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ISV Manager

Company Intro
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

 

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

 

Other recent awards include:

• Two-time winner (2024, 2023) National Top Workplaces

• Two-time winner (2024, 2023) Top Workplace innovation

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits

• 2024 Cultural Excellence

• 2024 Technology Industry

• 2023 Top Workplace Leadership

• 2023 Top Workplace Purpose & Values

• 2022 Top Workplace Employee Appreciation and Employee Well Being

 

 

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

 

 

Team Intro

At NetDocuments, our ISV (“Independent Software Vendor”) Partner team is a dedicated group of professionals committed to driving the success of our partners through innovative cloud solutions and strategic collaboration. We work closely with industry-leading companies to ensure they leverage our platform, app marketplace, and distribution channels to reach a growing base of successful customers. Our team thrives on building strong relationships, optimizing partner performance, and delivering exceptional value. Join us and be part of a dynamic team that is shaping the future of legal technology through partnership and innovation.

 

 

 

Your Opportunity For Impact

We provide ISV Partners with the leading cloud platform, app marketplace, and distribution channel to reach a growing base of successful customers. This role has worldwide revenue responsibility and requires a deep understanding of legal technology landscape, and how NetDocuments sells across all customer segments, industries, and geographies. Relationships managed in this role are with industry-leading companies that operate at a significant scale of existing revenue.

 

Your job will be to work with existing ISV partners and have them transition to a new version of the program and to help deliver on the NetDocuments strategy to drive the adoption of NetDocuments.

 

 

What Your Contributions Will Be

  • Hands-on ISV management experience, working to manage, evaluate and grow our ISV program
  • Build valuable relationship with new and existing ISV partners
  • Engage with C-level leaders to build, execute and report on ISV program initiatives
  • Strong business and technical aptitude for the legal technologies, APIs, and relevant external services
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Hands-on experience with Salesforce (CRM)
  • Excellent communication skills, both oral and written
  • Ability to effectively manage multiple projects/deadlines
  • Strong collaborative skills
  • Positive, self-motivated, able to work independently, and thrives in a fast-paced environment
  • Enthusiasm for learning new programs, platforms, and technologies

 

 

What You Will Bring to the Team

  • Working knowledge of cloud business models & how apps/services are brought to market.
  • 2+ years of partner management on SaaS solutions
  • Experience with legal technology platforms and solutions with a reasonable level of technical proficiency
  • Executive presence and ability to influence executive business leaders through business value propositions
  • Inclusive and collaborative – driving teamwork and cross-team alignment
  • Entrepreneurial mentality with the ability to create engaging campaigns that drive awareness and net new opportunities
  • Strong partner relationship management and solution development skills
  • Strong communication and presentation skills with a high degree of comfort
  • Challenger mentality leveraging internal and/or external resources, conflict resolution, and follow through
  • Bachelor's degree desired (Sales, Marketing, Business Operations) MBA preferred

 

 

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 9 paid holidays
  • Monthly contributions for wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

 

Compensation Transparency

The compensation range for this position is: $125,00 - $150,000

 

The posted cash compensation for this position includes base salary. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

 

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

 

 

#LI-HYBRID
#LI-REMOTE

 

NetDocuments Glassdoor Company Review
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CEO of NetDocuments
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Josh Baxter
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Average salary estimate

$137500 / YEARLY (est.)
min
max
$125000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About ISV Manager, NetDocuments

Are you ready to take your career to the next level with an innovative leader in the legal technology space? Join us at NetDocuments as an ISV Manager! We pride ourselves on being the world’s #1 trusted cloud-based content management and productivity platform, committed to empowering legal professionals. In this dynamic role, you'll be at the forefront of our ISV Partner team, driving success through strategic collaboration and innovative cloud solutions. Your mission will involve managing and cultivating relationships with industry-leading companies, ensuring they maximize the use of our platform and app marketplace. Engage with C-level leaders, evaluate and expand our ISV program, and play a key part in transitioning existing partners onto new platforms. You bring the passion for growing partnerships and a deep understanding of the legal technology landscape, while we provide the supportive environment that encourages creative ideas. With a flexible, hybrid work model at NetDocuments, you’ll be empowered to work from where you feel most inspired. If you thrive in a fast-paced environment and enjoy the challenge of managing multifaceted projects, then our ISV Manager role is for you. Plus, enjoy a range of benefits including comprehensive healthcare, generous PTO, and access to professional development resources. Don’t miss this chance to shine in a collaborative, innovative culture!

