Affiliate Manager - EMEA

As the Affiliate Manager - EMEA at Nansen, you will be tasked with overseeing our network of affiliates, ensuring engagement and driving performance. Your role includes onboarding new affiliates, fostering relationships, sharing valuable on-chain insights, and implementing growth campaigns. In essence, you’ll be the pivotal link between our affiliates and the Nansen platform, helping to cultivate their success.

For the Affiliate Manager - EMEA position at Nansen, candidates should have a strong understanding of the crypto landscape, ideally with 1-2 years in affiliate management or a related customer-facing role. Exceptional communication skills in English are essential, along with the ability to work across time zones. Familiarity with on-chain analytics tools and experience in the crypto environment are additional advantages.

The Affiliate Manager - EMEA plays a crucial role in Nansen's growth by identifying and engaging with affiliates to drive account signups and revenue. Through best practices analysis and support, this individual ensures affiliates are equipped and motivated to promote Nansen, resulting in increased visibility and user acquisition.

A typical day for the Affiliate Manager - EMEA at Nansen might include onboarding new affiliates, responding to inquiries, analyzing performance metrics, and sharing insights from internal sources. You’ll also collaborate with marketing teams on campaign strategies while managing relationships with affiliates to ensure they achieve their performance objectives.

The Affiliate Manager - EMEA provides essential support to affiliates by answering their questions about product usage, offering training resources, and sharing performance updates. This role also involves identifying successful strategies from high-performing affiliates and disseminating these insights to enhance overall network performance.

When responding to this question, be specific about your previous roles, responsibilities, and how you successfully managed relationships with affiliates. Highlight any strategies you implemented that led to measurable growth in signups or revenue.

Discuss your onboarding process in detail. Explain how you assess an affiliate’s understanding of the platform, what training materials you provide, and how you ensure they feel supported throughout their journey.

Share examples of engagement strategies you’ve used, such as regular check-ins, performance incentives, or sharing success stories. Emphasize the importance of building strong relationships and open communication.

Talk about the key performance indicators (KPIs) you look at, such as signup rates, revenue generated, or engagement metrics. Describe any tools or systems you use for tracking performance and how you report this back to affiliates.

Express your knowledge of the current trends in the crypto world such as DeFi, NFT markets, or regulatory changes. Demonstrating your awareness of the environment will show you’re prepared for a role at Nansen.

Share a specific case where you faced a significant challenge, what steps you took to address the issue, and the outcome. Highlight your problem-solving skills and ability to maintain a positive relationship.

Discuss the resources you consult, such as industry blogs, webinars, or networking events. Mention any communities or forums related to affiliate marketing or crypto that you actively participate in.

Reflect on the tools you have experience with, such as affiliate tracking software, CRM systems, or analytics platforms. Explain how these tools assist you in optimizing affiliate relationships and performance.

Describe your approach to time management and prioritization, including any tools or methods you use to keep track of tasks. Highlight your ability to balance stakeholder needs effectively.

Articulate your passion for the crypto industry and Nansen’s mission. Connect your skills and experiences to the company’s goals, showcasing how you can contribute to their success.