Account Manager (B2B/Territory Sales)

As an Account Manager at Messer, you will focus on increasing territory profitability and revenue by developing a deep understanding of your client's needs. This includes managing existing client relationships, prospecting new business opportunities through cold calls and trade shows, and negotiating agreements that benefit both parties. You'll also utilize Messer Pro Sales Tools to track customer interactions and develop action plans.

To be considered for the Account Manager position at Messer, you should have a Bachelor's degree in Engineering, Sales, Marketing, Finance, Business, or a related technical field. Additionally, a minimum of three years of experience in business-to-business industrial sales or a related industry is required. Strong critical thinking, excellent negotiation skills, and familiarity with CRM tools like Salesforce are also essential.

The Account Manager role at Messer involves a travel requirement of 30-40%. This travel is crucial for meeting clients, attending trade shows, and cultivating business relationships within your assigned territory to drive sales and revenue growth.

At Messer, Account Managers utilize several sales tools, including Messer Pro Sales Tools and Salesforce CRM, to manage client relationships, track sales activities, and input customer data. These tools are essential for organizing leads and maintaining an effective sales pipeline.

Messer is committed to the professional growth of its Account Managers by offering extensive training programs and resources. With access to industry experts, innovative sales techniques, and continuous development opportunities, Network and collaborate with peers to enhance your skills and grow your career within the company.

In responding to this question, focus on specific examples of your previous B2B sales experiences, highlighting your success in building relationships, identifying customer needs, and customizing solutions. Mention how those experiences have prepared you to handle the responsibilities of an Account Manager at Messer.

Explain your prospecting process, detailing strategies you use such as networking, cold calls, leveraging trade shows, and using market research to identify potential leads. Illustrate this with a successful example from your past to demonstrate your effectiveness.

In your response, discuss the importance of understanding customer needs, researching market trends, and establishing win-win scenarios. Sharing a specific example where your negotiation skills led to a successful contract will strengthen your answer.

Outline your organizational strategies such as using CRM software, setting reminders, creating detailed action plans, and prioritizing tasks. Discuss how these methods help you manage your time efficiently and keep track of client needs.

This is your chance to show your research! Discuss Messer’s commitment to safety, quality, and customer service, as well as its extensive product offerings in the industrial and medical gas sector. Relate this to how you can leverage these strengths in your sales efforts.

Provide an example from your past where you faced challenges with a client. Focus on how you communicated, sought understanding, and implemented solutions that improved the relationship, demonstrating your problem-solving and relationship-building skills.

Talk about the data and insights you rely on, such as market trends, customer feedback, and competitor analysis. Emphasize your analytical skills and how you use them to identify and prioritize growth opportunities effectively.

Describe how collaborating with colleagues and utilizing internal resources can enhance your effectiveness as an Account Manager. Mention any specific experiences that illustrate your ability to work well in a team to achieve sales goals.

Explain the importance of continuous learning in sales and share specific methods you use, such as attending seminars, reading industry journals, or connecting with other professionals to stay informed and enhance your product knowledge.

Share personal motivators that drive you, such as setting challenging goals, the thrill of closing deals, or helping customers find optimal solutions. Make it relatable by connecting your passion to Messer’s mission and values.