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Sales Development Representative

At NewRich Network, we strive to provide a supportive, collaborative environment where people are empowered to do the best work of their careers.

Our team members enjoy solving complex problems, big sky thinking, and obsess over getting the details right. We love what we do and are proud of our work to secure clouds and container environments for thousands of users worldwide.

We are seeking an all-star Sales Development Rep (SDR) Manager to lead a team of SDRs who deliver highly qualified meetings to the sales team. The Manager, SDR will be responsible for continuous training and ensuring the growth and success of the SDRs. This role collaborates closely with sales and marketing groups to maximize pipeline creation. The candidate must be a strong coach & leader, extremely well organized and continuously improve the SDR program as a whole. This is a great opportunity to support a fast-growing company where your output has a direct impact on the company’s growth

As we are a startup, we are currently seeking a dynamic and agile individual who will assist us in kicking off this side of the business the right way. You will be responsible for building out our sales team - as well as closing deals with prospective customers - for the first 3 months.

The Role

  • Train and manage the SDR team on how to prospect, qualify leads, and exceed goals

  • Recruit the top talent in the world to join your team

  • Prioritize 1:1's and coaching to develop your teams’ talent to grow into new opportunities at Lacework

  • Track follow up on daily MQLs, contact us form submissions, live chat inquiries and other inbound sales-ready leads in adherence with “speed to lead” SLA

  • Partner with regional sales directors and field marketing to execute cross-functional demand generation in key accounts for our field sales team

  • Help balance the lead flow among the SDR team and drive target account outreach

  • Identify methods to optimize Salesforce, Five9, Dialpad, and other selling tools to improve SDR productivity

  • Be metrics driven. Continually optimize SDR processes as well as messaging, cadences, and campaigns for optimal results

  • Develop career progression and development path for SDRs, working closely with cross-functional leadership team

  • Partner with HR to develop SDR comp plans that are aligned to industry best practices and are fair and equitable to all parties

  • Work with marketing and sales leadership to optimize pipeline and revenue creation

Qualifications

  • 3+ years selling in a consultative selling environment
  • 3+ years of experience managing an SDR team
  • Expertise in prospecting and sales best practices
  • Proven ability to spot talent, hire and grow SDRs to be Sales rock-stars
  • Quick ability to master selling tools (Salesforce, Outreach, Dialpad)
  • A natural leader - Be a great coach and have solid people skills to foster a strong team
  • You are approachable, a natural problem solver, and have grit
  • This is a base + commission role.
  • There is (currently) no cap on the amount of commissions you can earn on a deal.
  • All of the leads are generated by our company - no cold prospecting required.
  • Full list of benefits can be found here -- https://newrich.com/careers
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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Sales Development Representative, NewRich Network

At NewRich Network, we're on the lookout for a spark of dynamism to fill the role of Sales Development Representative (SDR) Manager. In this exciting position, you'll not only lead a passionate team of SDRs but also take the reins on building our sales foundation from the ground up. Picture yourself in a collaborative atmosphere where you're empowered to solve complex problems, all while nurturing and coaching your SDR team to achieve greatness. Your expertise in prospecting and consultative selling will help guide them in exceeding their goals and securing a steady pipeline of highly qualified meetings for our sales crew. You'll partner closely with the sales and marketing departments, ensuring a seamless synergy that drives demand generation. If you're a natural leader with a knack for spotting talent and building a supportive, growth-oriented culture, this role is for you. Say goodbye to cold calling, as all leads are generated by the company! With a competitive compensation structure and uncapped commissions, your hard work will directly contribute to our exciting growth trajectory. Join us to not only make an impact at NewRich Network but also to support our mission of securing cloud and container environments for customers across the globe. Get ready to embark on a fulfilling career adventure in a startup environment that values innovation, collaboration, and results!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at NewRich Network
What are the primary responsibilities of a Sales Development Representative Manager at NewRich Network?

As the Sales Development Representative Manager at NewRich Network, your primary responsibilities include training and managing the SDR team to successfully prospect, qualify leads, and achieve set goals. You'll also focus on recruiting top talent, collaborating with regional sales directors, and optimizing SDR processes to ensure effectiveness in pipeline creation. Building strong relationships with marketing and sales leadership is essential to maximize revenue generation.

