Polish Speaking Online Community Support for Video Streaming Services, Athens

Join Patrique Mercier Recruitment as we connect talented individuals with exciting job opportunities that utilize their language skills! We are currently looking for a Polish Speaking Online Community Support professional for a leading video streaming service based in the vibrant city of Athens, Greece. In this role, you will engage with the online community, addressing inquiries, resolving issues, and enhancing user experience. If you are passionate about digital media and have excellent communication skills, this is the perfect opportunity for you to thrive in an international environment while enjoying the rich culture of Greece!

Responsibilities

• Provide outstanding customer support to Polish-speaking users across various online platforms.
• Address and resolve customer inquiries relating to video streaming services.
• Engage with users on social media and community forums, fostering a welcoming environment.
• Monitor community discussions to identify common issues and trends.
• Collaborate with internal teams to improve service delivery and resolve complex problems.
• Document user interactions and provide feedback to enhance customer support processes.
• Stay updated on industry trends and platform updates to better assist users.

• Fluency in Polish and English, both written and spoken.
• Strong communication skills with a focus on customer service.
• Familiarity with online community management and digital media.
• Ability to work in a fast-paced environment and manage multiple inquiries.
• Excellent problem-solving and analytical skills.
• Experience in customer support or related fields is preferred.
• Interest in video streaming services and digital content is a plus.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )