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Resident Care Coordinator (Full-Time)(1st and 2nd Shift) - Forest Ridge image - Rise Careers
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Resident Care Coordinator (Full-Time)(1st and 2nd Shift) - Forest Ridge

Forest Ridge of West Jefferson, NC is seeking a Resident Care Coordinator to join our team and assist our residents with their daily tasks, along with other duties to ensure residents have a safe and enjoyable living environment. Our Resident Care Coordinators are responsible for planning, directing, and assisting as needed in all resident care staffing and service needs within the scope of their respective certifications.

This is a Full-Time opportunity for YOU to join our team on 1st or 2nd Shift and support our residents! If you are interested in this position, please be sure that you are available to work holidays and weekends!

Forest Ridge has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!

Responsibilities

  • Complete scheduling for resident care staff.
  • In collaboration with Director of Clinical Services, orient, monitor progress and reinforce training of resident care staff.
  • Complete all Navion Senior Solutions and state required documentation in a timely manner.
  • Assist the Director of Clinical Services in implementing state regulations as required.
  • Manager on duty coverage, presenting the community, planning and participating in staff meetings, planning and implementing marketing and community events.
  • Audit Medication Administration Report (MAR) notify pharmacy of changes.
  • Conduct regular inspections of resident records and maintain in accordance with state regulations.
  • Complete resident assessments as outlined by Navion Senior Solutions and licensure guidelines in a timely manner.
  • Must be 21 years of age or older.
  • Experience or training in an equivalent setting preferred.
  • Medication Technician certification required.
  • General understanding of and concern for the needs of seniors.
  • Ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to self or others.
  • Ability to manage team processes and promote a team environment.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO for full time positions
  • Short & Long Term Disability Insurance
  • Life Insurance
  • Career Advancement Opportunities

#RNW

What You Should Know About Resident Care Coordinator (Full-Time)(1st and 2nd Shift) - Forest Ridge, Navion Senior Solutions

At Forest Ridge in West Jefferson, NC, we're excited to invite a compassionate and dedicated Resident Care Coordinator to join our dynamic team. As a full-time Resident Care Coordinator, you'll be instrumental in providing support to our residents, ensuring they enjoy a safe and fulfilling living experience. Your primary role will involve planning, directing, and assisting as necessary with the staffing and service needs of our residents while staying within the bounds of your certifications. You will have the chance to lead orientation, oversee staff training, and ensure compliance with all required documentation, which will keep our operations running smoothly. You’ll also handle scheduling for our care staff while working closely with our Director of Clinical Services to implement state regulations. The role is truly rewarding, and we’re looking for someone who can work on first or second shifts and is available during holidays and weekends. What makes this opportunity even more exciting is our partnership with Tapcheck, a revolutionary mobile app that allows you to access your earned wages instantly—no more waiting for payday! If you have a genuine concern for the needs of seniors and the drive to lead a caring team, we’d love for you to apply and join us in making a difference in the lives of our residents!

Frequently Asked Questions (FAQs) for Resident Care Coordinator (Full-Time)(1st and 2nd Shift) - Forest Ridge Role at Navion Senior Solutions
What are the main responsibilities of a Resident Care Coordinator at Forest Ridge?

The Resident Care Coordinator at Forest Ridge is tasked with a variety of important responsibilities including scheduling resident care staff, orienting and training staff, ensuring timely documentation compliance, and monitoring the general welfare of our residents. This role also involves conducting regular inspections of resident records and performing medication audits, among other duties.

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What qualifications are needed to become a Resident Care Coordinator at Forest Ridge?

To qualify for the Resident Care Coordinator position at Forest Ridge, candidates must be at least 21 years old and have experience or training in a relevant setting. Additionally, a Medication Technician certification is required, along with a general understanding of the needs of seniors.

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What shifts are available for the Resident Care Coordinator position at Forest Ridge?

The Resident Care Coordinator position at Forest Ridge offers full-time opportunities on both 1st and 2nd shifts. Applicants should be prepared to work during weekends and holidays as needed.

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How does the partnership with Tapcheck benefit employees at Forest Ridge?

The partnership with Tapcheck allows employees to instantly access their earned wages, promoting financial stability and empowerment. This innovative mobile app transforms how employees manage their pay, alleviating the stress of waiting for payday.

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What benefits can a Resident Care Coordinator at Forest Ridge expect?

At Forest Ridge, a Resident Care Coordinator can expect a competitive benefits package, including healthcare plans (medical, dental, and vision), a retirement plan (401k), paid time off for full-time positions, and short and long-term disability insurance. There are also career advancement opportunities available.

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Common Interview Questions for Resident Care Coordinator (Full-Time)(1st and 2nd Shift) - Forest Ridge
Can you describe your experience with resident care in a senior living setting?

When answering this question, focus on your relevant experience that demonstrates your ability to support elderly residents. Highlight specific tasks you’ve performed and your understanding of the challenges seniors face.

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How do you handle scheduling conflicts among staff members?

Discuss your approach to communication and compromise, emphasizing your ability to prioritize resident needs while ensuring that all shifts are covered efficiently.

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What techniques do you use to communicate effectively with seniors?

Share specific strategies that have worked for you, such as active listening, using simple language, and being patient. Highlight your ability to adapt your communication style to meet individual residents' needs.

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What steps would you take if a resident needed immediate medical attention?

Explain your protocol for assessing the situation, contacting emergency services if necessary, and keeping the resident calm while waiting for help to arrive. Your answer should reflect your ability to act decisively and compassionately.

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How would you approach training new staff members?

Discuss your methods for effective training, such as using a combination of hands-on training, shadowing experienced staff, and providing feedback. Emphasize the importance of mentoring and developing a supportive team environment.

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How do you ensure compliance with regulations in a care setting?

Talk about your attention to detail and how you stay updated on regulations. Mention your experience with documentation and audits, and how you reinforce a culture of compliance among staff.

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What do you believe are the most crucial qualities for a Resident Care Coordinator?

Emphasize qualities such as compassion, leadership, and organizational skills. Explain how these attributes positively impact both residents and staff, creating an environment conducive to quality care.

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Describe a challenging situation you faced in a care setting and how you handled it.

Detail a specific instance where you faced a challenge, describe the steps you took to resolve it, and reflect on what you learned from the experience. Make sure this story highlights your problem-solving skills.

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What motivates you to work as a Resident Care Coordinator?

Share your passion for helping others and the joy you find in supporting seniors in their daily lives. Describe how your motivation aligns with the values of Forest Ridge.

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How do you prioritize multiple tasks during a busy shift?

Discuss your methods for effective time management and prioritization under pressure. Provide examples of how you determine priorities based on resident needs and staff availability.

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Headquartered in Raleigh, North Carolina, Navion's locally operated communities proudly offer high-quality service and care along with the warmth and hospitality of home. We're leaders in providing assisted living, independent living, memory car...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 5, 2024

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