PA Senior Account Director

As a PA Senior Account Director at M+F Health, your main responsibilities include leading account teams, developing client proposals, managing relationships with senior clients, and driving organic growth within your client base. You'll also ensure the delivery of high-quality work on time and within budget and mentor junior team members while identifying opportunities for their development.

To excel as a PA Senior Account Director at M+F Health, candidates should have a strong background in account management within the health and wellbeing sector, coupled with excellent leadership skills. Proven experience in developing strategic proposals, managing client relationships, and leading a team is essential for this role. Additionally, having a comprehensive understanding of health policy is vital for effective client counsel.

M+F Health actively pursues organic growth for clients by identifying and developing relationships with additional stakeholders within client organizations. As a PA Senior Account Director, you will proactively seek integrated offers and opportunities for upselling while collaborating with the Leadership Team to enhance our overall client experience.

At M+F Health, the culture is vibrant and inclusive, where every team member plays a vital role. As a PA Senior Account Director, you'll help foster a motivated and engaged environment where collaboration is celebrated. You'll also contribute to our agency-wide culture initiatives, ensuring that we create a positive impact not just within our team but also in the wider industry.

M+F Health offers a comprehensive benefits package for Senior Account Directors, including competitive salaries, a pension plan, flexible working hours, generous holiday allowances, and wellness programs. Additionally, you can look forward to company socials, personal development opportunities, and health-related perks to ensure a balanced work-life equation.

When leading account teams, my approach focuses on fostering an open and collaborative environment. I prioritize clear communication and actively encourage team members to contribute ideas. By setting clear expectations and supporting each member in their professional growth, I ensure that we work towards common goals efficiently and creatively.

I stay updated with developments in the health and wellbeing sector through regular research, subscribing to industry publications, and networking with professionals in the field. Attending relevant conferences and workshops also enriches my understanding and keeps me informed about the latest trends and news.

My strategy for client relationship management revolves around proactive communication, being attentive to client needs, and providing strategic counsel. I believe in building trust by being reliable and available, which has helped me foster long-lasting relationships with clients.

In my previous role, I identified multiple stakeholders within existing client organizations where we could further our services. By initiating regular meetings and showcasing our value propositions, I successfully increased the scope of our engagement, leading to a 30% growth in organic revenue from that client alone.

I manage project budgets by creating detailed forecasts at the project's inception and rigorously tracking spending against this budget throughout the project lifecycle. Regularly reviewing financial performance allows for timely adjustments and ensures we meet our financial goals without compromising on quality.

To motivate my team, I employ a mix of recognition for accomplishments, providing opportunities for professional development, and fostering an open dialogue where everyone feels valued. Regular feedback sessions help keep everyone aligned and engaged with our common goals.

I ensure high-quality deliverables by setting clear standards from the outset, conducting regular quality checks, and actively involving team members in the review process. This collaborative approach ensures that all perspectives are considered and the final product meets or exceeds client expectations.

When approaching new business pitches, I focus on understanding the client's unique challenges and tailoring our proposals to address their specific needs. Collaborating with my team to brainstorm innovative ideas and strategies ensures our pitches are fresh, engaging, and memorable.

My philosophy on team development centers around empowerment and continuous learning. I believe in providing mentorship, encouraging team members to take ownership of their tasks, and supporting them in identifying relevant training and development opportunities that align with their career goals.

Balancing the demands of multiple accounts requires keen organizational skills and prioritization. I utilize project management tools to track progress and deadlines, ensuring transparent communication with all stakeholders. Regular check-ins with team members also help to ensure we are aligned and on track, maintaining quality across all accounts.