Virtual Reservation Agent

About the job

Full Job Description

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients all around- the -world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish
• Respond to telephone, email inquiries and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta etc....
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi -ask
• Job Type: Full-time or part time

Benefits:

• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements:

• Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia.
• Laptop and or smart phone and Wifi is required.
• BenefitsOngoing Training
• Flexible Schedule
• Certifications included
• Work Remote

Desired Skills and Experience

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. Laptop and or smart phone and Wifi is required.