Account Executive (Workday Implementation Services) - Western US

As an Account Executive specializing in Workday Implementation Services at Mercer Digital, your primary responsibilities will include increasing sales within your assigned region, collaborating with various teams to generate new leads, and developing tailored implementation strategies for clients. You will also work closely with C-suite executives and showcase Mercer’s unique value proposition to differentiate our services in the market, ensuring a deep understanding of both HR and Finance transformation.

To be considered for the Account Executive role at Mercer Digital, candidates should have at least 4 years of experience with ERP or HCM applications, ideally including Workday. Additionally, 3 or more years of experience in selling professional services or consulting is necessary. Exceptional communication, leadership skills, and a proven track record of achieving sales quotas are also essential. Experience in engaging with the C-suite is highly desirable as well.

Mercer Digital offers a vibrant workplace culture that encourages professional growth and inclusivity. As an Account Executive, you would be part of a leading Workday consulting firm, collaborating with talented colleagues to shape innovative solutions. The company is committed to your development, providing numerous opportunities to excel, along with a competitive total rewards package that includes various health benefits, retirement plans, and more.

Mercer Digital supports its Account Executives through a combination of comprehensive training, mentorship from experienced leaders, and access to resources needed to drive successful client engagement. The organization emphasizes collaboration across teams, ensuring that you have the support of Client Managers, Relationship Managers, and consulting staff to help you identify and capitalize on new sales opportunities effectively.

The work environment for the Account Executive role at Mercer Digital is designed to be flexible and collaborative. While you will have the autonomy to work independently on your sales strategy, the company promotes hybrid work models, allowing you to work remotely while also emphasizing the importance of in-person teamwork. Regular interactions with clients and colleagues help foster connections and enhance professional development opportunities.

When discussing your sales strategy, focus on how you tailor your approach for each prospective client by understanding their unique needs and challenges. Highlight your ability to communicate Mercer’s value proposition effectively and how you collaborate with internal teams to generate leads and build strategic proposals that align with both HR and Financial transformation goals.

Engaging with C-suite executives requires understanding their business objectives and demonstrating how Mercer’s Workday services can help achieve those goals. Share examples from past experiences where you've successfully articulated a tailored value proposition that resonated with executive decision-makers, and emphasize the importance of building relationships based on trust and a consultative approach.

When answering this question, describe specific challenges you've faced in the field and the strategies you employed to overcome them. Share an example of a particularly difficult sales cycle where you adapted your approach, whether through enhancing product knowledge, targeting different decision-makers, or adjusting your messaging to better articulate value to the customer.

Effective lead prioritization involves assessing each opportunity based on criteria such as potential value, the prospect's readiness to engage, and alignment with your strategic goals. Share tools or methods you employ to track and manage your pipeline, such as CRM systems, to ensure that you're focusing your time and efforts on leads that offer the greatest likely return.

Collaboration is key in complex sales environments. Discuss your experience working with various internal teams, such as consulting staff and technical support, to build comprehensive proposals for clients. Highlight how you foster communication and teamwork to ensure all departments are aligned on sales goals, which ultimately drives success.

When sharing your success story, focus on specific goals you set, the strategies you implemented to achieve them, and the results generated. Quantify your accomplishments to illustrate your impact, and emphasize how your approach aligns with Mercer’s values of excellence in client service and a commitment to continuous improvement.

Talk about your proactive approach to identifying new business opportunities, including leveraging networking, researching industry trends, and engaging with existing client relationships. Describe how you conduct market analysis to pinpoint potential clients for Workday implementation services and how you use that information to craft compelling pitches.

Explain your commitment to continuous learning by mentioning specific resources you leverage, such as industry publications, webinars, and networking with other professionals. Highlight how staying informed about trends helps you provide the most pertinent solutions to your clients and adds value to your sales discussions.

Emphasize skills such as excellent communication, negotiation, strategic thinking, and a strong understanding of ERP and HCM solutions. Talk about the importance of adaptability in a fast-paced environment and your ability to build relationships, not just with clients but within your team to drive collective success.

When answering this question, articulate what specifically attracts you to Mercer Digital, such as its reputation as a leading Workday consulting firm, commitment to professional development, or its inclusive culture. Discuss how your personal and professional values align with the company's mission and how you see yourself contributing to its ongoing success.