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Program Manager - job 1 of 2

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Program Manager, will be part of the Project Keystone program team aligned to the newly formed Finance Transformation. This role will work with colleagues across the global Finance and Technology organizations, playing an active role in our finance digital transformation from design to deployment. NBCUniversal is embarking on a legacy ERP to SAP S/4 Hana transformation, and this role will be an important part of ensuring functional & technical design, build & implementation and organizational change management are a success. The role will act as the liaison between the aligned workstreams and Project Keystone overall program team and will be responsible for coordinating/integrating work efforts across multiple finance organizational work streams, program leadership, software vendors, and System Integrators (SI) to assure quality and transparent project success. 

Responsibilities: 

  • Partner with the Project Keystone program team and the leadership team, technology team and vendor to design overall transformation program, incl. detailed project planning, stakeholder alignment, and deliverables. 
  • Manage and update project plan, roadmaps, and trackers in support of the Project Keystone program. 
  • Set up and coordinate workshops between Project Keystone program stakeholders, especially across all areas within the workstream of support   
  • Guide Team through appropriate Solution Design & Implementation stages
  • Provide regular communications to the project team and provide documentation for Governance meetings.  
  • Assist as directed with managing status and executive reporting project scope, change order requirements, project milestone signoff documents, open item lists, risks and issues management, RAID logs and all other project governance artifacts/management dashboards. 
  • Proficient user of O365, Excel, PowerPoint, SharePoint. 
  • Escalate project concerns to Program Leadership. 
  • Other duties and projects as assigned. 

Qualifications

  • Bachelor's degree and 5+ years of relevant experience
  • 4+ years of SAP implementation or similar ERP system implementation Project Management experience within a Finance department
  • Excellent written and verbal communication  
  • Proactive and strong sense of ownership  
  • Detail-orientated and self-starter  
  • Demonstrated teamwork capabilities  
  • Ability to build and maintain relationships with stakeholders and team members  

Desired Characteristics:

  • Functional knowledge of SAP S/4 HANA modules, project delivery, and PMO governance best practice
  • Superb Project Management Methodology & Frameworks experience/certifications 
  • Experience within Media and Entertainment industry 
  • Experience with Microsoft 365 
  • Experience in IT, Agile Product & App Development environment highly preferred 
  • Experience with JIRA, Lucidchart, Smartsheet, Tableau or PowerBI  
  • Program Management Professional (PgMP), Project Management Professional (PMP), and/or Certified Scrum Master (CSM) certifications a plus

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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What You Should Know About Program Manager, NBCUniversal

At NBCUniversal, we are excited to announce an opening for a Program Manager who will play a pivotal role in Project Keystone, our innovative finance transformation initiative. Based out of our beautiful office at 900 Sylvan Avenue, Englewood Cliffs, New Jersey, this position offers the unique opportunity to collaborate with a dynamic team dedicated to modernizing our finance processes through the implementation of SAP S/4 Hana. As the Program Manager, you will work closely with various global teams across Finance and Technology, ensuring seamless communication and integration of efforts. Your main responsibilities will include managing project plans, facilitating stakeholder workshops, and guiding our team through the critical stages of solution design and implementation. We’re looking for someone with at least five years of relevant experience, including a solid background in ERP systems, specifically SAP. Strong communication skills, a detail-oriented mindset, and a proactive attitude are essential. Also, if you have certifications like PMP or PgMP, that's a big plus! Here at NBCUniversal, we pride ourselves on fostering a diverse and inclusive work culture, making it the perfect place to grow both personally and professionally. So, if you're ready to take the next step in your career and make a meaningful impact, come join us and help shape the future of entertainment and news!

Frequently Asked Questions (FAQs) for Program Manager Role at NBCUniversal
What are the responsibilities of a Program Manager at NBCUniversal?

As a Program Manager at NBCUniversal, you will be responsible for leading and coordinating efforts within our Project Keystone initiative. This includes managing detailed project planning, facilitating stakeholder workshops, guiding the team through solution design phases, and overseeing project documentation. Additionally, you'll be tasked with ensuring seamless communication across various finance organizational workstreams to promote project success.

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What qualifications are required for the Program Manager position at NBCUniversal?

To qualify for the Program Manager position at NBCUniversal, candidates should have a Bachelor's degree and a minimum of 5 years of relevant experience, especially in project management within a finance department. Furthermore, 4 years of experience in SAP implementation or similar ERP systems is crucial. Strong communication skills and a proactive attitude are also key attributes we seek.

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Is the Program Manager position at NBCUniversal remote or hybrid?

The Program Manager position at NBCUniversal is hybrid, which means you’ll generally contribute from the office a minimum of three days per week. This setup offers flexibility while still allowing for vital in-person collaboration with your team.

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What technologies should a Program Manager be familiar with at NBCUniversal?

At NBCUniversal, candidates for the Program Manager role should be proficient in several technologies, including Microsoft 365 tools like Excel, PowerPoint, and SharePoint. Additionally, experience with project management tools such as JIRA, Lucidchart, Smartsheet, Tableau, or PowerBI would be beneficial.

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What makes NBCUniversal a great workplace for a Program Manager?

NBCUniversal is committed to fostering a diverse and inclusive culture, which makes it an exceptional workplace for a Program Manager. You'll have the chance to work with a wide range of talented professionals dedicated to innovation in entertainment and media. Moreover, our dedication to employee development ensures that you'll have opportunities to grow your skills and career, all while contributing to meaningful projects.

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Common Interview Questions for Program Manager
How do you manage project timelines as a Program Manager?

Managing project timelines requires a blend of effective planning and communication. Start by breaking down the project into manageable milestones, then set clear deadlines involving all relevant stakeholders to gain their buy-in. Regular updates and check-ins can help keep everyone aligned and informed throughout the duration.

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Can you describe a time when you faced a challenge in project management?

In project management, challenges are commonplace. Describe a specific instance where you encountered a hurdle, such as a missed deadline or resource shortage, and highlight how you proactively addressed it. Focus on the actions you took to bring the project back on track and what you learned from the experience.

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What is your experience with ERP implementation?

When discussing your experience with ERP implementations, be sure to highlight specific projects you've managed, your role within those projects, and the outcomes. If you have experience with SAP, mention it explicitly and discuss how you facilitated the implementation processes and engaged both technical and non-technical stakeholders.

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How do you ensure effective communication among diverse teams?

To ensure effective communication among diverse teams, establish clear communication channels and encourage an open dialogue where team members feel comfortable sharing ideas and concerns. Utilizing collaborative tools and scheduling regular catch-ups can facilitate ongoing communication and foster a sense of unity.

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How do you prioritize project tasks?

Prioritizing project tasks can be achieved through a combination of team input and project goals. Assess the impact and urgency of each task, and collaborate with your team to identify dependencies. This approach not only drives project success but also engages team members in the process.

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What project management tools are you familiar with?

When answering this question, list the project management tools you're familiar with, such as JIRA, Smartsheet, or Lucidchart. Highlight how these tools enhance your efficiency in tracking project milestones, managing deadlines, and facilitating team collaboration.

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How do you handle stakes and risks in projects?

Managing stakes and risks in projects involves anticipating potential issues and developing strategic mitigation plans. Discuss your experience conducting risk assessments during project planning and how you've successfully managed issues when they arise, always keeping communication transparent with stakeholders.

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What techniques do you use for stakeholder management?

Effective stakeholder management relies on building strong relationships and maintaining regular communication. Explain how you identify stakeholders, understand their priorities, and engage them throughout the project. Regular updates, involving them in decision-making processes, and addressing their concerns promptly is crucial.

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What is your leadership style as a Program Manager?

Your leadership style is key to your role as a Program Manager. Describe your approach, whether it’s collaborative, servant leadership, or results-oriented. Emphasize how you motivate your team, resolve conflicts, and encourage innovation within project constraints.

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How do you stay updated with industry trends relevant to program management?

Staying updated with industry trends is vital. Share your strategies for continual learning, such as attending workshops, webinars, and industry conferences. Mention any relevant publications or professional networks that you engage with to stay informed about best practices and new technologies.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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DATE POSTED
December 10, 2024

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