Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Dutch Speaking Customer Success Manager image - Rise Careers
Job details

Dutch Speaking Customer Success Manager

Mercier Consultancy is seeking an experienced Dutch Speaking Customer Success Manager to join our dedicated team. In this leadership role, you will be responsible for driving customer satisfaction and retention for our Dutch-speaking clients. You will leverage your expertise in customer success strategies to ensure clients achieve their goals and derive maximum value from our services. If you are passionate about fostering strong client relationships and leading a team to success, we invite you to apply!

Responsibilities

  • Lead the customer success efforts for Dutch-speaking clients, ensuring high levels of satisfaction and engagement.
  • Develop and execute strategic customer success plans aligned with client objectives and business goals.
  • Act as a trusted advisor to clients, providing guidance and support throughout their journey.
  • Monitor client health and engagement metrics, proactively addressing concerns to enhance retention.
  • Collaborate with the sales team to identify upsell opportunities and drive growth initiatives.
  • Gather and analyze client feedback to recommend and implement service improvements.
  • Mentor and guide the customer success team to achieve departmental goals and best practices.
  • Fluency in Dutch and English, both written and spoken, is mandatory.
  • Proven experience in customer success, account management, or a similar role, preferably in a management capacity.
  • Strong leadership skills with the ability to motivate and manage a team effectively.
  • Excellent communication and interpersonal skills to foster positive client relationships.
  • Strategic thinking abilities with a strong customer-oriented approach.
  • Experience with customer relationship management (CRM) tools and data analysis.
  • Willingness to travel occasionally to meet with clients or attend industry events.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Join Paired as a Customer Service Representative and be the frontline champion for customer satisfaction in our innovative remote work environment.

Become a crucial part of the CommonSpirit Health Mountain Region team as a Patient Service Representative, where you'll provide essential clerical support and foster patient relationships.

Photo of the Rise User
Posted 3 days ago

Join CVS Health as a Patient Relations Analyst and help patients navigate their Medicare options while providing exceptional support and care.

Photo of the Rise User
ServiceNow Hybrid Remote, Vienna, Virginia, United States
Posted 5 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

ServiceNow is looking for a Principal Engagement Manager to drive key projects and deliver exceptional customer experiences in a remote role.

Join Virginia Mason Franciscan Health as a Medical Assistant Registered and play a key role in delivering exceptional patient care in a collaborative environment.

Provide top-notch support as an Italian speaking representative for our Mobile Banking Services Department, assisting customers with inquiries and transactions.

Photo of the Rise User
Posted 7 days ago

Become a pivotal member of Visa's Client Care Digitization team as a Service Experience Consultant, where your expertise in automation will help transform customer support experiences.

Photo of the Rise User

Join Sprinter Health as a Mobile Phlebotomist and help transform healthcare delivery directly to patients' homes in Houston.

Photo of the Rise User
Posted 12 days ago

Join Compass as a Manager in Customer Success to drive agent support and collaboration across multiple departments in the heart of Los Angeles.

Photo of the Rise User
Posted 13 days ago

Join New York City's Parks Department as a Document Services Associate, where your attention to detail will enhance public service and support critical capital construction documentation.

Posted 10 days ago

Join Covenant Health as a Senior Administrative Assistant, where you'll facilitate executive support while enhancing patient care efficiency.

Photo of the Rise User
Posted 9 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

As a Customer Care Professional at American Express, you'll leverage your skills and passion for service to impact customer satisfaction positively.

Photo of the Rise User

Join Enhabit Home Health & Hospice as an Office Coordinator and help facilitate exceptional patient care in a supportive office environment.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 13, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Dayton just viewed Plant Engineer I - HVAC at Pfizer
Photo of the Rise User
Someone from OH, Dayton just viewed Entry Level Industrial Engineer at Boeing
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer Intern at Marvin
Photo of the Rise User
Someone from OH, Dayton just viewed Assessment Engineering Intern at Learning A-Z
C
Someone from OH, Dayton just viewed Project Engineer at CRB
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer III at Agile Space Industries
Photo of the Rise User
8 people applied to Cashier (Part-time) at Datadog