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Senior Test Analyst

Company Description

ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley and AccessHQ are now all part of NCS Australia.

About us:

We are NCS Australia! We have brought together Australia’s best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.

We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.

Job Description

As a Senior Test Analyst specializing in Microsoft Dynamics 365 (D365) or Salesforce, you will lead the design and execution of comprehensive test strategies to ensure CRM solutions meet business requirements and quality standards. You’ll drive end-to-end testing efforts across workflows, integrations, and customizations, while mentoring junior testers and collaborating closely with developers, business analysts, and stakeholders. Your proactive approach in identifying testing gaps, optimizing processes, and leveraging platform updates will play a key role in delivering high-performing and reliable CRM and ERP solutions.

Qualifications

  • ​​​​​​Hands-on experience in manual testing of web and mobile applications.
  • Proven experience testing CRM platforms such as Microsoft Dynamics 365 (D365) and/or Salesforce.
  • Proficient in creating and executing test plans, test cases, and test scripts based on business requirements and user stories.
  • Strong understanding of SDLC, STLC, and defect lifecycle management.
  • Solid experience in functional, regression, integration, system, and UAT testing.
  • Experience in API testing using Postman.
  • Familiarity with JIRA, TestRail, Confluence, or similar test and defect management tools.
  • Experience working in Agile/Scrum environments, with active participation in ceremonies and sprints.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Strong stakeholder management skills.
  • ISTQB Foundation Level certification.

Additional Information

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

 

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

 

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Test Analyst, NCS Australia

Are you ready to join an innovative team where your expertise can shine? At NCS Australia, we are looking for a passionate Senior Test Analyst to join us in beautiful Melbourne! In this role, you'll specialize in Microsoft Dynamics 365 (D365) and/or Salesforce, taking charge of the design and execution of robust testing strategies. It’s your chance to lead end-to-end testing efforts across workflows, integrations, and various customizations, ensuring our CRM solutions not only meet but exceed business requirements! You'll collaborate closely with developers, business analysts, and key stakeholders, while also mentoring our junior testers. We value your proactive approach in identifying testing gaps, optimizing processes, and utilizing platform updates, all of which are crucial for delivering reliable CRM and ERP solutions. Your hands-on experience in testing web and mobile applications, especially with CRM platforms like D365 or Salesforce, will be essential here. Strong skills in creating and executing test plans, along with your understanding of SDLC and STLC, will make a significant impact. Plus, with opportunities for career development, well-being initiatives, and a diverse workplace culture, NCS Australia is the perfect place to grow your testing career. Let’s advance technology, transform communities, and make the extraordinary happen together!

Frequently Asked Questions (FAQs) for Senior Test Analyst Role at NCS Australia
What are the key responsibilities of a Senior Test Analyst at NCS Australia?

As a Senior Test Analyst at NCS Australia, your key responsibilities include leading the design and execution of test strategies, performing end-to-end testing on workflows and integrations, mentoring junior testers, and closely collaborating with developers and business analysts to ensure that CRM solutions meet all business requirements while maintaining high quality standards.

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What qualifications are required for the Senior Test Analyst position at NCS Australia?

To be considered for the Senior Test Analyst role at NCS Australia, you should have hands-on experience in manual testing, especially of web and mobile applications, as well as proven experience testing CRM platforms like Microsoft Dynamics 365 (D365) or Salesforce. Familiarity with JIRA, TestRail, and an understanding of Agile methodologies is also important.

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What skills are sought after in a Senior Test Analyst at NCS Australia?

NCS Australia looks for a Senior Test Analyst with strong analytical skills, attention to detail, excellent communication skills, and a solid understanding of testing techniques such as functional, regression, and integration testing. Additionally, a requirement for ISTQB Foundation Level certification is essential for the role.

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How does NCS Australia support the career development of Senior Test Analysts?

At NCS Australia, we are dedicated to supporting your career development through various initiatives, including our Capability Fingerprint, industry training programs, special interest groups, and an AI-driven learning platform, ensuring that you have ample opportunities for professional growth.

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What is the work environment like for a Senior Test Analyst at NCS Australia?

The work environment at NCS Australia is collaborative and inclusive, with a strong commitment to valuing diversity. As a Senior Test Analyst, you'll be part of a supportive team that embraces technology to create impactful solutions while promoting initiatives focused on well-being and work-life balance.

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Common Interview Questions for Senior Test Analyst
Can you describe your experience with Microsoft Dynamics 365 or Salesforce testing?

When addressing this question, focus on specific projects where you've utilized either Microsoft Dynamics 365 or Salesforce. Discuss the testing strategies you employed and any particular challenges faced, along with how you addressed them. Highlight your familiarity with both platforms and how this experience can bring value to NCS Australia.

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How do you prioritize tasks when working on multiple testing projects?

In your response, explain your approach to time management and how you assess the complexity and deadlines of each project. Discuss using tools like JIRA or TestRail to track progress and communicate effectively with your team to ensure priorities align with business objectives at NCS Australia.

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What testing methodologies are you most comfortable with?

Detail your familiarity with various testing methodologies, such as Agile, Waterfall, and V-Model. Explain how you've applied these methodologies in your previous roles and which approach you've found most effective for testing CRM software at NCS Australia.

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Tell us about a challenging bug you found during testing and how you handled it.

Provide a clear example of a challenging bug, outlining how you identified it, the steps you took to troubleshoot, and the final resolution. Be sure to illustrate your analytical skills and attention to detail, showcasing how this experience may inform quality assurance efforts at NCS Australia.

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How familiar are you with automation testing tools?

Discuss any automation tools you have experience with, explaining how they integrate into your overall testing strategy. Highlight any automated testing projects you've been involved in and indicate your willingness and excitement to learn more about automation at NCS Australia.

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What role do you believe communication plays in successful testing?

Explain the importance of clear communication in testing, especially when collaborating with developers and stakeholders. Sharing how transparency can help resolve misunderstandings and foster a better testing environment will showcase your understanding of teamwork at NCS Australia.

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Describe your experience with API testing.

Share your experiences and tools you have used for API testing, such as Postman. Explain how you ensure API performance and accuracy through effective testing, and how this directly ties into the work you'd be doing at NCS Australia.

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How do you approach mentoring junior testers?

Articulate your philosophy on mentorship, emphasizing the benefits of knowledge sharing and professional growth. Provide examples of how you’ve successfully mentored others and how this aligns with the culture at NCS Australia of nurturing talent and providing opportunities for growth.

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How do you ensure your testing aligns with business requirements?

Discuss how you work closely with business analysts to understand requirements and leverage user stories to create test cases that reflect real-world utilization. Emphasize the importance of aligning testing closely with business objectives at NCS Australia for optimal outcomes.

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What steps do you take to remain current with trends in software testing?

Explain your strategies for professional development, including participating in industry workshops, engaging with online communities, and exploring newly released testing tools. Highlight that staying updated is integral to maintaining the quality of testing processes at NCS Australia.

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DATE POSTED
March 27, 2025

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