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New Hire Onboarding Specialist (Boston)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

About the team

As Klaviyo doubles down on its commitment to "Always be learning," the Base Camp team (part of the broader Learning & Talent Development team) is there to create the new hire experience of a lifetime! Base Camp serves as the starting point for individuals embarking on their journey at Klaviyo and we have the privilege of ensuring their experience is top-notch. We're expanding our team and looking for a hyper-organized, enthusiastic individual to help drive meaningful impact. Let's shape the future together!

About the role

Join our team as a New Hire Onboarding Specialist and help create an extraordinary hybrid onboarding experience. You'll facilitate new hire sessions and build remarkable learner centric sessions. You will create a welcoming environment for new hires while also ensuring they have the tools and resources necessary to succeed in their individual roles.

Did someone say "build?" Yes! You'll partner to build content from the ground up and help us move towards a new way of learning at Klaviyo. Collaboration with in-office teams, recruiters, and hiring managers will be key as you help drive onboarding efforts. If you thrive in a dynamic environment and are passionate about creating a positive onboarding experience, this is the role for you!

How'll you'll have an impact

The best part about the Base Camp team? We have the privilege of interacting with every single person joining the organization. You'll build relationships, welcome diverse perspectives, and contribute to the growth and development of the entire Klaviyo community. We're at the forefront of onboarding, ensuring everyone is ready for success in our organization. Join us and be part of fostering belonging, collaboration, and curiosity at Klaviyo. Our goal is to design a comprehensive onboarding program that meets the development needs of employees worldwide. You'll play a key role in implementing innovative onboarding initiatives for our diverse and curious workforce.

What we're looking for

  • 2-3 years of experience in the learning and development field
  • You have built workshops/sessions and/or learning programs from the ground up.
  • You're a positive and upbeat individual who can facilitate thoughtful and captivating sessions.
  • You are a trusted partner for stakeholders—able to counsel, consult, and recommend appropriate learning interventions to meet the needs of the business.
  • You have a keen eye for detail and a knack for getting things done efficiently.
  • A natural team player who fosters strong and collaborative relationships with teammates
  • A master of time management, you enjoy juggling multiple objectives and projects; you possess an unwavering determination to follow up and ensure tasks are completed on-time.
  • As a thoughtful and effective communicator, you are able to convey ideas with clarity.
  • You embrace flexibility and adapt quickly to changing circumstances.

Nice to have

  • Experience in a hybrid work environment
  • A passion for making processes more efficient (We geek out over that!)
  • The ability to laugh at least three times a day. We work hard, but have fun doing it!


#Hybrid #CR1 #Boston

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. Additional information regarding benefits can be found at klaviyorewards.com.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

You can find our Job Applicant Privacy Notice here.

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CEO of Klaviyo
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Andrew Bialecki
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Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

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CULTURE VALUES
Inclusive & Diverse
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Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
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DATE POSTED
July 23, 2023

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Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony