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Global Social Media Director

About MUBI

MUBI was founded to build the biggest community of film lovers, anywhere.

We are a global streaming service, production company and film distributor dedicated to elevating great cinema. To make this possible, we create, curate, acquire and champion visionary films, bringing them to audiences all over the world. And we have a team of brilliant, ambitious and passionate individuals to help bring our mission to life. From London to New York, Istanbul to Paris, and Berlin to Mexico - we work together to realise MUBI’s vision.

That’s where you come in! Join our global team and help us make great cinema accessible to everyone, everywhere.



About the Role

MUBI is seeking an experienced, strategic and highly creative individual to lead its global social media marketing efforts. Leveraging both established and emerging platforms, you will direct all social media activities to build breakthrough creative content which will engage new audiences and build communities in ways that help drive the acquisition and retention of MUBI subscribers.

Reporting to the Global VP of Digital Media, you will manage an existing team of core global digital team members & work closely with a network of local social media coordinators worldwide to harness the audiences, technology and creative power of social media. You will also work collaboratively with MUBI’s global brand, influencers, editorial, distribution, comms and creative teams to coordinate and integrate social media strategies that provide opportunities for us to test, deliver, learn and adapt at a rapid pace. 

This role is UK based, on a hybrid model and requires 2 days per week on-site at our offices in Soho, London.

We are also open to candidates living and working in New York, to operate from our New York offices.



You will focus on:

  • Owning the development of MUBI’s organic social media strategy on a global scale - 6.5M followers across all platforms with localised social media accounts across 11 different markets globally.

  • Providing inspirational and creative thought leadership on all things social media across MUBI’s full ecosystem (Content launches, MUBI Podcast, MUBI Shop, MUBI GO etc.) 

  • Conceptualizing and developing bespoke and fresh creative strategies for tentpole MUBI Releases and Premieres.

  • Leading the conceptualization, creative development and implementation of social content — including video and still imagery that best utilises the technology available on any given social media/digital platform.

  • Devising editorial content strategy for social feeds. 

  • Establishing repeatable operational methodologies that enable fast and responsive content development and distribution.

  • Working closely with the VP of Digital Marketing and the Data Science team to integrate and measure the impact of our social media marketing efforts through regular analysis and reporting.

  • Being a public-facing advocate for MUBI, attending industry events and helping build a network of strategic contacts. 

  • Building and managing partner relationships with all key platforms (META, Google, TikTok, X.com, Reddit).

  • Overseeing the process of monitoring and responding to customer feedback, comments and social media posts.

  • Staying up-to-date with the latest social media trends and digital technologies.


What you will bring:

  • An understanding of how to use social media to strategically build brands, create attention and generate user advocacy on a global scale. 

  • Experience developing highly creative social media marketing campaigns (preferably in the entertainment space) with the ability to think big and implement innovative ideas in ways that create significant social sharing and PR attention. 

  • Experience formulating and implementing best practices, mechanisms and measurement tools that leverage the benefits of individual social media platforms.

  • A unique blend of creative instincts, social media marketing aptitude, measurement and executive management skills.

  • Strong creative writing and communication skills. 

  • Strong organisation skills and an extreme eye for detail. 

  • A keen project manager with a collaborative mindset and an emphasis on being a team player.

We want to make cinema accessible to everyone. We believe people from different backgrounds bring different ideas that foster innovation and engagement, allowing us to attract great people to develop the best experience for our users.

MUBI is committed to being an Equal Opportunity Employer. That means it's our responsibility to ensure that all candidates are not discriminated against in our hiring processes and our employment decisions based on their race, color, religion, nationality or ethnic origin, age, gender identity or expression, sex, marital status, physical or mental disability, socioeconomic background, sexual orientation, family or parental status, or any other applicable characteristic.

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What You Should Know About Global Social Media Director, MUBI

At MUBI, we're passionate about making great cinema accessible to everyone, and we're searching for our next Global Social Media Director to join our dynamic team in London. In this exciting role, you'll lead our social media marketing efforts, taking charge of our organic strategy across a whopping 6.5 million followers worldwide. Collaborating with our talented global digital team, you’ll develop creative campaigns that resonate with film lovers across various platforms, building engaging communities and driving subscriber growth. Your mission will encompass crafting bespoke strategies for our tentpole releases, executing inspiring content that showcases MUBI's unique offerings like the MUBI Podcast and MUBI Shop, and staying ahead of the latest social media trends. As a public advocate for MUBI, you’ll attend industry events, building crucial relationships with key partners across major platforms like META, Google, and TikTok. If you have a knack for strategic thinking and creativity combined with excellent organizational skills, we want you on our team to help elevate the MUBI brand and celebrate cinema together. This is a hybrid position based in London requiring just two days a week on-site in our vibrant Soho office, but we are also open to candidates from New York. Come join us in our mission to foster a community for film enthusiasts worldwide!

Frequently Asked Questions (FAQs) for Global Social Media Director Role at MUBI
What are the responsibilities of a Global Social Media Director at MUBI?