Frequently Asked Questions (FAQs) for ISV Manager Role at NetDocuments
What does an ISV Manager at NetDocuments do?

As an ISV Manager at NetDocuments, you'll be responsible for managing and growing relationships with our Independent Software Vendor partners. This involves driving success through innovative solutions and strategic collaboration, working closely with partners to ensure they leverage our platform effectively.

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What qualifications are needed for the ISV Manager position at NetDocuments?

To be considered for the ISV Manager role at NetDocuments, you typically need at least 2 years of experience in partner management with a solid understanding of SaaS solutions. Experience in legal technology is a plus, along with excellent communication abilities and project management skills.

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How can I apply for the ISV Manager position at NetDocuments?

You can apply for the ISV Manager position at NetDocuments by visiting our careers page or contacting our recruiting team directly. Make sure to showcase your relevant experience and enthusiasm for driving partnership success in your application.

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What type of work environment does NetDocuments offer for ISV Managers?

NetDocuments offers a hybrid, remote-friendly work environment for ISV Managers. This means you can work from home when needed while enjoying collaboration with your team both virtually and in-person to foster creativity and innovation.

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What benefits do ISV Managers receive at NetDocuments?

ISV Managers at NetDocuments receive an array of benefits including 90% covered healthcare premiums, a 401K match, flexible PTO, and wellness contributions. Additionally, you'll have access to LinkedIn Learning for continuous personal and professional development.

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What makes NetDocuments a top workplace for ISV Managers?

NetDocuments has been recognized as a top workplace multiple times due to our commitment to employee satisfaction and growth. We foster an inclusive culture that values creativity and teamwork, supporting ISV Managers in their efforts to build successful partnerships.

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What skills are essential for an ISV Manager at NetDocuments?

Key skills for an ISV Manager at NetDocuments include strong business acumen, technical aptitude in legal technologies, excellent relationship management capabilities, and the ability to influence executive leaders. Being self-motivated and adaptable is also crucial.

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Common Interview Questions for ISV Manager
Can you describe your experience with partner management in a SaaS environment?

When answering this question, highlight your relevant experience focusing on specific partnerships you've managed, the impact of those relationships on the business, and what strategies you implemented to drive success.

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How do you approach building relationships with C-level executives?

In your response, emphasize the importance of understanding their business needs, demonstrating value through clear communication and tailored solutions, and sharing insights that align with their goals.

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What strategies do you use to transition existing partners to new software versions?

Discuss strategies such as providing comprehensive training, maintaining open channels of communication, soliciting feedback, and showcasing the benefits of the new version to facilitate a smooth transition.

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How do you evaluate the success of an ISV partnership?

Explain that success can be evaluated through specific metrics such as revenue growth, partner engagement levels, and customer satisfaction. Mention how you would collect data and feedback to continuously improve the partnership.

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Describe a challenging situation you faced in partner management and how you resolved it.

Provide a specific example that highlights your problem-solving skills, your ability to communicate effectively under pressure, and the positive outcome that resulted from your actions.

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What is your understanding of the legal technology landscape?

Demonstrate your knowledge of current trends, challenges, and innovations within the legal technology field. Sharing how these factors influence ISV partnerships can show your depth of understanding.

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How do you plan and prioritize multiple projects as an ISV Manager?

Discuss your project management skills, tools you use for organization (like Trello or Asana), and how you establish priorities based on deadlines, impact, and stakeholder feedback.

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What role does communication play in your work as an ISV Manager?

Emphasize the importance of clear and consistent communication in building trust, engaging with partners, resolving issues quickly, and ensuring all stakeholders are informed about project statuses and goals.

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How do you keep yourself updated on industry changes and technologies?

Share your methods for staying informed, such as following industry publications, attending webinars or conferences, participating in online communities, and connecting with thought leaders in the legal tech field.

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What do you think it takes to succeed as an ISV Manager at NetDocuments?

Conclude by articulating that success requires a blend of relationship-building skills, technical understanding, adaptability, a strategic mindset, and a commitment to continuous learning and collaboration.

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Founded in 1999, with more than 3,050 enterprise customers worldwide, NetDocuments is dedicated to helping individuals, teams, and firms Work Inspired. With NetDocuments, millions of scattered documents become one source of unified insights. Cont...

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November 26, 2024

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