Technical Writer (Contractor)

As a Technical Writer (Contractor) at Mujin, you will be responsible for leading the development and organization of our internal documentation library, transforming technical documents into user-friendly materials, and collaborating with cross-functional teams to maintain and enhance core documentation. Additionally, you will actively gather product information from engineers and ensure alignment of documentation with other communication efforts.

To be considered for the Technical Writer (Contractor) role at Mujin, candidates should possess a Bachelor's degree in engineering, communications, or a related field. A minimum of two years of experience in technical writing is essential, along with exceptional writing and communication skills. Familiarity with documentation tools like Confluence and a user-centric approach to creating documents are also important.

Interested candidates can apply for the Technical Writer (Contractor) position at Mujin by submitting their resume and a portfolio showcasing relevant writing samples. It’s essential to highlight your experience in technical writing or related fields to impress our hiring team.

The Technical Writer (Contractor) position at Mujin is anticipated to last a minimum of six months. During this time, you will be actively collaborating with teams in Suwanee, GA to produce high-quality documentation for our robotic systems.

While a Bachelor's degree and writing experience are fundamental, Mujin prefers candidates who have experience in the automation or robotics industry, hardware and software documentation, and familiarity with Python and translation processes. An interest in advancing user-centered product design as part of the company's strategy is highly valued.

As a Technical Writer (Contractor) at Mujin, your role directly impacts the success of our robotic systems by providing clear, comprehensive documentation. This assists our teams and partners in understanding and utilizing our technology effectively, thereby enhancing customer satisfaction and empowering users in industrial settings.

While specific experience in robotics is preferred, it is not strictly necessary for the Technical Writer (Contractor) position at Mujin. Candidates with strong technical writing abilities and a willingness to learn about robotic systems are encouraged to apply. Your ability to assimilate new technical concepts quickly will be critical.

When documenting complex systems, I follow a structured approach that includes understanding the system through research and interviews with engineers, drafting clear and concise content, and iterating based on feedback. I emphasize user-centric principles to ensure the documents meet the needs of the end-users effectively.

I maintain alignment between documentation and product updates by establishing strong communication channels with development teams. Regular meetings and feedback loops help me understand upcoming changes, which I incorporate promptly into the documentation to keep it accurate and relevant.

I am proficient in using Confluence for collaborative documentation, Microsoft Suite for drafting, and Adobe for creating visuals and layouts. Additionally, I incorporate any relevant tools that help streamline the documentation process and enhance user engagement.

I take feedback on my documentation very seriously as it is invaluable for improvement. I approach it as constructive criticism, analyze the suggestions, and work collaboratively with the feedback providers to make necessary changes that enhance clarity and usability.

I have significant experience interviewing engineers to extract technical information. I prepare structured questions in advance, ensuring that we cover key aspects of the technology, and encourage a conversational approach to make them comfortable sharing their insights. This enables me to gather detailed and essential content for the documentation.

My approach to creating user-friendly documentation involves understanding the target audience's needs, using clear language, and incorporating visual elements to enhance comprehension. I organize content logically and segment it into manageable sections, making it easy for users to find information quickly.

In a fast-paced environment, I prioritize tasks based on project deadlines, the complexity of the content, and stakeholder requirements. I maintain a dynamic task list and adjust priorities as needed, ensuring that critical documentation is delivered promptly without compromising quality.

One of the major documentation projects I completed involved creating a comprehensive user manual for a software platform. I worked closely with the product team to gather information, designed the layout for clarity and accessibility, and implemented user feedback to refine it further before the official launch.

A common challenge in technical writing is navigating technical jargon and ensuring clarity for the intended audience. I overcame this by conducting thorough research, engaging with subject matter experts, and constantly keeping the end-users' perspective in mind when crafting the documents.

To create documentation for a new robotic system at Mujin, I would start by thoroughly understanding the system's functionalities through discussions with engineers and hands-on exploration. I would then outline the documentation plan, focusing on key installation, configuration, and operation procedures, while ensuring a user-friendly format that enhances the end-user experience.