The Global Social Media Director at MUBI is responsible for developing and executing the company’s organic social media strategy globally, managing a team to create and distribute compelling content, and engaging with MUBI's audience across various platforms. Additionally, you will collaborate with different teams to align social media strategies with overall marketing goals, analyze performance metrics, and build strategic partnerships with social media platforms.

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What qualifications are needed for the Global Social Media Director position at MUBI?

To be considered for the Global Social Media Director role at MUBI, candidates should have extensive experience in social media marketing, particularly in the entertainment industry. Strong creative and writing skills, knowledge of social media analytics, and a collaborative mindset are essential. Previous experience implementing successful social media campaigns that build brand engagement and community is highly desirable.

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How does the Global Social Media Director at MUBI collaborate with other teams?

The Global Social Media Director at MUBI works closely with various teams, including the global brand, editorial, distribution, communications, and creative teams. This collaboration helps ensure that social media strategies are well-integrated and aligned with MUBI’s overall marketing objectives and initiatives, such as content launches and promotional campaigns.

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What is the work culture like at MUBI for the Global Social Media Director?

MUBI prides itself on fostering a creative and inclusive work culture. As a Global Social Media Director, you will be part of a passionate and ambitious team that values diverse backgrounds and ideas. The role encourages collaboration, creativity, and innovation, all while striving to make cinema more accessible to audiences worldwide.

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What kind of social media platforms will the Global Social Media Director manage at MUBI?

The Global Social Media Director will manage a variety of platforms, including popular networks like META, TikTok, Instagram, Twitter (X.com), and Reddit, among others. The role involves creating tailored strategies for each platform to maximize engagement and drive user loyalty, capitalizing on emerging social media trends and audience behaviors.

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Common Interview Questions for Global Social Media Director
How would you develop a global social media strategy for MUBI?

To develop a global social media strategy for MUBI, I would begin by conducting thorough research to understand MUBI's target audience and their preferences on different platforms. Collaborating with local teams, I would create tailored content that resonates with audiences while maintaining the brand's core messaging. Regular analysis of engagement metrics would allow for ongoing optimization of the strategy.

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Can you provide an example of a successful social media campaign you’ve led?

Certainly! In my previous role, I developed a campaign for a film festival that utilized user-generated content through a dedicated hashtag. This encouraged audiences to share their experiences while attending the event, significantly boosting engagement and brand visibility. The campaign resulted in a substantial increase in followers and social shares, which I would aim to replicate at MUBI.

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What metrics do you consider when assessing the success of a social media campaign?

When assessing a social media campaign's success, I focus on metrics such as engagement rate, reach, impressions, conversion rates, and follower growth. Additionally, analyzing audience sentiment and feedback helps refine future strategies, ensuring that we can adapt and innovate to meet audience expectations effectively.

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How do you stay updated with the latest trends in social media?

I stay updated with the latest social media trends by subscribing to industry blogs, participating in webinars, and following influential thought leaders. Additionally, I actively engage with social media platforms and experiment with new features firsthand, which allows me to apply insights directly to campaign strategies at MUBI.

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Describe your experience managing a team in a digital media environment.

In my previous role, I successfully managed a team of social media coordinators, guiding them to develop creative and strategic content. I fostered a collaborative environment by encouraging open communication, regular feedback sessions, and brainstorming workshops, which resulted in a more engaged and effective team at delivering results for our campaigns.

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What strategies would you implement to build community engagement around MUBI’s films?

To build community engagement around MUBI's films, I would implement strategies such as interactive Q&A sessions with filmmakers, organizing virtual watch parties, and leveraging influencer partnerships to create buzz around releases. I would also encourage conversations among audiences by sharing behind-the-scenes content and user-generated posts, fostering a sense of belonging within the community.

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What challenges do you foresee for the Global Social Media Director role?

One challenge may be adapting content strategies for diverse audiences across different cultures and platforms. To address this, I would involve local social media coordinators in the content creation process to ensure relevance. Additionally, measuring the impact of campaigns across multiple regions and adjusting quickly will also present challenges I am well-prepared to navigate.

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How would you handle negative feedback on social media?

Handling negative feedback on social media requires a calm and respectful approach. I would acknowledge the concern publicly and provide a means for the user to reach out privately for resolution. Additionally, using negative feedback as an opportunity to improve our services or content can demonstrate our commitment to customer satisfaction and foster community trust.

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What role does creativity play in social media marketing for MUBI?

Creativity is vital in social media marketing for MUBI as it helps to differentiate our content in a saturated market. Innovative storytelling, eye-catching visuals, and engaging formats can captivate audiences, encouraging them to engage with our films and the MUBI brand. Emphasizing creativity ensures that our campaigns not only capture attention but also resonate with our audience's passion for cinema.

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Why do you want to work as a Global Social Media Director at MUBI?

I am passionate about cinema and have always admired MUBI's unique approach to elevating film culture. As the Global Social Media Director, I see a fantastic opportunity to combine my expertise in social media marketing with my love for film to create compelling narratives that connect audiences with amazing storytelling. I believe in MUBI’s mission and am excited to contribute to its visionary goals.

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Full-time, hybrid
DATE POSTED
December 3, 2024

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