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AdOps Team Lead (f/m/d)

Awin is seeking a dedicated AdOps Team Lead to manage a team of specialists, focusing on training, improving processes, and maintaining relationships with client services.

Skills

  • Account management
  • Team coordination
  • High-level communication
  • Client relationship management
  • Leadership

Responsibilities

  • Manage a team of AdOps Specialists
  • Coordinate necessary training for team members
  • Conduct recruitment and onboarding of new staff
  • Develop and maintain relationships with key internal stakeholders
  • Gather feedback from Client Services teams

Education

  • Relevant degree or equivalent experience

Benefits

  • Flexible work schedule
  • Remote working allowance
  • Health & well-being initiatives
  • Extensive training opportunities
  • Diversity & inclusion focus
To read the complete job description, please click on the ‘Apply’ button
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CEO of Awin
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What You Should Know About AdOps Team Lead (f/m/d), Awin

Join Awin as an AdOps Team Lead (f/m/d) in the vibrant city of Milano, Milan, Italy! If you're a confident leader who thrives in a dynamic, fast-paced environment, this could be the perfect opportunity for you. In this exciting role, you’ll dive into the world of Advertising Operations, managing a dedicated team of AdOps Specialists who work across multiple territories. You’ll play a crucial role in training and developing your team, as well as improving internal processes to maximize efficiency. Your days will be anything but dull as you ensure deadlines are met, champion client satisfaction, and maintain strong relationships with Client Services. You’ll be the go-to person for escalations and feedback, working closely with your Regional Lead to nurture a community where improvement and growth are constant. Awin offers an impressive work-life balance with a four-day Flexi-Week and the flexibility of remote working options. Not to mention, you’ll be part of a diverse and inclusive team that values uniqueness. With Awin’s extensive training suite to support your professional journey, now is the perfect time to take your career to the next level. If you’re ready to step into a position of responsibility and drive positive change within the AdOps department, we’d love to hear from you!

Frequently Asked Questions (FAQs) for AdOps Team Lead (f/m/d) Role at Awin
What does an AdOps Team Lead at Awin do?

As an AdOps Team Lead at Awin, you'll oversee a team of AdOps Specialists, ensuring that they meet client deadlines while managing operational efficiency. You'll train and develop team members, resolve escalated client issues, and maintain relationships with stakeholders, all within a vibrant and collaborative work culture.

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What qualifications are needed for the AdOps Team Lead position at Awin?

A successful AdOps Team Lead at Awin should possess at least two years of account management experience in affiliate marketing, along with strong communication and leadership skills. Familiarity with AdOps processes and a deep understanding of the industry will also be crucial for achieving success in this role.

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What is the work-life balance like for an AdOps Team Lead at Awin?

Awin prioritizes work-life balance significantly. As an AdOps Team Lead, you will benefit from a four-day Flexi-Week, allowing you to take full advantage of your mental and physical well-being with no reduction on your annual holiday allowance.

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How does Awin support the development of its AdOps Team Leads?

Awin offers the Awin Academy, an extensive training suite that supports the professional and personal development of its employees, including AdOps Team Leads. You’ll have access to various training programs designed to help you grow and improve your skills in the industry.

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What kind of team culture can an AdOps Team Lead expect at Awin?

The culture at Awin is dynamic, inclusive, and collaborative. As an AdOps Team Lead, you'll be part of a team that values diversity and encourages authenticity. You'll engage in various social activities, both virtual and in-person, strengthening connections with colleagues across the globe.

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Is remote work an option for the AdOps Team Lead role at Awin?

Yes! Awin provides flexibility through hybrid and remote working options. As an AdOps Team Lead, you'll be able to choose a working setup that best suits your lifestyle and personal needs while still collaborating effectively with your team.

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What are the key performance indicators for the AdOps Team Lead at Awin?

As an AdOps Team Lead at Awin, you’ll be expected to report on important department KPIs such as team performance metrics, client satisfaction rates, and operational efficiencies. Tracking these metrics will be crucial for ongoing team improvements and delivering exceptional service.

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Common Interview Questions for AdOps Team Lead (f/m/d)
Can you describe your experience in managing teams in an AdOps environment?

When discussing your managerial experience, be specific about your past roles, highlight any successful projects or improvements you've overseen, and describe your approach to fostering team development and engagement.

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How do you handle conflicts within your team?

Employ a constructive approach when answering this question. Discuss specific strategies you use to mediate conflicts, such as open communication and allowing team members to express their concerns while facilitating a collaborative solution.

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What methods do you use to improve team efficiency?

Detail past initiatives you've implemented to enhance efficiency, such as adopting new tools, streamlining processes, or conducting training sessions. Be prepared to explain how these efforts led to measurable improvements.

Join Rise to see the full answer
How do you stay informed about changes in the AdOps landscape?

Discuss your methods for staying current, such as following industry news, attending workshops, joining professional networks, or participating in webinars that focus on AdOps developments and innovations.

Join Rise to see the full answer
Can you provide an example of how you’ve improved client satisfaction?

Share a specific situation where you implemented changes in response to client feedback, illustrating how your actions positively influenced the client’s perception and experience. Highlight the metrics that demonstrate this improvement.

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What do you see as the biggest challenge facing the AdOps industry today?

Provide an insightful perspective on challenges such as data privacy issues, technological advancements, or evolving client expectations. Discuss potential strategies for overcoming these challenges while maintaining high operational standards.

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What is your approach to recruiting and onboarding new team members?

Describe your process for attracting talent, conducting interviews, and providing a comprehensive onboarding experience that ensures new hires feel welcomed, engaged, and informed about their roles.

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How would you handle a situation where a project deadline is at risk?

Explain your approach to project management and conflict resolution. Discuss how you would assess the situation, communicate with stakeholders, and implement solutions to ensure project completion while maintaining quality standards.

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What strategies do you use to motivate your team?

Highlight specific techniques you apply to inspire team members, such as goal-setting, recognition of their contributions, and creating an inclusive atmosphere that encourages collaboration and sharing of ideas.

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Why do you want to work as an AdOps Team Lead at Awin?

Share your enthusiasm for joining Awin, aligning your career goals with the company's values and culture. Highlight your admiration for Awin’s commitment to diversity, work-life balance, and professional development opportunities.

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Awin is a global affiliate network and the new name for Affiliate Window and zanox. With 15 offices worldwide, 900 employees, 100,000 contributing publishers and 6,000 advertisers, Awin connects customers with brands in over 180 countries around t...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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