Member Services Rep PRN

Description

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: PRN (Per Request Needed)/Per Diem

Shift: Day Shift

Location: AdventHealth Daytona Beach – 301 Memorial Medical Parkway, Daytona Beach, FL 32117

The community you’ll care for: Wellness Center members and guests

The role you’ll contribute:

The Member Services Representative engages in all customer service activities which may include membership sales, front desk, café and shop/store front to ensure that optimum efficiency and customer service is provided to members and guests. Builds and retains relationships with existing members and clients in an effort to assist with stabilizing membership base and improving retention.

The value you’ll bring to the team:

• Presents and sells products and services to current and potential members
• May assist in the preparation and sale of food and drinks in the Wellness Center Café area
• Builds and maintains relationships with existing members to reduce attrition levels. Assists members with billing changes, bridges, freezes or other changes in membership status. Assists in the resolution of disputes regarding memberships
• Processes all inquiries pertaining to membership while encouraging enrollment, and marketing the Wellness Center. Responsible for tours and assigned member sales duties
• Responsible for Point of Sale (POS) operations

Qualifications

The expertise and experiences you’ll need to succeed:

• High School diploma or equivalent

• One-year retail or customer service experience preferred

• Previous experience in a health and wellness/fitness center preferred

• CPR certification

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.