Business Analyst, AI & Automation

As a Business Analyst, AI & Automation at Natera, your primary responsibilities include partnering with internal teams to discover new use cases for automation and AI tools, designing and implementing solutions that streamline business processes, and enhancing existing automation scripts. You'll also analyze business processes, maintain documentation, provide technical support, and mentor team members in automation best practices.

To qualify for the Business Analyst, AI & Automation position at Natera, you should have at least a Bachelor’s degree or equivalent and a minimum of four years of experience in business analysis or operations management. Familiarity with AI tools, project management skills, and a strong analytical mindset are essential for success in this role.

At Natera, the Business Analyst, AI & Automation is pivotal in fostering a culture of continuous improvement by evaluating the effectiveness of implemented processes, recommending optimizations, and collaborating with stakeholders to gather feedback. This ongoing process ultimately drives innovation and efficiency across departments.

Business Analysts, AI & Automation at Natera work with various automation tools, AI platforms, workflow automation software, and coding languages to develop and implement solutions. Familiarity with large datasets for informed decision-making and a solid grasp of AI principles will greatly enhance your effectiveness in this role.

The work environment at Natera is dynamic and fast-paced, filled with highly dedicated professionals including statisticians, geneticists, and software engineers. As a Business Analyst, AI & Automation, you will have the opportunity to collaborate with diverse teams while contributing to significant advancements in genetic testing and diagnostics.

When answering this question, you should detail specific AI tools you've used, how you applied them in your previous roles, and the outcomes of those implementations. Highlight your proficiency with tools like LLM or GenAI and relate these experiences to the needs at Natera.

You should discuss your analytical approach, including how you map business processes and gather stakeholder feedback to identify areas ripe for automation. Providing examples from past experiences will strengthen your response.

Explain how you assess the value and impact of each request, considering factors such as customer experience, cost savings, and company goals. Mention any frameworks or tools you utilize for prioritization.

Select a specific project where you played a crucial role. Discuss your responsibilities, the challenges faced, the solutions implemented, and the resulting improvements, particularly in efficiency or customer satisfaction.

Share your methods for professional development, such as following industry blogs, attending webinars, or participating in relevant workshops and conferences. Mention any notable trends that excite you and relate them to Natera’s mission.

Discuss the importance of comprehensive documentation for maintaining clarity, ensuring compliance, and facilitating training. Link this back to how it can improve efficiency and reliability in automation systems.

Explain your problem-solving approach, emphasizing resilience and learning from feedback. Offer examples of past challenges you've overcome or how you've pivoted to find alternative solutions.

Choose an example that illustrates your communication skills and ability to manage differing perspectives. Discuss how you ensured alignment with business goals throughout the collaboration.

Describe key performance indicators (KPIs) that you track, such as efficiency gains, cost reductions, and user satisfaction. Share how you utilize these metrics to refine automation strategies continuously.

Discuss your approach to mentoring and training team members in best practices for automation and AI. Mention specific initiatives you've implemented to encourage feedback and promote innovative thinking.