Senior Communications & Marketing Coordinator

A WORD ABOUT US

We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 420 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA.  

YOUR TEAM

Being part of the Moment Factory Originals team means exploring new forms of multimedia experiences in unique locations. It’s about participating in the creation of innovative entertainment models that unfold around the world.

YOUR MISSION

As a Marketing and Communications Coordinator for Moment Factory Originals, you will support the Marketing and Communications Manager in executing the marketing and communication strategies and tactics for the ticketed signature experiences sector. You will coordinate the production of various marketing tools while being responsible for their approvals. Your role will also involve coordinating communications and media relations around the projects.

• Marketing
• Plan and coordinate the production of marketing and communication tools as established with clients;
• Book internal and external resources such as translators, writers, agencies, and consultants according to budget and objectives;
• Ensure follow-ups with resources until final delivery, adhering to the established timeline;
• Coordinate the internal approval process for various tools;
• Oversee the documentation process (videos and photos) for projects, including timelines, budgets, resources, etc.;
• Approve tools created by partners and clients, ensuring brand consistency and adherence to key messages.

• Communication/Media Relations
• Support the Marketing and Communications Manager in planning targeted media interventions around projects;
• Help establish key messages for various projects and initiatives;
• Assist in preparing spokespersons for media engagements;
• Coordinate media requests submitted by our clients or the Moment Factory communications team.

• Administration/Project Management
• Establish contracts for marketing suppliers and freelancers;
• Process invoices from suppliers and freelancers;
• Support the Marketing and Communications Manager in managing schedules;
• Plan and organize activities and meetings related to the production of communication/marketing tools;
• Maintain various coordination tools (tracking sheets, Google Sheets, etc.);
• Contribute to updating several tools (budget, timeline, etc.);
• Help improve existing processes and develop and communicate new management tools to relevant parties;
• Ensure proper archiving of relevant documents.

• Bachelor's degree with a specialization in communications, marketing, project management, or a related field;
• 5 to 6 years of experience in a coordination role, project management, communications, and/or marketing within a creative environment;
• Strong verbal and written communication skills in both French and English (you will regularly communicate with English-speaking clients in this role);
• Knowledge of the entertainment industry and ticketed experiences;
• Proficiency in commonly used software and technology platforms;
• Knowledge of markets beyond Quebec, both in Canada and internationally, is a plus;
• Experience in a communications/advertising agency is an asset.

• Autonomy, dynamism, and a strong sense of initiative;
• Ability to adapt and strong organizational skills;
• Proven capacity to manage multiple projects simultaneously and work under pressure;
• Strong attention to detail;
• Strong sense of responsibility and ability to meet deadlines;
• Understanding of emerging trends in marketing communications;
• Good communication skills and customer service abilities;
• Actively seeks solutions to problematic situations;
• Comfortable with clerical and administrative tasks.

• May require occasional overtime.

• Hybrid work mode to optimize work-life balance;
• Group insurance benefits for you and your family;
• Wellness account allowing you to claim personal expenses up to $250 per year;
• $110 inspiration account;
• Free access to Dialogue telemedicine service, to quickly respond to your health concerns and those of your family;
• 5 paid sick days per year;
• Personalized training and skills development plan through the MF School;
• Daily meals at a cost of $7, snacks and coffee available at all times;
• MF Life Department, a catalyst for employee wellness initiatives (physical, mental health, social activities, etc.)

If you think this position is for you, we invite you to apply now. Unfortunately, we will not be able to follow up with each candidate, so we will only contact the selected individuals. Thank you for considering a career at Moment Factory. We are looking forward to meeting you!