Job details

Business Operations

✨ Where you can shine

As one of our first operators, you’ll have a large stake in building a strong customer base. We’re looking for someone who brings ideas on how we can optimize and grow our business beyond what it is today. You’ll work directly with our CEO and Head of Growth.

Some things you will do:

Dive into data: Analyze existing funnels and identify areas of optimization. Look at our customer data and identify revenue growth opportunities.
Talk to customers: learning from the experiences of current customers and extrapolating to the needs of prospective customers is key to expanding our market share.
Guiding prospects through the sales cycle. You’ll be working through converting leads from SMBs to F500 enterprises, interfacing with companies from a wide range of industries.
Create internal tooling, helping ensure our team has the tools we need to properly onboard and support the customers we work with.
Grow our marketing: The developer community is an amazing crowd-sourced and well-connected space. We can leverage content marketing, online groups, etc to improve Mintlify’s product and brand recognition.

What you need to succeed (Requirements)

Interested in building experiences that impact millions of developers
A collaborative team player who believes in the power of strong teams to drive change.
Excellent communication and interpersonal skills, capable of engaging with technical audiences.
Self-driven, with the ability to work independently and as part of a team.

Would be great if... (Nice to haves)

Previous roles or internships in consulting, startups, or investment banking are a strong plus.

Where you’ll grow:

You’ll learn about operations at a quickly-growing startup and build processes from 0 to 1.
You’ll gain technical knowledge (familiarity with Git, MDX)
You learn faster in ambiguity - tackling difficult problems collaboratively and breaking them down iteratively will be second nature
You’ll be able to quickly synthesize different sources of information and research to understand the best step moving forward.

Join us in our mission to empower developers worldwide

Mintlify's platform reaches 12m+ developers every year and power the documentation of 2000+ companies. We're also the #1 most popular YC product used by other YC companies in the past four years.

What's Mintlify?

The best companies have effective and user-centric documentation at their backbone. Mintlify helps any company achieve the documentation they need effortlessly, so that they can focus on building what they do best.

Our team has worked across transformative tech companies, gone through YC, and found some amazing investors from Bain Capital Ventures and the founders of Vercel, Sourcegraph, and other top developer tooling companies. We’re well capitalized and ready to put it to good use.

We're an in-person team in SF and hire for in-person, but we can always make exceptions for exceptional people :)

Our values

We’re a small team with big dreams - and the culture we create is just as important to us as the product we’re building.

📈 Growth oriented

Slope y intercept. We invest in people and growth as the company grows.

💚 Humility

Everyone has a lot to give and a lot to learn. Egos are not allowed.

🌟 Customer focused

We love our customers. We make decisions by focusing relentlessly on them - and accept if this means changing our ideas. Customer success is our success.

💡 Intellectual honesty

We believe in creating an environment where the best ideas win and acknowledging when we are wrong.

👾 Hack to success

We move fast and take big swings. We always aim for a solution that addresses 80% of the problem in 20% of the time. We make educated bets, launch MVPs, and iterate.

🔥 Having fun

Be unapologetically you! We love our game-nights, ping pong tournaments, bufo emojis, and cow jokes (the CEO knows over 100 of them and TechCrunch made fun of him for it).