasks:

  • Submits claims, processes follow-up on payer appeals, and will communicate with manager on status of claims

  • Follow up on accounts receivable. Contacting insurance carriers as needed to get maximum payment on accounts and identify issues or changes to achieve profitability

  • Performs secondary (and beyond) billing follow up.

  • Process on-line adjustments to insurance claims.

  • Complies with audit requests by insurance carriers in a timely fashion.

  • When necessary, reviews medical records and resubmits claims with appropriate documentation to expedite claims processing (adhering to confidentiality requirements).

  • Accurately processes corrections on accounts and/or active claims by error correcting or voiding transactions. Posts appropriate adjustments as needed.

  • Thoroughly researches credit balances and processes insurance refunds or adjustments as needed.

  • Responsible for keeping up to date with current insurance billing requirements and stays current on new billing guidelines.

  • Actively participates in departmental and/or organizational process improvement initiatives.

  • Providing ongoing training for staff in billing procedures, coding changes, and updates to insurance policies.

  • Assists providers and staff in other departments with insurance and billing inquiries in a friendly and professional manner while on the phone or corresponding through email.

  • Works on special projects related to A/R clean up as requested by manager.

  • Performs other tasks as requested.

Qualifications:

  • Knowledge of Behavioral Health and ABA billing codes & practices

  • Knowledge of Occupational Therapy, and Speech-Language Therapy billing codes & practices (Preferred)

  • Computer experience is essential, including, but not limited to practice management software - Familiar with Central Reach a HUGE plus

  • Associate (Preferred) and/or Medical Billing Certification preferred. (AHIMA, AAPC)

  • Prior billing experience required, 3+ years

  • Medical Billing and Medical Coding experience

  • Familiar with most Medical Insurance Payors (Medicare, Medi-Cal, HMO, FFS, TPAs, PPO and IPAs)

  • High degree of accuracy and attention to detail

  • Strong oral / written communication skills

  • Ability to multitask in a fast-paced environment while dealing with frequent interruptions

  • Possess a strong sense of urgency, organized and energetic team player who can work in both a team environment and independently

  • Punctual, dependable, and responsible; able to pick up and learn tasks quickly. self-starter

  • Excellent customer service skills

  • Strong desire to meet the needs of families

 Perks and Benefits:

  • Industry benchmarked, competitive pay, $27-$35/hr

  • Medical, Vision, Dental- Anthem Insurance; 80% Employee, 50% Dependents

  • Life and AD&D insurance

  • Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance

  • 4 free sessions and 15% discount for Mental Health with BetterHelp counseling

  • Unlimited discounts with free Perks At Work membership

  • 20% discount for Pet Insurance with Spot

  • 401k Plan - Fidelity

  • 10 paid days of vacation

  • 9 paid holidays  

  • 10 paid sick days

  • Tuition discounts available to all employees through our University Partnerships

  • Company sponsored, fun events for everyone

If you‘re interested in working with a fun group of team players and like to see rewarding results, our MeBe family is a great opportunity for you.

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.       

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$56160K
$72800K

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What You Should Know About Lead Medical Billing Specialist, MeBe

Join MeBe in San Diego as a Lead Medical Billing Specialist and become a vital part of our team that provides top-notch ABA, Speech, and Occupational Therapy services! We’re on the lookout for an experienced individual who not only has a solid grasp of medical billing but also thrives in a dynamic, fast-paced environment where communication and problem-solving skills shine. Here, you'll take ownership of crucial tasks: submitting claims, following up on appeals, and ensuring that our billing practices align with current insurance requirements. Your understanding of disability services will help you tackle claims collections while your interpersonal skills will foster positive conversations with families and insurance carriers alike. We value professionalism and a strong work ethic, and we encourage our team to continue learning and improving. As a Lead Medical Billing Specialist, you’ll enjoy perks like competitive pay, comprehensive health benefits, and generous time off to maintain a healthy work-life balance. If you possess the ability to multitask while providing exceptional customer service, then the MeBe family might be your next home. This isn't just a job; it’s a place where teamwork and dedication lead to rewarding results. Come be a part of our journey to help families thrive, while furthering your career in a supportive and positive atmosphere!

Frequently Asked Questions (FAQs) for Lead Medical Billing Specialist Role at MeBe
What qualifications are required for the Lead Medical Billing Specialist position at MeBe?

To be considered for the Lead Medical Billing Specialist role at MeBe, candidates should have a minimum of 3 years of prior medical billing experience. A strong understanding of Behavioral Health, ABA billing codes, and knowledge of Occupational and Speech-Language Therapy billing practices are essential. An Associate's degree or a Medical Billing Certification from AHIMA or AAPC is preferred. Strong computer skills, especially with practice management software, and familiarity with different medical insurance payors are also crucial for success in this role.

