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MEMBER SERVICES REPRESENTATIVE - HOAG CLINIC ENGAGEMENT SERVICE image - Rise Careers
Job details

MEMBER SERVICES REPRESENTATIVE - HOAG CLINIC ENGAGEMENT SERVICE

Salary Range: $19.0800 - $29.3200 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

Job Summary:
The Customer Service Specialist serves our patients, members, and providers.
Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
  • For Hoag Clinic: Member Advocate I
  • For Revenue Cycle: CPS Specialist

Education and Experience:
  • High School Diploma or equivalent
  • 1-3 years of customer service experience
License Required: N/A
License Preferred: N/A
Certifications Required: N/A
Certifications Preferred: N/A

Our mission as a nonprofit, faith-based hospital is to provide the highest quality health care services to the communities we serve.

18 jobs
TEAM SIZE
DATE POSTED
July 22, 2023

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