Informatics Product Specialist

About myPlace Health

myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. 

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.  

myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets. 

About this Role

Are you ready to make a meaningful impact in healthcare through technology? We’re looking for a passionate and experienced Informatics Product Specialist to join our team and play a key role in shaping the future of our Electronic Medical Records (EMR) systems. This is a unique opportunity to drive meaningful change by improving workflows, enhancing functionality, and creating a better user experience for our healthcare providers.

As the Informatics Product Specialist, you’ll collaborate closely with clinical stakeholders, operations, and development teams to ensure our EMR solutions are not only effective but truly transformative for patient care. Reporting to the Director of Clinical Informatics, you’ll lead projects and implementations that bridge the gap between technology and patient outcomes—helping us deliver innovative, provider-friendly solutions that make a real difference in people’s lives.

If you’re mission-driven and excited to bring together people, processes, and technology to improve healthcare delivery, we’d love to have you on our team!

• Performance Monitoring & Continuous Improvement: You will oversee system performance and ensure workflows meet user needs. This includes gathering user feedback, analyzing data for product improvements, and collaborating with key teams—such as Clinical Operations and Care Delivery Ops—to address performance gaps, optimize recruitment, and enhance training. You’ll also monitor system readiness and take proactive steps to resolve performance or quality issues.
• Stakeholder Collaboration: As a central liaison, you’ll engage clinicians, administrators, and stakeholders to gather requirements, understand workflows, and identify areas for improvement within the EMR and other systems. Acting as a product evangelist, you’ll share updates, secure organizational buy-in, and recommend tools or systems that drive efficiency and satisfaction.
• Product Vision & Development: Working closely with leadership, you’ll contribute to defining system priorities and ensuring new product requirements align with end-user needs. Your healthcare IT expertise—especially with systems like PACElogic, PrimeSuite, Athena, and EPIC—will guide evaluations and implementations that enhance user experience and operational impact.
• Regulatory Compliance: You’ll ensure all EMR solutions adhere to healthcare standards and regulations, including HIPAA and PACE-specific requirements. Staying informed about evolving standards will be critical to maintaining compliance and driving system improvements.

• Resourceful, creative and self-driven. An individual who is passionate about building to support organizational growth.
• Excellent communicator with strong interpersonal skills, with the ability to engage and influence diverse stakeholders
• Experienced with Agile methodologies and tools (e.g., Scrum, Kanban). Backlog management, user stories and acceptance criteria, sprint planning, testing and validation
• Possesses an analytical mindset with the ability to interpret data and make informed decisions
• Excels at strategic, analytical, complex problem solving
• Decisive, proactive, and results driven
• Proficient in handling confidential information autonomously and discreetly
• Displays initiative and a strong sense of urgency
• Demonstrates a high degree of personal and professional integrity

Your Application

Please submit your resume/CV.

Our Commitment to Diversity, Equity and Inclusion

At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging.  We pride ourselves to be an equal opportunity employer.  People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

COVID-19 Vaccination Policy

At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.

Beware of Scams and Fraud

Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/