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RN Case Manager (Complex Care RN)

About myPlace Health

myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. 

 

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.  

 

myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets. 


About this Role

Are you a compassionate and skilled Registered Nurse looking for a role where you can truly make a difference? At our PACE program, we’re dedicated to providing holistic, participant-centered care to older adults, empowering them to live with dignity and independence. As an RN in Complex Care, you’ll work in a collaborative, multidisciplinary team, using your clinical expertise and compassionate approach to create meaningful impacts in the lives of our participants and their families.


This is more than a job—it’s a calling to serve with purpose, grow professionally, and be part of a mission-driven community that values innovation, teamwork, and exceptional care. If you’re ready to bring your passion and expertise to a supportive and rewarding environment, we’d love to have you on board!


What does success look like in this role?
  • Collaborative Spirit: Actively participate in the Interdisciplinary Team (IDT) by sharing valuable insights from assessments, contributing care plan recommendations, and ensuring seamless care coordination.
  • Comprehensive Assessment Skills: Conduct face-to-face nursing assessments that encompass physical, psychosocial, and behavioral health, meeting participants where they are—whether at home, in our day center, virtually, or in a long-term care facility.
  • Participant-Centered Care: Partner with medical providers to deliver personalized care for a dedicated panel of participants, ensuring their unique needs and care plans are prioritized.
  • Clinical Excellence: Deliver nursing interventions with precision and care, accurately responding to physician orders, administering medications, and executing therapeutic interventions.
  • Decisive Action: Use your triaging expertise in outpatient settings, initiating therapies within your scope of practice, and working with medical providers to escalate care as needed.
  • Proactive Case Management: Navigate transitions of care with ease by maintaining strong communication with hospital and long-term care facility case managers to ensure continuity and collaboration.
  • Effective Educator: Empower participants, their families, and team members by educating them on how to implement and sustain personalized care plans with confidence.
  • Detail-Oriented Professionalism: Maintain accurate, timely documentation of all participant interactions and clinical interventions in the electronic medical record (EMR), adhering to regulatory guidelines from DHCS and CMS.
  • Crisis Response Leader: Respond swiftly to medical emergencies, coordinating with external providers and family members to provide effective care in urgent situations.
  • Team Player: Step in to support the team as needed, contributing your skills and expertise in ways that make a meaningful difference.


What does an ideal profile look like
  • Mission-Driven Passion: A deep commitment to serving high-risk seniors and frail older adults, helping them live with dignity and independence.
  • Proven Expertise: At least 2 years of experience caring for medically complex or older adult populations preferred, with strong clinical acumen in managing complex interventions.
  • Exceptional Communication: Active listening and conflict management skills to foster trust and collaboration with participants, families, and team members.
  • Flexibility and Adaptability: Thrives in multiple clinical settings, including homes, day centers, and long-term care facilities.
  • Hands-On Clinical Skills: Demonstrated experience in wound care, IV therapy, phlebotomy, and colostomy/ileostomy care, among other clinical procedures.
  • Licensure and Education: Active, unrestricted RN license in California. Graduate of an accredited School of Nursing; BSN strongly preferred. Proof of current CPR/BLS certification or ability to obtain within 60 days of hire.
  • Versatile Healthcare Experience: Bring valuable experience from diverse healthcare settings such as PACE, Hospice, Adult Day Health Care (ADHC), Inpatient, and Outpatient environments. This background equips you with the adaptability and knowledge to thrive in our dynamic and multifaceted care model.
  • Specialized Training: Alzheimer’s certification is a plus but not required.
  • Bilingual Abilities: Fluency in English and Spanish is preferred, enabling meaningful communication with diverse participants.
  • Safety and Compliance: Proof of a valid CA driver’s license, personal transportation, a good driving record, and auto insurance as required by state law.


Other pertinent information:
  • Location is in Compton, CA (90221)
  • Schedule is Monday - Friday 8am-5pm ONSITE
  • We’re excited to share that we plan to hire for this role in January/February, with our new site opening in July 2025! Onsite training will be provided at our Greater Los Angeles location to set you up for success.


$44.81 - $55 an hour
What's in it for you?

myPlace Health offers a robust compensation package for this role that includes cash compensation and other total rewards. Base pay is based on several factors including but not limited to education, relevant work and industry experience, certifications, and location of the role. Onsite roles include appropriate geographic adjustments, while remote roles are typically priced off national pay data.

Welcome with a bonus: We're excited to offer a $15,000 sign-on bonus as a welcome to our team—your journey with us starts off on a high note!
Competitive Incentive Plan: Performance-based incentive plan that is beyond the industry standard
Growth and feedback opportunities: Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success!
Preparing you for retirement:401k with Employer match
Medical Plans to fit your needs: Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependents
Ancillary benefits to meet your other needs: Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. myPlace is also proud to offer accident, hospital indemnity, and critical illness benefits for our team.
Generous time off: PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per year
 Professional Development top of mind: Generous CME/CEU budget and time off, and professional development opportunities
Making your home office comfortable: A one-time stipend towards setting up your home office, if applicable.
Family friendly environment: Family friendly policies, including paid new parent leave and new child care stipend

Your Application

Please submit your resume/CV.

 

Our Commitment to Diversity, Equity and Inclusion

At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging.  We pride ourselves to be an equal opportunity employer.  People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

 

COVID-19 Vaccination Policy

At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.

