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Sales Representative (Flooring)

Summary: The sales representative is responsible to grow and develop the sales and margins of MSI’s Tile product lines with the retailer/dealer network; located within an assigned geographic territory.Work Hours: Monday to Friday from 08:00 AM to 05:30 PM, 2 Saturday a month from 09:00 AM to 12:30 PM.Seniority Level:AssociateEmployment Type:Full-timeTo perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:• Develop relationships with current customers and potential customers within specific territory• Assist customers by providing knowledge and training company products to their store personnel, to ensure personnel is able to present product and negotiate well with consumers• Understand our products, our market competition and how to position products to overcome these factors• Manage displays, samples, and selling tools for customer availability.• Understand retail business financials to consult with dealers on retail pricing, advertising, promotions and ROI.• Quote prices, discuss credit terms and prepare sales contracts for customer orders• Estimate date of delivery to customer, based on knowledge of company’s delivery schedules.• Review and analyze various sales reports to identify sales potential with current customers and potential new customers• Utilize any and all marketing tools such as catalogs, brochures and vendor collateral to broaden reach in territory and promote company product• Research and analyze customer needs and demands based on market information• Investigate and resolve customer claims/problems with deliveries, returns and credits• Attend trade shows throughout the year as required• Travel 40% - 80% locally, occasionally nationally and/or internationally.• Perform additional duties as required and or requested.Additionally the candidate must meet the following Education and/or Experience requirements:• Bachelor’s Degree required• Two (2) plus years’ experience in channel distribution sales• Minimum of 2 years of related industry experience; natural stone, tile or hard flooring industries.• Strong math skills calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume.• Ability to determine solutions for customers.• Must be results-oriented and able to work both independently and within a team environment.• Intermediate computer proficiency.• Valid driver’s license.• Excellent sales and negotiation skills• Good communication and people skills• Confidence and motivation to work toward targets• Good organizational and time management skills• Ability to work well alone or within a team• Demonstrated aptitude for problem solving• Resilience to deal with customers who turn you down• Bilingual in Spanish a plusThis Role Has The Following Physical Demands• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.Benefits: MSI offers a comprehensive benefits package that includes:• Referral, Holiday, and Annual Bonuses• Annual pay increases• Paid Time Off• Medical, Dental, and Vision Insurance• Company-paid Short Term and Long Term disability;• Company-paid Life Insurance• Tuition Reimbursement• Traditional and Roth 401(k) plans with company matching contributions• Charitable donation matching programs• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.Over the years, MSI has been the recipient of many prestigious awards including:• Top 5 fastest growing companies - OC Business Journal• Supplier Diversity Award - Home Depot• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly• Top Workplaces Award winner multiple times - Top Workplaces• MSI Founder named the Entrepreneur of the Year - Ernst and YoungMSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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What You Should Know About Sales Representative (Flooring), MSI

Are you ready to take your sales career to the next level? MSI is on the hunt for a dynamic Sales Representative (Flooring) to join our vibrant team in Edison, NJ! As a selling superstar, you'll be at the forefront of growing and developing the sales of MSI’s fabulous tile product lines within a specific territory. Your day will be filled with building relationships with both current and potential customers, providing expert knowledge about our products, and ensuring our partners can effectively sell to their own customers. You’ll also manage displays and sales tools that showcase our beautiful collections, while consulting with dealers on retail pricing and promotions to maximize their success. If you have a knack for understanding market dynamics, are results-oriented, and thrive on making a difference, then this is the place for you! Join us Monday to Friday, with occasional Saturday hours, and enjoy the added perk of annual bonuses and comprehensive benefits. With over 50 showrooms across North America and a wealth of exciting products, including granite, quartz, and luxury vinyl, your journey at MSI will be both fulfilling and fun. So, if you have a Bachelor’s degree, a couple of years in channel distribution sales, and a passion for the flooring industry, let’s talk! Your rewarding career adventure awaits at MSI!

Frequently Asked Questions (FAQs) for Sales Representative (Flooring) Role at MSI
What are the primary responsibilities of a Sales Representative (Flooring) at MSI?

As a Sales Representative (Flooring) at MSI, your main responsibilities include developing relationships with retailers within your assigned territory, providing product knowledge and training to store personnel, managing displays and sales tools, and consulting with dealers on retail pricing and promotions. You'll also engage in troubleshooting customer issues, attending trade shows, and using marketing materials to promote MSI's impressive product lineup.

