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AHA! Expert (Product Manager) - job 1 of 2

Hello! Are you ready to Work from Home and transform your career? If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision. Are you interested in working from home with some of the best talent on the planet? Then keep reading.

We're looking for a Product Manager with solid Aha! experience.

About You

Level: Senior

You’ll be part of the Modus Create product management team. As a consulting company, the product management team is focused on driving real outcomes for our clients. We are focused on working with our clients to align on product goals and visions, understand problems and markets, ideate on solutions, find product-market fit, and grow usage and retention.

In your day-to-day client work, you will regularly interact with the client’s product team.

This position focuses on understanding product processes and to identify any gaps or improvements that the client may want to improve before making any tool configuration changes. You will also be performing Aha! customizations, setup, and roadmap report generation. These will often happen in the context of shorter engagements, but you may do some ongoing work for an existing client to support their product practice with an eye to Aha! You’ll have the following responsibilities for these short term strategy projects:

Assess Needs Surrounding Aha!

You will want to get a picture of their product management and strategy approach, and how this might be best adapted or configured to Aha! You will look to get an understanding of external apps that could be or should be integrated with Aha! This might include issue tracking software like Jira, idea generation tools including Salesforce, or anything else that could bridge into Aha! You are also comfortable talking to execs and key stakeholders about what kinds of reports and roadmaps that would be meaningful to them.

Customize Aha!

You feel very comfortable working in Aha! You are likely certified, but that’s not critical. You are adept at organizing epics and features, setting releases, customizing roadmaps and reports. You understand how issue tracking integrations work and are able to navigate the gotchas to ensure live roadmaps show the true status of work in progress. You are familiar with the ideas portal and how to set it up and configure it.

Real World Product Management

You get product management. You understand the importance of knowing the user, driving the business goals, and best practices product management. You know about backlog grooming and prioritization. You are comfortable taking the lead and guiding by example.

You have 2-5 years experience performing the duties listed above. As a bonus, you are Aha! certified and/or have consulting experience.

[In order to requisition 1942]

You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a must.

Things You Might Do

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

• Give back to the community via open source and blog posts
• Travel and meet great people- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply
• Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
• Interact directly with internal and external clients to represent Modus and its values
• Discover our comprehensive learning benefits, available to every Modite. Gain access to over 12,000 courses on a licensed learning platform. Plus, enjoy paid professional development time, including tailored training and workshops. Your growth matters to us—we’re here to help you thrive

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you live in Costa Rica and you become a full-time employee, we offer:

• Competitive compensation
• 100% Remote work (could vary according to the client's needs)
• Flexible working hours
• Travel according to client's needs
• Company paid private insurance
• The chance to work side-by-side with thought leaders in emerging tech
• Social Security (CCSS) by law

If you live in France, Switzerland, Sweden, Germany, or the Netherlands and you become a full-time employee, we offer:

• A permanent employment contract according to the labor laws of the country you are living in (PTO may vary depending on the countries listed above)
• A laptop and an onboarding budget for home office need
• Mental Health Support Program
• Health coverage (sick leave)
• Conference: Flight/train ticket + accommodation + food
• Remote work or hybrid work (Paris and Lyon)

If you live in Romania and you become a full-time employee, we offer:

• Competitive compensation
• Medical insurance
• Meal vouchers
• Telework indemnity
• Bookster subscription
• Extra PTO Days with Tenure per year worked(up to max. 4 days)
• Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role
• Client Referral program
• 100 % remote work and the possibility to work from the office
• The chance to work side-by-side with thought leaders in emerging tech

If you live in the USA and you become a full-time employee, we offer:

• Competitive compensation
• Health insurance (medical, vision, and dental) and other benefits (FSA and HSA)
• Virtual Care support
• 401(K) match to up to 3.5% of your annual salary
• Optional Voluntary Short or Long-term disability insurance.
• Remote work
• The chance to work side-by-side with thought leaders in emerging tech
• Flexible Time Off/PTO

If you live anywhere else, you can become a contractor, and then we offer:

• Competitive compensation
• 100% Remote work (could vary according to the client's needs)
• Travel according to client's needs
• Employee Referral Program
• The chance to work side-by-side with thought leaders in emerging tech

About Modus

Modus Create is a digital product group that accelerates digital transformation. We use high-performing teams, emerging technology, and “new school” product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery.
Driven by a team of world-class talent, we have been recognized by the Inc 5000 list of Fastest Growing Private Companies nine years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area three years in a row, and a top company for remote work by FlexJobs. We’re also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!
Founded in 2011, with our HQ in Reston, Virginia and offices in Costa Rica, Romania and France, Modus has employees all over the world. Based on the model of an open source team, Modites work remotely and are located across the globe. This has allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conferences and MeetUp talks, demonstrate our commitment to sharing what we’ve learned.
We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.

*Federal law requires Modus Create to confirm the identity and employment eligibility of all persons hired to work in the United States as full-time employees.
*The statement above does not apply to 1099 Contractors or International Contractors

Modus Create is committed to creating a diverse environment, and each of us contributes to inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

What You Should Know About AHA! Expert (Product Manager), Modus Create

Hello! Are you ready to transform your career while working from the comfort of your home? Modus Create is on the lookout for a Senior AHA! Expert (Product Manager) to join our incredibly talented team. If you have a knack for consulting and a genuine passion for delighting customers, this may just be your next big opportunity! As part of the product management team, you will be driving real outcomes for our clients, helping them to articulate their product goals, ideate solutions, and ultimately grow usage and retention. In this role, you’ll engage directly with our clients’ product teams, assessing their needs around Aha! and identifying any gaps for improvement. We need someone who is comfortable customizing Aha!, setting up roadmaps, and generating insightful reports that make a difference. With 2-5 years of relevant experience, you’ll be able to share your product management knowledge while learning from fellow experts. Modus is a fast-growing, remote-first company dedicated to your professional growth with numerous learning benefits. Plus, you’ll interact with fascinating clients, work on diverse projects, and even travel to meet your teammates! With competitive compensation and a supportive work environment that values learning and development, the AHA! Expert at Modus Create is not just a job; it’s a career you’ll love. If you want to be part of a company that accelerates digital transformation and thrives on collaboration and continuous learning, keep reading and let's see if we're a match!

Frequently Asked Questions (FAQs) for AHA! Expert (Product Manager) Role at Modus Create

What are the key responsibilities of the AHA! Expert (Product Manager) at Modus Create?

As an AHA! Expert (Product Manager) at Modus Create, your main responsibilities include assessing client needs, customizing Aha! for their requirements, generating insightful roadmaps, and interacting with product teams to ensure alignment on goals and strategies. The role focuses on helping clients adapt their product management practices to effectively use Aha! and improve their project outcomes.