Job details
![Newsletter form background]()
Technical Support Engineer
Melio is a fast-growing B2B payment platform that helps small business owners with payment tools. They are looking for a Technical Support Engineer to resolve complex technical issues collaboratively with their teams.
Skills
- Technical Support Engineering
- SQL and database queries
- AWS applications knowledge
- Zendesk and JIRA experience
- S3, CloudWatch, Lambda understanding
Responsibilities
- Scope and investigate technical customer issues.
- Determine and provide timely solutions.
- Manage technical escalations to Engineering teams.
- Collaborate with Engineering and Customer Experience teams.
- Create internal documentation for issue handling.
Education
- Technical degree preferred
- Relevant certifications beneficial
Benefits
- Competitive salary packages
- Medical, Dental, and Vision coverage
- 401K matching and stock options
- Holistic wellness approach
- Generous time off policies
- Catered meals and food perks
- Collaborative office culture
- Professional growth opportunities
To read the complete job description, please click on the ‘Apply’ button
Melio Glassdoor Company Review
Unknown name
3.6
Melio DE&I Review
4.0
CEO of Melio
Approve of CEO
By
Melio
Our mission is to keep small business in business. When we started Melio, we wanted to build more than an efficient Accounts Payable tool.
21 jobsMATCH
Calculating your matching score...
BADGES 
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
401K Matching
Paid Time-Off
Pet Friendly
Some Meals Provided
Snacks
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$95,000/yr - $115,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 3, 2024
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
you, just ask me below!
Other jobs
Posted 8 months ago
Posted 4 months ago
Posted 2 months ago
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
401K Matching
Paid Time-Off
Pet Friendly
Some Meals Provided
Snacks
Posted 30 days ago
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
401K Matching
Paid Time-Off
Pet Friendly
Some Meals Provided
Snacks
Sign up for our weekly
newsletter of fresh jobs
ABOUT RISE
FOR COMPANIES
REMOTE JOBS & MORE
LOOKING FOR A JOB?
FIND A JOB NEAR ME
CONNECT