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What qualifications do I need to apply for the Sales Representative (Flooring) position at MSI?

To qualify for the Sales Representative (Flooring) position at MSI, candidates must possess a Bachelor’s degree and have at least two years of experience in channel distribution sales or within the flooring, tile, or natural stone industries. Strong communication and negotiation skills, intermediate computer proficiency, and an ability to work independently or as part of a team are also essential qualifications.

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How does the Sales Representative (Flooring) role at MSI contribute to the company's success?

The Sales Representative (Flooring) plays a crucial role in expanding sales and margins of MSI’s tile products, which directly impacts the company's growth. By building strong relationships with retailers and understanding customer needs, you help elevate MSI’s presence in the market and ensure that our customers are well-equipped to represent our products effectively.

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What benefits does MSI offer for the Sales Representative (Flooring) position?

At MSI, we value our employees and offer a comprehensive benefits package for the Sales Representative (Flooring) role. This includes annual bonuses, paid time off, medical, dental, and vision insurance, as well as company-paid disability and life insurance. We also provide tuition reimbursement and a 401(k) plan with company matching contributions, among other perks.

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What does the travel requirement look like for the Sales Representative (Flooring) at MSI?

The role of Sales Representative (Flooring) at MSI includes a travel requirement that ranges from 40% to 80%, primarily locally and occasionally nationally or internationally. This travel is essential for conducting business with retailers and attending trade shows, providing a fantastic opportunity to meet customers and grow your professional network.

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Common Interview Questions for Sales Representative (Flooring)
Can you describe your experience in channel distribution sales relevant to flooring?

When answering this question, focus on specific achievements and responsibilities from your past roles in channel distribution sales, especially those related to flooring. Highlight metrics such as sales growth percentages, key relationships built with retailers, and any challenges you've successfully overcome in that field.

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How do you handle customer objections during the sales process?

Demonstrate your approach to overcoming customer objections by discussing a specific instance where you turned an objection into a successful sale. Emphasize the importance of listening to concerns, providing solutions, and building trust with the customer.

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What strategies do you use to build relationships with retail clients?

Discuss strategies that prioritize communication and understanding client needs. You can mention personalizing your approach to each client, setting regular check-ins, and offering training or support that helps them succeed while promoting MSI's products correctly.

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How do you stay informed about industry trends and competition?

Share your methods for staying updated on industry trends, such as subscribing to trade publications, attending industry events, or participating in networking groups. Explain how this information helps you anticipate market needs and position MSI products effectively.

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What are your goals in this Sales Representative (Flooring) position at MSI?

When discussing your goals, align them with MSI’s mission and your desire to grow professionally. Mention your aim to exceed sales targets, expand customer relationships, and contribute to the team’s overall performance. Make it clear that you're excited to help drive MSI’s success in the marketplace.

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Can you explain a particularly successful sale you made in the flooring industry?

Use this opportunity to showcase your sales skills by detailing a successful sale, including the initial challenges, your approach, and the outcome. Highlight the positive impact on both the client and MSI, while also reflecting on what you learned from the experience.

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What role does teamwork play in achieving sales goals?

Highlight the importance of collaboration within sales teams and with other departments. Share examples of how you’ve successfully worked with colleagues or partners to reach sales objectives, demonstrating an understanding that teamwork leads to better overall results.

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How do you prioritize your tasks when managing multiple accounts?

Discuss your method for prioritizing tasks, such as using a combination of factors including client needs, potential sales opportunities, and deadlines. Emphasize time management skills and tools you might use to keep yourself organized.

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Describe how you handle the pressure of meeting sales targets?

When answering this question, reflect on your perspective on pressure. Talk about how you use it as motivation, your strategies for staying focused, and provide examples of times you successfully met or exceeded sales targets under tight deadlines.

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What software or tools do you use in your sales process?

Mention your familiarity with various CRM systems or sales software that help track leads, manage relationships, and analyze sales data. Highlight how your proficiency with these tools enhances your ability to deliver results and maintain organized records.

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Since our founding in 1975, MSI has grown to over $1 billion in annual revenues, and over 2,000 employees worldwide. Looking ahead, our goal is simple: To contribute to a world where anyone can afford to create a beautiful space to live, work, an...

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DATE POSTED
December 6, 2024

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