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Supplier Quality Engineer II


 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

In this exciting role as a Supplier Quality Engineer II you will have responsibility for management of suppliers within the Plymouth, MN SQE team. You will be accountable for changes to existing supplied products and processes, as well as oversight of performance and improvement activities.  

You will also lead the oversight of supplied products, ensuring conformance to purchased materials or finished devices requirements and management of nonconforming product in compliance to Medtronic Purchasing and Supplier Controls, FDA, and international requirements and Quality System Regulations.  
 
Our Global Quality Strategy is rooted in the Medtronic Mission and our Quality Policy. Being a 'trusted partner' means always putting patient safety first, upholding product quality, and maintaining the highest ethical standards in our business relationships and programs.

Responsibilities may include the following and other duties may be assigned.

  • Ensure that suppliers deliver quality parts, materials, and services.

  • Lead cross-functional teams of engineers and manufacturing functions to investigate and resolve supplier-related quality or compliance issues discovered during incoming inspection.

  • Lead and/or participate in corrective/preventive action teams in resolving supplier-related issues (e.g., nonconformances, CAPA activities, audit findings, complaint investigations, etc.).  

  • Coach team members on supplier quality principles, quality system requirements, statistical analysis, and application of technical analysis to daily assignments.

  • Define component qualification strategy (PPAP), partner with suppliers to develop qualification plan, report performance, and demonstrate release readiness. Author or review key component engineering lifecycle deliverables throughout product development, as defined by procedures. Define control plans to ensure appropriate acceptance activities.

  • Evaluate and act as a lead in processing and approving supplier change requests. 

  • Qualify suppliers according to company standards and may administer a Certified Supplier Program in receiving inspection to ensure cost effectiveness.

  • Monitor parts from acquisition through the manufacturing cycle and communicate and resolve supplier-related problems as they occur.

  • Evaluate suppliers' internal functions to assess their overall performance and provides feedback in assessment of their operation.

  • Provide technical guidance and quality compliance for Supplier Quality engagement throughout the product’s lifecycle. Including implementing strategies for driving product quality and continuous improvement, ensuring purchased products and components are manufactured and qualified in accordance with applicable industry standards, regulatory requirements, and customer requirements.

  • Develop and deliver the Product Acceptance Sampling Strategy, Approved Supplier List coordination, Supplier Owned Quality deployment, and Control Plans for existing products.

  • Formulate, deliver and/or manage projects assigned and works with other stakeholders to achieve desired results.

  • Support internal and external audit and inspections, including preparation and resolution of audit and inspection findings.

  • Collaborate cross-functionally with internal stakeholders and interact with multiple levels of personnel internally and externally to ensure timely completion and approvable output of Supplier CAPA records.

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

  • Bachelors degree in Engineering, Science or technical field.

  • 2+ years of relevant Quality and/or Engineering experience in a manufacturing environment, OR Advanced degree with 0+ years of relevant Quality and/or Engineering experience in a manufacturing environment.

Nice to Have

  • 2+ years of supplier quality engineering experience in the medical device industry or related field with supplier quality management expertise.

  • Experience with catheter manufacturing, polymer (extrusion, injection molding), metal precision processing, and adhesives for the Catheter/Disposable SQE position.

  • Medical device manufacturing industry experience, preferably ISO 13485.

  • ASQ CQE, CQA and/or CSQP certification.

  • First Time Quality Coach (FTQ) / Six Sigma/ DFSS / Lean Green Belt or Black Belt certified.

  • Working knowledge of statistical methods associated with six sigma and quality control.

  • Working knowledge of Quality System Regulation (QSR) 21 CFR 820 and ISO 13485.

  • Lead auditor experience.

  • Hands-on experience with SAP, Trackwise, Agile change management.

  • Ability to manage tasks and projects under tight deadlines with a sense of urgency.

  • Strong written and verbal communication skills in the English language.

  • Ability to maintain a professional and respectful relationship with coworkers and company.

  • Comfortable navigating through complex networks with diplomatic approaches and reporting to a flattened organization.

  • Equipped with sophisticated problem-solving methodologies (Lean/Sigma) and great attention to detail to fit for fast-accurate action-driven environments.

  • Engage in changes and advocate for inclusions/diversity.

  • Demonstrated working knowledge of supplier controls, process validation, supplier and internal auditing, failure investigation techniques, statistical quality control, protocol/report preparation and non-conforming product controls.

  • PC skills, MS Office (Word, Excel, PowerPoint and Project).

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$75,200.00 - $112,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Average salary estimate

$94000 / YEARLY (est.)
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$75200K
$112800K

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What You Should Know About Supplier Quality Engineer II, Medtronic

At Medtronic, we're on a mission to alleviate pain, restore health, and extend life, and we're looking for a Supplier Quality Engineer II to join our team in Minneapolis, Minnesota. In this exciting role, you'll manage relationships with our suppliers and ensure that the components they provide meet our high standards of quality and safety. You'll be expected to foster communication across our teams, leading investigations into quality issues when they arise and devising strategies for improvement. If you have a knack for problem-solving and a couple of years of experience in a manufacturing environment, you'll find your place here. Your duties will range from crafting component qualification strategies to participating in audits of suppliers, always with the goal of maintaining the highest quality of our products. We are committed to supporting our employees' growth and providing a supportive work environment, making Medtronic not just a job, but a career path filled with innovation and purpose. If you’re passionate about quality and eager to contribute to the healthcare sector positively, this could be your perfect fit. Join us in creating a more connected, compassionate world.