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What qualifications do I need to become a Sales Development Representative Manager at NewRich Network?

To be considered for the Sales Development Representative Manager position at NewRich Network, you should have at least 3 years of experience in a consultative selling environment and 3 years of managing an SDR team. Strong expertise in prospecting, a proven ability to develop sales talent, and a thorough understanding of selling tools such as Salesforce are also key components of the role.

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How does NewRich Network support the professional growth of its Sales Development Representatives?

At NewRich Network, professional growth is a priority for the Sales Development Representatives. The SDR Manager will focus on continuous coaching, personalized 1:1's, and developing structured career progression paths that allow SDRs to grow into new opportunities within the company. You'll play a pivotal role in fostering a supportive culture to help team members thrive.

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Is there a commission structure for the Sales Development Representative Manager role at NewRich Network?

Yes, the Sales Development Representative Manager position at NewRich Network includes a competitive base salary along with a commission structure that currently has no cap on earnings per deal. This means the more successful you and your team are in generating qualified leads, the higher your potential income!

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What sales tools will I be using as a Sales Development Representative Manager at NewRich Network?

In the role of Sales Development Representative Manager, you will utilize tools such as Salesforce, Five9, and Dialpad to enhance SDR productivity and effectiveness. You'll actively identify methods to optimize these tools, ensuring that your team can achieve optimal results in prospecting and lead generation.

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Common Interview Questions for Sales Development Representative
How do you approach coaching your Sales Development Representatives?

Effective coaching starts with understanding each team member's strengths and areas for improvement. I focus on holding regular 1:1 sessions to discuss progress, provide constructive feedback, and tailor my coaching techniques to individual needs. Supporting their goals while creating a safe environment for growth is key.

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What strategies would you implement to ensure your SDR team meets their targets?

I believe in setting clear, achievable targets and creating a data-driven environment that emphasizes accountability. By tracking key performance indicators, segmented outreach strategies, and frequent team reviews, I can dynamically adjust our approach as needed to maintain momentum and meet or exceed our targets.

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How do you recruit top talent for your SDR team?

Recruiting top talent involves using a multi-faceted strategy—leveraging industry networks for referrals, utilizing social media for outreach, and implementing a thorough interview process that assesses not only skills but also cultural fit and potential for growth within NewRich Network.

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Can you describe a time when you successfully turned around an underperforming team?

Absolutely! In a previous role, I identified communication gaps as a major issue affecting performance. I implemented weekly team meetings focusing on best practices, role-playing scenarios, and open feedback sessions to boost morale and clarify expectations. This revitalized the team's performance and enthusiasm dramatically.

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How do you ensure continual process improvement in your SDR operations?

Through regular performance reviews, gathering feedback from SDRs, and staying updated on industry best practices, I identify areas for improvement. Experimenting with new outreach cadences and messaging helps keep our strategies fresh and aligned with market trends.

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What role does collaboration between sales and marketing play in your strategy?

Collaboration between sales and marketing is crucial. It allows for a cohesive approach to lead generation, ensuring that the messaging aligns across channels. I advocate regular meetings to share insights and update one another on what's working and to refine our targeting strategies.

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How do you handle conflicting priorities within the team?

Handling conflicting priorities requires transparent communication and resource monitoring. I advocate an open-door policy where team members can discuss their workload. We can collaboratively prioritize tasks, ensuring that critical deadlines are met while maintaining high morale.

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What metrics do you focus on to evaluate the success of your SDR team?

Key metrics include conversion rates from leads to qualified meetings, the speed to lead, follow-up rates, and overall revenue generated through SDR efforts. Analyzing these metrics provides insight into team effectiveness and guides informed decisions for improvement.

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How do you foster a motivating environment for your SDR team?

I foster a motivating environment by recognizing individual and team accomplishments, providing opportunities for professional development, and encouraging a culture of teamwork. Celebrating wins, no matter how small, creates a positive atmosphere that drives continued success.

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What is your approach to setting and communicating sales goals?

Setting sales goals involves consultation with the team to establish realistic, achievable targets while pushing for growth. I communicate these goals clearly and ensure everyone understands their individual contributions, creating engagement and accountability within the team.

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DATE POSTED
April 2, 2025

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