 

Beware of Scams and Fraud

Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/

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What You Should Know About RN Case Manager (Complex Care RN), myPlace Health

Are you a passionate Registered Nurse looking to make a real impact in the lives of older adults? myPlace Health is excited to welcome a Complex Care RN to our compassionate team in East Compton, CA. Founded by dedicated healthcare leaders in 2021, our mission focuses on empowering frail seniors and older adults to live with dignity and independence in the communities they love. As an RN Case Manager, you will work in a collaborative environment to deliver holistic care, conducting comprehensive assessments that include physical, psychosocial, and behavioral health. You'll have the chance to develop personalized care plans, educate participants and their families, and support them in navigating their health journeys. You’ll be integral to our interdisciplinary team, ensuring seamless communication and effective care coordination. Success in this role means proactively managing transitions of care, leading responses during medical emergencies, and maintaining meticulous documentation following regulatory standards. Your compassion and clinical expertise are essential as you aim to foster a supportive atmosphere for participants. With a competitive salary and a generous sign-on bonus, this is your chance to be part of something meaningful while growing your professional career in a mission-driven organization. Let’s reshape the future of elder care together at myPlace Health!

Frequently Asked Questions (FAQs) for RN Case Manager (Complex Care RN) Role at myPlace Health
What are the core responsibilities of the RN Case Manager at myPlace Health?

As an RN Case Manager at myPlace Health, your key responsibilities include conducting comprehensive nursing assessments, creating and implementing personalized care plans in collaboration with medical providers, and facilitating effective communication among participants, families, and the healthcare team. You will ensure that care is coordinated and participant-centered, guiding them through their health journeys while addressing any clinical needs with precision.

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What qualifications are required for the Complex Care RN position at myPlace Health?

To qualify for the Complex Care RN role at myPlace Health, you must possess an active and unrestricted RN license in California, ideally with at least two years of experience caring for complex or older adult populations. A degree from an accredited School of Nursing is necessary, and while a BSN is preferred, it’s important that you also have strong clinical skills and the ability to communicate effectively with diverse participants.

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What does a day in the life of a Complex Care RN look like at myPlace Health?

A day in the life of a Complex Care RN at myPlace Health involves engaging with participants in various settings, such as their homes, our day center, or virtually. You'll perform nursing assessments, contribute to interdisciplinary care meetings, and educate participants and families about health management. Your flexible approach will be key as you navigate each unique situation, providing tailored interventions and ensuring continuity in care as patients transition between services.

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How does myPlace Health support the professional development of its RN Case Managers?

myPlace Health is dedicated to fostering professional growth among its team members, including RN Case Managers. You will benefit from generous continuing education budgets and time off to pursue further training. Additionally, biannual performance reviews will help you set and achieve career goals, ensuring you have the resources you need to excel in your role and contribute to our mission.

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What are the working hours and benefits for the RN Case Manager position at myPlace Health?

The RN Case Manager position at myPlace Health offers a Monday to Friday schedule from 8 AM to 5 PM, promoting work-life balance. In addition to competitive pay, you will receive a comprehensive benefits package that includes health insurance, a generous PTO policy, professional development opportunities, and a substantial sign-on bonus. Benefits such as a 401k with employer match and ancillary support for your well-being are also part of the rewarding package.

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Common Interview Questions for RN Case Manager (Complex Care RN)
Can you describe your experience with case management in nursing?

In your answer, highlight specific instances where you managed a patient's care from assessment to implementation of care plans. Discuss how you collaborated with interdisciplinary teams and any challenges you overcame, showcasing your problem-solving skills and dedication to participant-centered care.

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How would you handle a situation where a participant’s needs change rapidly?

Describe your approach to assessment and triaging in this scenario. Emphasize the importance of clear communication with medical providers and the participant’s support system, detailing how you ensure continuity of care during transitions.

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What strategies do you use to educate participants and their families about health management?

Share your methods for patient and family education, including how you simplify complex medical information. Highlight any tools or techniques you have used to increase engagement and understanding, showing your dedication to empowering those you serve.

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How do you prioritize multiple tasks in a busy healthcare environment?

Demonstrate your time management skills by discussing how you assess and prioritize tasks based on urgency and participant needs. Share examples of how you maintained high-quality care while managing multiple responsibilities effectively.

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Can you discuss a challenging case you managed and how you approached it?

Provide a specific example of a complex case where you played an essential role. Discuss the challenges you faced, the steps you took to address them, and the ultimate outcomes, emphasizing your analytical and critical thinking skills.

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What motivates you to work in the field of elder care?

Reflect on your passion for serving older adults and how it aligns with myPlace Health's mission. Discuss personal experiences or values that drive your commitment, showcasing how your background contributes to the positive impact you aspire to make.

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How do you ensure compliance with regulatory guidelines in your nursing practice?

Discuss your understanding of relevant regulations such as those from DHCS and CMS. Highlight how you stay updated on compliance requirements and how you incorporate these guidelines into your documentation and interactions with participants to ensure high standards of care.

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What approaches do you take to build trust with participants and their families?

Share techniques that you find effective in establishing rapport and trust, such as active listening, transparent communication, and empathy. Highlight your belief in the importance of participant-centered care based on mutual respect.

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How do you handle conflict within a healthcare team?

Describe your communication strategies for addressing conflict constructively. Provide examples of situations where you successfully navigated differences to reach a resolution, illustrating your ability to foster teamwork and collaboration.

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How do you stay current with the latest advancements in nursing and elder care?

Show your commitment to lifelong learning by discussing the professional development opportunities you pursue, such as conferences, workshops, or online courses, and how you apply this knowledge to improve your practice and participant outcomes.

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To enable seniors to live the independent lives they deserve.

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December 19, 2024

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