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Employee Relations Manager

Responsibilities

Mission Linen Supply is seeking an experienced Employee Relations Manager. The Human Resources Manager is responsible for providing leadership and counsel in the area of Human Resources across several locations. This position will drive key initiatives in areas like performance management, organizational effectiveness, and employee communication. 

  • Base salary is $75,000 to $100,000
  • Benefits health insurance (medical, dental, vision), a retirement savings program, paid time off and MORE apply today.
  • Onsite position based out of any of our locations

We are seeking hard working, motivated, and energetic individuals to work for a great company! Mission’s culture provides employees a professional, safe and positive work environment with numerous opportunities for growth and success.

Qualifications

Essential Duties:

  • Reviews and approves employment actions including counseling and terminations.
  • Consults with management regarding appropriate handling of employee relations issues.
  • Handles employment-related inquiries and concerns from employees, referring complex matters to the appropriate staff.
  • Answers policy and procedure questions.
  • Participates in labor relations activities such as responding to grievances, participating in collective bargaining, etc.
  • Develops strong interdepartmental partnerships across all levels of the organization.
  • Conducts training and information sessions on Human Resources related topics.
  • Ensures compliance with state and federal working regulations, as well as internal company policy and procedures.

Requirements

  • Bachelor’s Degree and/or HR certification preferred.
  • Five years of progressive Human Resources related experience.
  • Familiarity with union workplace
  • Knowledge of employment law and practices, understanding of Company policies, procedures, and state and federal laws, with the ability to apply the knowledge to multiple situations.
  • Practical experience in a production or service industry.
  • Must be able to handle difficult or emotionally driven situations.
  • Must be able to uphold the highest level of confidentiality.
  • Must have excellent verbal and written communication skills with the ability to communicate effectively with all levels of personnel.
  • Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred.
  • Must have computer knowledge with proficiency in MS Office applications.

Overview

Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Founded in 1930 and headquartered in Santa Barbara, the company has grown from a one-man operation to a leading player in the linen rental and uniform business across five western states. Mission Linen Supply is widely recognized for its ability to understand, anticipate, and meet its customers ‘needs while providing environmentally friendly goods and services.

 

Mission Linen Supply is an Equal Opportunity Employer (EEO), Affirmative Action Plan (AAP), VEVRAA Protected Veterans, Federal Contractor and Worker with Disabilities employer. Mission Linen Supply is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, active duty wartime or campaign badge veteran or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Worker with Disabilities needing assistance applying please feel free to call HR Office at 805-730-3612.

 

To be considered for employment with Mission Linen Supply, you will need to apply online at missionlinen.com, select careers and apply for the position you are interested in.  We will review your qualifications and will contact you via email or phone if you are selected for an interview.

Average salary estimate

$87500 / YEARLY (est.)
min
max
$75000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Employee Relations Manager, Mission Linen Supply

Mission Linen Supply is on the lookout for a dynamic Employee Relations Manager to join our team in Sacramento! If you thrive in a collaborative environment and enjoy tackling challenges head-on, this role could be a perfect fit for you. As an Employee Relations Manager, you’ll take the reins in fostering a supportive workplace culture that emphasizes performance management, organizational effectiveness, and clear communication. You’ll work closely with leadership to guide best practices in handling employee issues, ensuring that every team member feels heard and valued. With responsibilities ranging from developing strong relationships across departments to providing training sessions on HR topics, this position gives you the chance to make a real impact. Plus, we offer a competitive salary ranging from $75,000 to $100,000, comprehensive health benefits, and ample opportunities for professional growth in a positive work environment. At Mission Linen Supply, we believe in nurturing talent and creating an atmosphere where everyone can succeed. Join us in our mission that's been thriving since 1930, and contribute to our legacy of exceptional service and environmental responsibility. We can’t wait to meet you and see how you can elevate our company culture!

Frequently Asked Questions (FAQs) for Employee Relations Manager Role at Mission Linen Supply
What are the main responsibilities of the Employee Relations Manager at Mission Linen Supply?

The Employee Relations Manager at Mission Linen Supply plays a crucial role by reviewing and approving employment actions such as counseling and terminations, consulting with management to address employee relations issues, and handling inquiries from employees. This position also involves active participation in labor relations, developing training sessions for HR topics, and ensuring compliance with employment laws and company policies.

