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Optometric Technician/Medical Assistant

About the role
See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required. 

You Will

  • Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam 
  • Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment 
  • Ensure patients are comfortable with office procedures to which they will be exposed during appointment 
  • Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor 
  • Conduct contact lens training for applicable patients and other preliminary testing 
  • Collaborate with doctor(s) and team members to provide seamless patient experience

About You

  • High School Diploma/GED with the ability to understand/do basic math 
  • Someone who is personable, patient and has the ability to comfort patients during screening process 
  • Someone who is detailed oriented and who will work closely with the Optometrist 
  • Willingness to learn about industry, product, and services 
  • Collaborative team player that will provide the best patient experience 
  • Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate 

Growth With Us

  • Grow and develop your career through role specific training programs 
  • Potential to earn bonuses 
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more 
  • Participate in our Vision coverage and associate discounts on our products 
  • Participate in our 401(k) with competitive company match 
  • Accrue PTO and paid holidays from day one 

Introduction | MyEyeDr. 

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. 

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. 

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

 

 

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CEO of MyEyeDr.
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Sue Downes
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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Optometric Technician/Medical Assistant, MyEyeDr.

Are you ready to embark on an exciting career journey as an Optometric Technician with MyEyeDr.? This integral role involves providing direct support to our Doctors of Optometry, ensuring that patients receive top-notch care right from their arrival. Don’t worry if you lack optical experience; we enable you with comprehensive training and the tools necessary to excel in this rewarding field. Your day-to-day responsibilities will include consulting with patients, accurately documenting their conditions, and preparing them for examinations. You will help maintain a seamless flow of patients, making sure they feel comfortable and informed throughout the process. You'll also have the chance to use various pretest equipment, gain experience in visual screenings, and even conduct contact lens training! Being a part of our team at MyEyeDr. means you contribute directly to enhancing the quality of vision care for our patients. We're looking for a personable, detail-oriented, and enthusiastic individual who is eager to learn and grow. Although experience in healthcare or optical settings is a plus, we believe that a passion for patient care is what truly matters. Plus, we offer fantastic growth opportunities through role-specific training programs and a comprehensive benefits package that includes medical and dental coverage, 401(k) matching, paid time off, and much more. Join MyEyeDr. today and help make a significant difference in people’s lives by ensuring they see, look, and feel their best!

Frequently Asked Questions (FAQs) for Optometric Technician/Medical Assistant Role at MyEyeDr.
What does an Optometric Technician do at MyEyeDr.?

As an Optometric Technician at MyEyeDr., you play a crucial role in assisting Doctors of Optometry by preparing patients for their exams, conducting preliminary testing, and ensuring a smooth flow within the office. Your responsibilities include documenting patient conditions, conducting visual screenings, and facilitating contact lens training when applicable. This role directly contributes to delivering a best-in-class experience for every patient.

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What qualifications do I need to apply for the Optometric Technician position at MyEyeDr.?

To apply for the Optometric Technician position at MyEyeDr., you need a High School Diploma or GED and a willingness to learn. While prior experience in healthcare, medical, or optical settings is preferred, it is not a requirement as we provide comprehensive training for the right candidate. Your ability to connect with patients and your attention to detail are vital qualities we seek.

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Is prior optical experience required for the Optometric Technician role at MyEyeDr.?

No prior optical experience is required for the role of an Optometric Technician at MyEyeDr. We value eagerness to learn and personal attributes over experience, as comprehensive training will be provided to equip you with the knowledge and skills necessary to excel in this industry.

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What kind of training can I expect as an Optometric Technician at MyEyeDr.?

As an Optometric Technician at MyEyeDr., you can expect thorough training covering various aspects of patient care, including how to operate pretest equipment and conduct visual screenings. Our training programs focus on practical skills and product knowledge, ensuring you feel confident in your role while delivering the best care to our patients.

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What are the growth opportunities for Optometric Technicians at MyEyeDr.?