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What are the main responsibilities of a Lead Medical Billing Specialist at MeBe?

In the Lead Medical Billing Specialist role at MeBe, you'll be responsible for submitting claims, following up on payer appeals, and ensuring maximum payments are obtained on accounts. Responsibilities include researching credit balances, processing online adjustments, complying with audit requests, and assisting in departmental training on updated billing procedures. You'll be a key player in communicating with insurance carriers and providing support to other departments with billing inquiries, while also engaging in ongoing process improvements.

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How does MeBe support the professional development of its Lead Medical Billing Specialist?

At MeBe, we believe in fostering growth and development within our team. The Lead Medical Billing Specialist will have access to ongoing training sessions and hands-on learning experiences that cover the latest in billing procedures and regulatory changes. Our emphasis on professional development is also reflected in our partnerships with universities, offering opportunities for tuition discounts. Employees are encouraged to engage in industry conferences and workshops, further enhancing their expertise in the medical billing field.

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What are the benefits offered to Lead Medical Billing Specialists at MeBe?

The Lead Medical Billing Specialist position at MeBe comes with a host of competitive benefits, including a salary range between $27 to $35 per hour, medical, vision, and dental insurance, as well as life and disability coverage. Employees enjoy 10 paid vacation days, 9 paid holidays, and sick leave. Additionally, benefits extend to mental health support through BetterHelp, pet insurance discounts, and a robust 401k plan. These perks are designed to support the well-being and financial health of our team members.

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What skills are necessary for success as a Lead Medical Billing Specialist at MeBe?

Success as a Lead Medical Billing Specialist at MeBe requires a high degree of accuracy and attention to detail, paired with excellent oral and written communication skills. The ability to multitask efficiently in a busy environment is essential as you manage claims and interact with insurance providers. Interpersonal skills and the ability to provide exceptional customer service are vital, as you'll be liaising with families and colleagues regularly. A strong sense of urgency, organization, and problem-solving skills are also key to thriving in this role.

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Common Interview Questions for Lead Medical Billing Specialist
Can you describe your experience with medical billing procedures?

In your response, focus on specific experiences you've had in medical billing, including the types of services you’ve billed for and your familiarity with various insurance payers. Highlight any challenges you've faced and how you've successfully resolved them, emphasizing your attention to detail and accuracy.

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How do you stay current with changes in billing regulations and insurance guidelines?

Demonstrate your commitment to ongoing education by mentioning any professional resources you follow, such as industry newsletters, workshops, or conferences. Discuss your proactive approach toward continuing education and how you apply new knowledge to your work at MeBe.

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What steps do you take to ensure timely claims submission?

Explain your systematic approach to claims submission, detailing how you organize your workload and prioritize tasks. Mention the tools or software you use to track claims and follow-ups, along with any strategies you employ to prevent delays in processing.

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How do you handle disputes or denials from insurance companies?

Reflect on your process for managing denials, including reviewing the explanation of benefits, identifying issues, and communicating effectively with insurance representatives. Highlight any successful outcomes from your past experiences where your persistence led to claim resolution.

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What techniques do you use to improve billing processes?

Share specific examples of how you’ve previously identified inefficiencies in billing practices and any improvements you implemented. This could include new software adoption, workflow changes, or training initiatives you’ve led for your team.

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How do you approach training new staff in billing procedures?

Discuss your methodology for training staff, emphasizing how you make the information accessible and engaging. You can highlight your experience in creating training materials, conducting workshops, or providing one-on-one mentorship.

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Describe a time you had to interact with a frustrated family regarding a billing issue. How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to talk about a specific encounter where you maintained professionalism and empathy. Illustrate how your communication skills diffused the situation and led to a positive outcome for the family.

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What makes you a good fit for the Lead Medical Billing Specialist role at MeBe?

Navigate this question towards your unique skills and experiences that align with the role, such as your technical knowledge of ABA billing practices and your passion for helping families. Relate personal anecdotes that showcase your dedication and commitment to the organization’s mission.

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How do you manage a high volume of billing tasks while ensuring quality?

Detail your time management strategies, such as prioritizing critical tasks, creating a structured schedule, or utilizing checklists. Show how you maintain quality by regularly reviewing your work and implementing feedback in your billing processes.

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What software tools have you used in your medical billing work?

Given your familiarity with various software, discuss the tools you are proficient in, including any specific practice management platforms like Central Reach. Illustrate how your software skills have contributed to your efficiency and accuracy in billing tasks.

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To empower families, professionals, and communities by educating and training them on evidence-based approaches. To improve the quality of life of those who they love and serve so every individual may achieve their maximum potential. To operate a ...

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Full-time, on-site
DATE POSTED
December 18, 2024

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