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What qualifications are required for the Employee Relations Manager position at Mission Linen Supply?

To qualify for the Employee Relations Manager role at Mission Linen Supply, candidates should ideally hold a Bachelor’s Degree or HR certification, possess at least five years of progressive Human Resources experience, and demonstrate familiarity with union workplaces. Additionally, knowledge of employment laws, confidentiality maintenance, and excellent communication skills are essential.

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What is the salary range for the Employee Relations Manager at Mission Linen Supply?

The salary range for the Employee Relations Manager position at Mission Linen Supply is competitive, with an annual base salary between $75,000 and $100,000, depending on experience and qualifications. This role also includes comprehensive benefits that enhance job satisfaction and work-life balance.

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How does the Employee Relations Manager contribute to the culture at Mission Linen Supply?

The Employee Relations Manager contributes significantly to the culture at Mission Linen Supply by promoting a positive and safe workplace environment, fostering effective communication, and developing strong interdepartmental partnerships. This role is pivotal in driving employee engagement and ensuring alignment with the company's values.

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Does Mission Linen Supply provide training for new Employee Relations Managers?

Yes, Mission Linen Supply provides comprehensive onboarding and training for new Employee Relations Managers to ensure they have the necessary tools and knowledge to succeed in their role. This includes familiarizing them with company policies, HR best practices, and the unique operational aspects of the organization.

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Common Interview Questions for Employee Relations Manager
Can you describe your experience with resolving employee conflicts as an Employee Relations Manager?

When answering this question, consider detailing a specific conflict you managed effectively. Highlight your approach to understanding both sides, your methods for facilitating open communication, and how you reached a resolution while maintaining confidentiality and professionalism.

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How do you ensure compliance with employment laws in your role?

A strong answer would include mentioning your knowledge of state and federal employment laws, as well as how you apply this understanding in various situations. Talk about any processes you have implemented to ensure the organization remains compliant and your role in educating staff on these regulations.

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What strategies do you employ to foster positive employee relations?

Discuss specific strategies like regular feedback sessions, open-door policies, and employee recognition programs. Emphasize the importance of communication and creating an environment where employees feel valued and heard.

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Can you provide an example of when you successfully handled a grievance?

Share a situation where you addressed a grievance effectively. Describe your approach to investigating the issue, communicating with all parties involved, and the steps you took to resolve the matter to the satisfaction of the employee while following company policy.

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How do you approach training employees on HR topics?

Talk about your process for identifying training needs within the organization, as well as how you design and deliver effective training sessions. Mention any feedback mechanisms you use to measure the success of these trainings.

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What is your experience with collective bargaining?

If applicable, detail your experience with collective bargaining negotiations. Describe any roles you’ve played in these discussions, the preparation involved, and the outcomes you achieved, showcasing your negotiation skills and understanding of labor relations.

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How do you maintain confidentiality in sensitive employee relations issues?

Emphasize the importance of confidentiality by discussing the protocols you follow to protect employee information. Share instances where you successfully managed sensitive situations while adhering to confidentiality guidelines.

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How would you describe your communication style as an Employee Relations Manager?

Discuss your communication style, focusing on key qualities like empathy, clarity, and adaptability. Provide examples of how your style has facilitated better employee relations and improved overall workplace morale.

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What tools or software do you use in your HR processes?

Mention specific HR software you are familiar with, such as HRIS, performance management systems, or employee engagement tools. Discuss how these tools enhance efficiency in HR processes and contribute to data-driven decision-making.

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How do you measure the effectiveness of employee relations initiatives?

Discuss various metrics you use to assess the success of employee relations initiatives, such as employee satisfaction surveys, turnover rates, and feedback sessions. Highlight how you adjust strategies based on these findings to improve workplace culture.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Mission Driven
Social Impact Driven
Diversity of Opinions
Growth & Learning
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

A man with a mission transformed Mission Linen's business, from its start in 1930 as a one-man operation to an industry force of 50-plus facilities in California, Arizona, Texas, Oregon, and New Mexico. That man was company founder G.B. Page. Toda...

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Full-time, on-site
DATE POSTED
April 20, 2025

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