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Sales Associate - Keyholder - job 2 of 7

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Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

In this role, you are responsible for selling, fitting and dispensing eyewear to customers. As the Keyholder, you are also responsible for opening and closing the store and ensuring proper store procedures and policies are followed when store management is not on duty.

Meets National Vision's sales and company objectives.
Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.
Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
Performs insertion and removal training of contact lenses to customers, as permitted by state law.
Educates clients on proper eyeglass and contact lens care.
Maintains accurate and organized patient records.
Notifies customers when orders are ready or of any delays.
Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
Ensures inventory control and loss prevention procedures are followed at all times.
Maintains visual merchandising according to Brand and Company Standards.

Qualifications

Are you the right fit? – The Suitable Talent

1+ years related experience or training in retail/customer service preferred.
Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
In some locations, bilingual abilities preferred.
Ability to give instruction in a clear and concise manner to customers.
Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education: High School Diploma or equivalent required

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$35000 / YEARLY (est.)

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$30000K

$40000K

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What You Should Know About Sales Associate - Keyholder, National Vision

As a Sales Associate - Keyholder at America's Best, located right in the heart of Kansas City, you'll be a vital part of our vibrant team dedicated to providing outstanding optical services. Imagine a work environment where your days are filled with engaging conversations about eyewear while helping customers find the perfect glasses or contact lenses that fit their unique lifestyle. You're not just selling products; you're ensuring that every customer walks out seeing their best so they can live their best. Your role involves more than just transactions. You'll be opening and closing the store, setting the professional tone for the day, and ensuring that everything runs smoothly in the absence of management. You’ll be trained to assist customers in choosing eyewear that suits their style and prescription, alongside educating them about proper eyewear care. Working at America’s Best means being part of a respected brand with a huge presence in the optical industry, backed by National Vision. With Sundays off, consistent sales training, and a comprehensive benefits package including competitive pay and bonuses, we not only value your work but also your well-being and growth. If you’re passionate about helping others and ready to take on a key role in our exciting environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Sales Associate - Keyholder Role at National Vision

What are the key responsibilities of a Sales Associate - Keyholder at America's Best?

The Sales Associate - Keyholder at America's Best holds significant responsibilities that include selling, fitting, and dispensing eyewear, managing store operations during off-management hours, and maintaining an excellent customer service experience. You’ll also assist customers with selecting eyewear, educating them on lens care, and ensuring the store's cleanliness and organization.