Senior Business Development Manager

As the Senior Business Development Manager at SERTIS, your core responsibilities include conducting market validation diligence, designing and implementing go-to-market strategies, and shaping commercial deals. You will also be involved in business case development and ensuring the successful commercialization of SERTIS's innovative AI and data solutions. Engaging with clients to gather requirements and ensuring their satisfaction throughout project implementation is crucial in this role.

To be considered for the Senior Business Development Manager role at SERTIS, you should possess a Bachelor's or Master’s degree in business, marketing, computer science, or a related field, along with 7+ years of relevant experience in consulting or technology. Ideally, candidates will have experience in software/data and big data/AI technology project presales, along with deep knowledge of data and AI technologies.

As the Senior Business Development Manager at SERTIS, you will play a vital role in ensuring client satisfaction by advising customers on how AI and data analytics can enhance their business performance. Through effective communication and collaboration with internal teams and stakeholders, you'll guide clients through the presales process, shape deals, and support the implementation phases to ensure their needs are met.

Working at SERTIS as a Senior Business Development Manager comes with a hybrid working environment, opportunities for professional growth, and the chance to collaborate with industry-leading talent. You'll also enjoy a high-performance culture with a focus on innovation and meaningful solutions to real-life challenges, along with social outings and events with amazing colleagues. It's an adventure where you can make a significant impact!

Experience in business development within the technology sector, specifically in AI and data solutions, is highly advantageous for the Senior Business Development Manager role at SERTIS. Having a background in consulting, presales processes, and an understanding of both business needs and technical designs will greatly enhance your ability to thrive in this position.

In crafting a successful go-to-market strategy, I would start by conducting thorough market research to validate product-market fit. I’d engage with key stakeholders to gather insights and collaborate with cross-functional teams to ensure alignment on objectives. It’s essential to define clear metrics for success and adjust strategies based on data-driven insights over time.

Customer satisfaction is defined by how well we meet or exceed client expectations. In my role, I ensure satisfaction by maintaining consistent communication with clients, gathering feedback, and adjusting our approaches as necessary. I believe in building strong, trust-based relationships that foster long-term partnerships.

One significant deal involved collaborating with a client struggling with data management. By understanding their needs, I proposed a tailored solution that included cloud migration and advanced analytics. After thorough discussions and adjustments, we closed the deal, leading to a successful implementation that enhanced their operational efficiency.

I prioritize open communication and active listening to understand stakeholder needs. By organizing regular touchpoints and reporting progress transparently, I ensure all parties are aligned. This builds trust, encourages collaboration, and leads to better outcomes for the project.

I prioritize opportunities based on strategic alignment with business goals, potential revenue impact, and the level of customer engagement. Utilizing project management tools helps visualize workloads and deadlines, allowing me to manage my time effectively to maximize productivity.

Market research is critical in business development as it informs strategic decisions. By understanding trends, customer needs, and competitive landscapes, I can identify gaps in the market, tailor solutions that resonate with clients, and anticipate challenges that may arise.

I stay updated with industry trends by reading relevant publications, attending webinars, and engaging with professional networks. Additionally, I seek continuous learning opportunities that allow me to refine my understanding of emerging technologies and their applications in business.

I once faced a tight deadline for a project that required cross-team collaboration. I gathered the team, clearly defined roles, and developed a shared timeline. By fostering open communication and ensuring everyone was aligned on objectives, we effectively met our deadline with a quality outcome.

When building business cases, I start by comprehensively analyzing market conditions and identifying client needs. I gather quantitative and qualitative data to support my proposals, ensuring I highlight potential ROI and strategic benefits. This makes it easier for decision-makers to see the value in pursuing the opportunity.

Handling objections requires patience and listening. I address concerns by asking clarifying questions to understand the root of the objection, then provide well-researched information or testimonials that counter those objections. This not only alleviates doubts but also strengthens the relationship with the client.