Web Communication Consultant - Western Balkans

As a Web Communication Consultant at Netcompany-Intrasoft, your primary responsibilities will include advising on and developing various digital communication products for the enlargement region, updating client websites, drafting engaging social media posts, collaborating with graphic designers and webmasters, and assisting in the organization of events and press trips.

To be a fit for the Web Communication Consultant position at Netcompany-Intrasoft, you need a university degree or equivalent professional experience, excellent writing skills to simplify complex policy language, and the capacity to create communication strategies for Western Balkans countries while being proficient with social media platforms and analytics tools.

Netcompany-Intrasoft provides its Web Communication Consultant with continuous learning opportunities, unlimited access to Udemy for Business, and a personalized development plan designed to foster targeted career growth, ensuring that you can expand your skills and excel in your role.

As a Web Communication Consultant at Netcompany-Intrasoft, you can expect a modern work environment that values diversity and inclusion. The company offers flexible hybrid working models, well-being activities, and a competitive compensation and benefits package designed to support a healthy work-life balance.

The team culture at Netcompany-Intrasoft is centered around respect, collaboration, and celebrating diversity. As a Web Communication Consultant, you'll work with a team of over 600 professionals, all committed to creating impactful digital services while supporting each other's growth and valuing individual contributions.

To ensure that your communication strategies resonate with the target audience, it's important to conduct thorough research to understand their needs and preferences. Utilizing feedback from social media, analyzing user engagement metrics, and tailoring messages to be culturally or contextually relevant can significantly enhance effectiveness.

When simplifying complex information for a broader audience, focus on identifying key points and using relatable language. For example, you might illustrate a complex policy with everyday examples or visuals. Tailoring your message for clarity ensures your audience grasp the essentials without feeling overwhelmed.

I utilize tools like Hootsuite for scheduling posts, Canva for graphic design, and Google Analytics to track performance. Using social media management platforms helps streamline campaigns while analytics tools provide insights to refine future strategies based on performance data.

Handling negative feedback requires a calm, professional approach. Acknowledge the comment publicly or privately, express appreciation for the feedback, and address concerns transparently. This demonstrates your commitment to open communication and encourages a positive dialogue.

My experience with organizing events includes planning logistics, defining clear objectives, and ensuring effective communication among team members. To ensure success, I focus on engaging target audiences through well-planned programs and using feedback for continuous improvement.

Success can be measured through various metrics such as engagement rates, audience reach, and feedback collected. By analyzing these metrics, I can determine what resonates with our audience and apply insights to future projects to enhance effectiveness.

My writing process involves brainstorming ideas based on current trends and audience interests, drafting engaging and concise content, and reviewing it for clarity and impact. I also incorporate visuals when possible to capture attention quickly.

I stay updated on digital communication trends by following industry leaders on social media, subscribing to newsletters, attending webinars, and joining professional groups. This continuous learning helps enhance my strategies and keeps my work relevant.

When communicating for a diverse audience, I ensure inclusivity by considering cultural differences in language and values. Tailoring messages, using clear and neutral language, and being mindful of varied perspectives helps create a more resonant communication strategy.

Teamwork is vital in my role as a Web Communication Consultant. Collaborating with graphic designers, webmasters, and event coordinators enriches the outcome of our projects, fosters creativity, and enables us to leverage diverse skills for comprehensive solutions.