Frequently Asked Questions (FAQs) for Supplier Quality Engineer II Role at Medtronic
What are the key responsibilities of the Supplier Quality Engineer II at Medtronic?

As a Supplier Quality Engineer II at Medtronic, you'll manage supplier relationships, ensure product quality, and oversee compliance with industry standards. You'll investigate quality issues, lead corrective action teams, and coach team members in quality principles. Additionally, you'll develop component qualification strategies and engage in audits to enforce compliance, playing a vital role in maintaining our commitment to excellent healthcare solutions.

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What qualifications are required for the Supplier Quality Engineer II position at Medtronic?

To be considered for the Supplier Quality Engineer II role at Medtronic, candidates must have a Bachelor's degree in Engineering, Science, or a related technical field, along with a minimum of 2 years of relevant experience in a manufacturing environment. Advanced degrees may substitute for experience, while certification in quality engineering (such as ASQ CQE) and familiarity with medical device industry standards can enhance your application.

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How does Medtronic ensure quality in supplier products?

Medtronic employs a rigorous evaluation process for its suppliers, which includes overseeing compliance with FDA and international quality requirements. As a Supplier Quality Engineer II, you'll facilitate corrective and preventive actions regarding supplier performance and lead initiatives that align with our overall Global Quality Strategy, ensuring that all materials meet our established standards.

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What skills are beneficial for a Supplier Quality Engineer II at Medtronic?

For the Supplier Quality Engineer II role at Medtronic, strong analytical skills and a detail-oriented mindset are crucial. You should be knowledgeable in statistical methods, quality control processes, and have experience with audit practices. Great communication abilities and an understanding of maintaining professional relationships are also key to guiding supplier interactions effectively.

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What career development opportunities does Medtronic offer for Supplier Quality Engineers?

At Medtronic, we prioritize employee growth and provide various opportunities for professional development. As a Supplier Quality Engineer II, you'll have access to training in quality systems and processes, and the chance to get involved in innovative projects. We encourage certification in areas like Six Sigma and other quality methodologies, equipping you with the tools to advance your career in quality engineering.

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Common Interview Questions for Supplier Quality Engineer II
Can you describe your experience with supplier quality management?

When answering this question, focus on specific instances where you've directly managed supplier relationships. Highlight any challenges you faced, how you resolved quality issues, and what steps you took to enhance supplier performance. Be clear about your role and any methodologies you used, such as statistical analysis or root cause analysis.

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What quality control techniques have you utilized in your previous roles?

Discuss various quality control techniques you've applied, such as Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), or the use of control charts. Mention how these techniques positively impacted product quality and supplier performance in your past roles.

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How do you handle non-conforming products?

Address how you identify and document non-conforming products, as well as the step-by-step process you follow for corrective action. Emphasize your experience in leading cross-functional teams during investigations to prevent future occurrences and how this aligns with Medtronic's commitment to quality.

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Explain your approach to developing a product acceptance sampling strategy.

Detail your process for formulating a product acceptance sampling strategy. Discuss how you assess risk, determine sample sizes, and establish criteria for acceptability. Emphasize your attention to detail and continual improvement mindset, ensuring quality is maintained throughout the product lifecycle.

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How do you stay updated with regulatory requirements in the medical device industry?

Highlight your methods for staying informed about regulations, such as attending workshops, continuing education courses, or participating in relevant industry groups. Explain how you apply this knowledge in your daily work, especially in maintaining compliance at Medtronic.

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Describe a time you successfully led a corrective action team.

Provide a detailed example of a successful corrective action initiative you led. Share the context, your specific contributions, and the outcome of the project. This demonstrates your leadership capabilities and your effectiveness in addressing quality issues.

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What tools do you use for statistical analysis in quality engineering?

Discuss specific software or tools you are proficient in for statistical analysis such as Minitab, JMP, or Excel. Explain how you’ve utilized these tools to analyze data, derive insights, and drive improvements in supplier performance.

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How do you prioritize tasks under tight deadlines?

Explain your approach to task management and prioritization when faced with tight deadlines. Highlight your ability to assess urgency, collaborate with teammates, and deliver solutions efficiently while maintaining quality standards.

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What steps do you take to ensure effective communication with suppliers?

Emphasize the importance of clear and concise communication. Describe your methods for regular updates, setting expectations, and addressing issues promptly. Provide examples of how effective communication has helped improve supplier relationships in your past positions.

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How familiar are you with ISO 13485 and its implications for your work?

Show your understanding of ISO 13485 and its significance for the medical device industry. Discuss how you've applied this standard in your work, and how it influences your approach to supplier quality and compliance at Medtronic.

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Mission Written in 1960, our Mission dictates that our first and foremost priority is to contribute to human welfare. Over a half-century later, the Mission continues to serve as our ethical framework and inspirational goal for our employees aroun...

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