Automotive Biller/ License and Title Clerk

As an Automotive Biller at Motor Werks, your key responsibilities will include processing vehicle sales transactions accurately, preparing legal documents for titling and registration, and ensuring compliance with state and federal regulations. You'll also collaborate with the sales and finance teams to verify vehicle paperwork and resolve any discrepancies, ensuring smooth dealership operations.

To apply for the License and Title Clerk position at Motor Werks, you should have previous experience in automotive billing and title processing, a strong understanding of DMV rules and regulations, and excellent organizational skills. Proficiency in dealership software and strong communication skills are also preferred to excel in this role.

At Motor Werks, the salary range for the Automotive Biller position is between $19 - $25 an hour, depending on experience and qualifications. We also offer a comprehensive benefits package that reflects our commitment to our employees' well-being and career growth.

Motor Werks fosters a professional, supportive, and fast-paced work environment. As part of the Murgado Automotive Group, we encourage ongoing training and development, ensuring our employees are well-equipped for success in their roles.

Motor Werks is dedicated to employee growth through ongoing training and development opportunities. We believe in empowering our staff to advance their careers within the Murgado Automotive Group, providing various routes for professional enhancement and success.

When answering this question, highlight your previous roles in automotive billing, focusing on the tasks you handled and any achievements in improving processes. Discuss your familiarity with software systems used in the automotive industry to showcase your technical abilities.

To answer this, describe the systematic approach you take to verify information, such as double-checking documents, implementing a checklist, or using software features that minimize errors. Providing examples from past experiences will strengthen your response.

Discuss your methods for addressing discrepancies, such as promptly researching the issue, communicating effectively with relevant team members, and following company protocols for resolution. Share specific instances to demonstrate your problem-solving skills.

You should explain your understanding of DMV regulations and any relevant experiences, such as preparing documents for vehicle registration. Mention staying updated on changes in laws and how your knowledge can benefit the Motor Werks team.

Share your techniques for managing time effectively, like creating a to-do list, setting clear priorities, and using time-blocking strategies. Provide an example of a situation where you successfully met deadlines under pressure to illustrate your approach.

Provide a concise overview of the steps in a vehicle title transfer, highlighting your understanding of necessary documentation and compliance with state laws. This showcases your expertise in the field and reassures interviewers of your capability.

Discuss your philosophy on customer service, such as active listening and empathy. Provide examples of how you have gone above and beyond to assist customers in previous roles, showing your commitment to positive interactions.

Mention your proactive steps for staying informed, such as subscribing to industry newsletters, attending workshops, or participating in online forums. This demonstrates your dedication to professional development and compliance.

Be honest about a mistake, emphasizing your accountability. Describe the steps you took to rectify the issue, how you communicated with affected parties, and what you learned to prevent future occurrences, showcasing your problem-solving skills.

Share your enthusiasm for the automotive field and the reputation of Motor Werks. Discuss how the company's values align with yours and your eagerness to contribute to their success, reflecting your passion for the industry.