At MyEyeDr., there are numerous growth opportunities for Optometric Technicians. We offer role-specific training programs to help advance your career, potential bonuses for exceptional performance, and numerous pathways to develop your skills within the healthcare field. Joining us means partnering with your development in a supportive and growth-focused environment.

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What benefits are offered to Optometric Technicians at MyEyeDr.?

Optometric Technicians at MyEyeDr. benefit from a comprehensive benefits package that includes medical and dental coverage, tax-free savings plans, life insurance, and vision coverage. You will also enjoy associate discounts on products, competitive matching for 401(k) contributions, andPaid time off (PTO) and holidays beginning on your first day!

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How can I apply for the Optometric Technician position at MyEyeDr.?

To apply for the Optometric Technician position at MyEyeDr., you can visit our careers page where you will find a straightforward application process. Be prepared to share your enthusiasm for helping patients and how you align with our values of providing quality care in a fun, collaborative environment.

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Common Interview Questions for Optometric Technician/Medical Assistant
What experience do you have that qualifies you for the Optometric Technician position at MyEyeDr.?

When answering this question, focus on relevant experiences in healthcare, customer service, or any position where you interacted with patients. If you lack direct experience, emphasize your willingness to learn and any transferable skills, such as attention to detail, communication abilities, and a passion for helping others.

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How do you handle difficult patients or challenging situations?

To effectively address this question, provide an example of a challenging situation you've encountered. Discuss your approach to calming the patient and finding a solution, reflecting your problem-solving abilities and the commitment to ensuring a positive patient experience align with MyEyeDr.'s values.

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What do you believe is the most important quality for an Optometric Technician?

Emphasize qualities like empathy, attention to detail, and strong communication skills. Make it clear that you understand the significance of comforting patients and providing clear information to ensure they have a seamless and positive experience, reinforcing the values of MyEyeDr.

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How would you ensure patient comfort during screenings and tests?

Discuss your approach to patient communication, such as explaining procedures in a gentle yet clear manner, and actively seeking feedback from patients about their comfort levels. This demonstrates your understanding of the importance of patient experience, which is at the heart of the Optometric Technician role at MyEyeDr.

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Describe a time when you worked successfully as part of a team.

Highlight your teamwork experience, considering a specific project or situation. Discuss how you contributed to group efforts, managed any conflicts, and ensured that everyone's strengths were utilized, aligning with the collaborative environment at MyEyeDr.

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How would you facilitate effective communication between patients and doctors?

Explain your strategies for effective communication, such as actively listening to patient concerns and clearly conveying information to doctors. Mention the importance of documentation and ensuring that all relevant information is shared, which is critical in creating a seamless experience for patients at MyEyeDr.

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What motivates you to work in the healthcare industry?

This is an opportunity to share your personal reasons for pursuing a career in healthcare. You might discuss a passion for helping people or making a difference in the lives of patients. Connect your motivation with the mission of MyEyeDr. to provide exceptional service and quality patient care.

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What do you know about MyEyeDr. and why do you want to work here?

Research MyEyeDr. and mention key aspects such as their commitment to patient care, their unique healthcare model, and their supportive work environment. Relate these qualities to the reasons you want to work there, emphasizing how they align with your career goals and values.

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How do you prioritize your tasks in a busy healthcare environment?

Share your organizational strategies, such as using checklists or prioritizing tasks based on urgency. This demonstrates your ability to maintain a smooth flow in a fast-paced setting and reflects the skills essential for the Optometric Technician role at MyEyeDr.

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Why do you think teamwork is essential in a medical setting?

Highlight the importance of teamwork in ensuring patient safety, smooth operations, and effective communication in healthcare settings. Illustrate your understanding that collaborative efforts ultimately lead to enhanced patient experiences and better outcomes at MyEyeDr.

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When Co-Founder and CEO, Sue Downes, made her way from the front desk to the front of the boardroom, she paved the way for a strong culture characterized by an unwavering entrepreneurial spirit and relentless passion for people. While our missio...

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DATE POSTED
September 18, 2024

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