Business Analyst

As a Business Analyst at New10, your responsibilities include defining business problems, gathering and analyzing requirements from stakeholders, translating these into user stories, collaborating with product and tech teams to optimize features, and performing deep analyses on product usage. Your role will ensure that the solutions we develop align closely with our clients' needs and support the growth of our products.

To be considered for the Business Analyst position at New10, candidates should have multiple years of experience in an agile environment, preferably within a financial organization. Essential skills include strong analytical abilities, effective stakeholder management, and an understanding of credit risk, fintech, or platforms like Salesforce. A lean startup mindset and excellent verbal and written communication skills are also crucial.

New10 provides a collaborative and supportive environment, emphasizing long-term growth and continuous learning for its Business Analysts. With a development budget of €1.000 annually, numerous training opportunities, and a culture that encourages innovation and creativity, you'll have ample resources to enhance your skills and advance your career.

The work environment at New10 is open, inclusive, and collaborative, making it a fantastic place for Business Analysts to thrive. Employees enjoy a hybrid work model, engaging in both remote work and dynamic in-office events. The diverse culture and spirit of entrepreneurship empower everyone at New10 to share ideas and build a strong team.

The hiring process at New10 for the Business Analyst position is streamlined to ensure a great fit for both the candidate and the company. It typically involves an introductory call with the hiring manager, followed by two interviews focusing on your experience and cultural alignment with New10. A case study and presentation are also part of the process, leading to a final job offer and a robust onboarding experience.

When discussing your experience with agile project management, be sure to highlight specific methodologies you've used and how they impacted project outcomes. Discuss your role in facilitating agile ceremonies, collaboration with cross-functional teams, and how you adapted requirements in response to feedback, ultimately showcasing your ability to drive projects forward in a flexible environment.

To answer this question effectively, outline your process for gathering stakeholder input and how you identify key business objectives. Emphasize your analytical skills in assessing impact versus effort and your ability to optimize product features based on that analysis while maintaining clear communication with all stakeholders throughout the prioritization process.

Use the STAR method (Situation, Task, Action, Result) to structure your answer, focusing on a specific challenge you faced. Highlight the actions you took to resolve the issue, the collaborative approach with your team, and the successful outcome. This demonstrates not only your problem-solving skills but also your ability to work effectively with others.

In your response, mention specific practices such as utilizing templates, gathering feedback from team members, and ensuring alignment with stakeholders at various stages. Highlight the importance of clarity in your documents to facilitate a shared understanding among technical and non-technical stakeholders.

Discuss the analytics tools you're familiar with, such as SQL, Excel, or specialized software like Tableau or Power BI. Elaborate on how these tools help you gather insights, track product usage, and inform decision-making, thus directly contributing to your effectiveness as a Business Analyst at New10.

Provide a specific example where you analyzed quantitative data and its impact on a project or initiative. Discuss the metrics you tracked, insights derived from the data, and how you effectively communicated these findings to influence stakeholders' decisions, showcasing your analytical and persuasive skills.

Illustrate your conflict resolution skills by sharing a strategy where you actively listened to each stakeholder's concerns, clarified their positions, and found common ground. Emphasize your ability to facilitate discussions, focus on shared goals, and demonstrate effective negotiation skills to achieve a balanced solution.

Share your understanding of credit risk and any relevant experience in the fintech industry. Highlight specific projects where your knowledge applied, demonstrating how you’ve utilized this understanding to develop solutions that aligned with business needs while focusing on risk considerations during product enhancements.

Answer by discussing your collaborative sessions with UX specialists that focus on customer experience and usability testing. Mention how you share user stories and insights gleaned from user feedback to help inform design decisions, ultimately leading to improved product offerings at New10.

Discuss your proactive approach to continuous improvement, such as initiating regular feedback sessions, encouraging open communication regarding process inefficiencies, and recommending innovative solutions. This shows your commitment to fostering an environment where team members feel valued and motivated to enhance performance.