Job details

Field Services Technician

About Metergy Solutions, LLC. (“Metergy”)

As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 20 years. We help our customers effectively manage their utility consumption as we supply, install and remotely read electricity, water and thermal submeters. Across all building types, retrofit or new construction, we have the knowledge, equipment and staff to deliver a comprehensive solution from design, to implementation to billing. We are focused on maintaining strong customer relationships and value team collaboration to achieve our goals.

Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

For more information about Quadlogic or Metergy, please visit us

online https://www.quadlogic.com/ or https://www.metergysolutions.com/

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

Position Summary

Metergy is seeking a Field Service Technician to provide technical support to clients across the US. This entry-level position includes comprehensive training to ensure success. The role requires flexibility, including the ability to travel out of state and respond to service requests during non-standard work hours.

Duties and Responsibilities:

Commission new installations of meters and metering systems.
Coordinate with the data center to verify remote reading capabilities of systems.
Diagnose installation errors and meter defects quickly and accurately.
Determine appropriate actions for improperly installed, damaged, or defective meters.
Provide detailed service reports in the reporting system.
Perform electrical service disconnection/reconnection work as instructed.
From time to time, this position may require overtime hours including being on-call on weekends.
Maintain a professional demeanor when working with clients, contractors, maintenance staff, property managers, and tenants.

Skills and Qualifications (Required):

Valid NY Driver's License and good standing with Zipcar.
OSHA 30 and SST 10 certifications.
Critical thinking and troubleshooting skills.
Exceptional organization and customer service skills.
Hands-on experience testing and repairing electrical devices or installations.
Ability to use a voltmeter and basic hand tools.
Proficiency with Microsoft Word and Excel.

Skills and Qualifications (Preferred):

Technical associate degree or equivalent experience in electrical work, electronics repair, or a similar field.
Leadership or project management experience.
Familiarity with software diagnostics and serial communication terminals.

Job Details:

Type: Full Time
Pay: $21.00 - $25.00 per hour
Benefits: Health Insurance and Paid Time Off

$21 - $25 an hour

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.

Average salary estimate

$47840 / YEARLY (est.)

min

max

$43680K

$52000K

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What You Should Know About Field Services Technician, Metergy Solutions

At Metergy Solutions, LLC, we're on the hunt for a passionate Field Services Technician to join our dedicated team in New York, New York. With over 20 years in the submetering industry, Metergy prides itself on providing top-notch solutions to help clients manage their utility consumption efficiently. As a Field Services Technician, you will receive comprehensive training ensuring that you're well-equipped to meet the needs of our clients across the U.S. Your primary responsibilities will include commissioning new installations of meters and systems, diagnosing any errors swiftly, and documenting detailed service reports. Flexibility is key, as you'll sometimes need to travel and respond to service requests beyond the typical 9-to-5. We truly believe in maintaining strong relationships, so a professional demeanor while interacting with our clients, contractors, and property managers is essential. Your journey here will not only help you grow technically, with great hands-on experiences, but you'll also be part of a company that values teamwork, collaboration, and inspired contributions. If you're ready to dive into a role that balances customer service with technical challenges, come and make a difference with us at Metergy Solutions!

Frequently Asked Questions (FAQs) for Field Services Technician Role at Metergy Solutions

What are the main responsibilities of a Field Services Technician at Metergy Solutions?

As a Field Services Technician at Metergy Solutions, your main responsibilities will include commissioning new meter installations, diagnosing installation errors, providing detailed service reports, and performing electrical service disconnection and reconnection as needed. You'll also coordinate with data centers and maintain professional relationships with clients and contractors.