Developer Advocate/Technical Project Manager

The Developer Advocate/Technical Project Manager at Motive will primarily focus on helping third-party developers successfully integrate with Motive's platform APIs. This includes providing guidance and technical training, managing relationships with partners, collaborating with internal stakeholders, and sharing knowledge through various formats such as webinars and blog posts.

To qualify for the Developer Advocate/Technical Project Manager role at Motive, candidates should possess a BS degree in Computer Science, Software Engineering, or a related field. Additionally, 3+ years of experience in sales engineering, solutions engineering, or similar roles is preferred, alongside familiarity with integration standards and strong communication skills.

Candidates for the Developer Advocate/Technical Project Manager position at Motive should have over 3 years of experience in customer-facing roles related to sales or solution engineering. It's also essential to have a strong understanding of authentication methods and API technologies, along with prior project management experience in a global environment.

In the Developer Advocate/Technical Project Manager role at Motive, you'll support partners by guiding them through the integration process, helping troubleshoot issues, and ensuring best practices are followed. Building a successful onboarding experience is crucial to cultivate strong relationships, which can lead to increased value for customers.

Motive offers a unique work environment focused on safety, productivity, and profitability for physical operations. As a Developer Advocate/Technical Project Manager, you're not just a part of a team but are contributing to a diverse and inclusive culture where all voices are valued, and your advocacy for developers can lead to significant real-world impacts.

When answering about your experience with API integrations, highlight specific projects where you contributed to integrating software solutions. Discuss your familiarity with various API standards like REST or SOAP and elaborate on any challenges you overcame during the integration process.

Discuss your method for prioritization, possibly mentioning tools or frameworks you use. Emphasize your ability to balance multiple projects and manage resources effectively while ensuring communication within the team. Examples can illustrate how you've successfully managed competing deadlines.

In response, provide a specific example where you navigated a conflict with clear, transparent communication. Describing how you facilitated a resolution while maintaining relationships among team members will showcase your interpersonal skills and problem-solving abilities.

Talk about your approaches to supporting developer communities, whether through creating educational content, organizing workshops, or engaging in forums. Illustrate how your advocacy efforts positively impacted developers' experiences with integrations.

Mention your routine practice of reading industry blogs, participating in forums, attending webinars, or taking online courses. Staying current with trends in technology enhances your expertise and allows you to support developers effectively.

Identify specific project management tools you've used (such as Trello, Jira, or Asana) and describe how they helped streamline communication, task tracking, and collaboration on projects. Emphasize your ability to adapt to different toolsets as necessary.

Share examples of training sessions you led or participated in, focusing on the techniques you employed to ensure comprehension. Highlight any materials or resources you created to enhance the learning process for your audience.

Discuss your tactics for setting and managing stakeholder expectations such as regular check-ins, transparent reporting, and involving them in the planning process. This shows your ability to maintain strong relationships and deliver on commitments.

Identify potential challenges like keeping pace with fast-changing technology or managing multiple partners at once. Share your strategies for overcoming these challenges based on your previous experiences and adaptability.

To answer this, outline measurable indicators you track, such as integration speed, error rates, and user feedback. Emphasize the importance of using data to gauge success and inform any future improvements.