Job details

Front Desk Receptionist (Bilingual)

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.Why Work at NYPCC:• We Pay Down Your Student Loans!• Productivity Bonus• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%• Paid Time Off and Company Paid Holidays• Annual Rate Increases• 403B Retirement Plan• Professional Development through NYPCC Academy• Amazing Workplace CultureResponsibilities:• General office responsibilities (answer phones/take messages, scan, fax and copy, etc.)• Schedule appointments• Greet/direct clients and visitors upon arrival• Check clients in and out on electronic health record system• File documents in patient charts• Coordinate drop-offs and pickups of transportation services• Provide support to the clinical team and chart maintenance• Maintain confidentiality and comply with HIPPA regulations• Perform other related duties as assigned by the Office Manager and Program AdministratorQualifications:• Must be Bilingual in English and Spanish• High School Diploma or equivalent is required• 1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required• Must be proficient in MS Office (Outlook, Word, and Excel)• Must have the ability to learn new software• Possesses the personality and demeanor to work with difficult clients• Must be detail-oriented and have the ability to multi-task• Must be a team player• Thrives under pressure in an outpatient client environment• 1 form of picture ID (non-expired)• Unexpired passport: OR• Driver’s License AND Social Security Card; OR• State ID Card AND Social Security CardAdditional Information• The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC• Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism• Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and proceduresNYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.NYPCC is an Equal Opportunity EmployerCompensation commensurate with experience and qualifications.Job Type: Full-timePay: $19.00 - $23.00 per hourExpected hours: 40 per weekBenefits:• Dental insurance• Employee assistance program• Employee discount• Flexible spending account• Health insurance• Paid time off• Retirement plan• Vision insuranceSchedule:• 8 hour shift• Weekends as neededLanguage:• Spanish (Required)Ability to Relocate:• Brooklyn, NY 11207: Relocate before starting work (Required)Work Location: In person

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$43680 / YEARLY (est.)

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$39440K

$47920K

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What You Should Know About Front Desk Receptionist (Bilingual), New York Psychotherapy and Counseling Center

Join our dynamic team at New York Psychotherapy and Counseling Center (NYPCC) as a Front Desk Receptionist (Bilingual)! Celebrating over 50 years of excellence in mental health and wellness, we are proud to support our community by assisting individuals and families battling emotional and behavioral challenges. As a Front Desk Receptionist, you will be the friendly face welcoming clients to our bustling office. Your responsibilities include managing phone calls, scheduling appointments, checking clients in and out on our electronic health record system, and maintaining a smooth flow within our team. If you’re proficient in English and Spanish and have 1-2 years of experience in a fast-paced, medical, or community mental health setting, you fit right in here at NYPCC! We offer competitive compensation, including a unique student loan repayment benefit, comprehensive health insurance fully covered by the company, and annual pay increases. We foster professional development through the NYPCC Academy, ensuring that you continue growing in your role. Expect to thrive in a supportive workplace culture where we prioritize not only our clients' needs but also our employees' well-being. With the opportunity to contribute greatly to our mission while enjoying a generous benefits package, the Front Desk Receptionist position at NYPCC could be your next great career move!

Frequently Asked Questions (FAQs) for Front Desk Receptionist (Bilingual) Role at New York Psychotherapy and Counseling Center

What are the responsibilities of a Front Desk Receptionist at NYPCC?

As a Front Desk Receptionist at New York Psychotherapy and Counseling Center, your main responsibilities will include greeting clients, answering phones, scheduling appointments, managing client check-ins, and ensuring the efficient operation of the office. You'll also play a vital role in supporting our clinical team and maintaining confidentiality in compliance with HIPAA regulations.