Servicio al Cliente Bilingüe sin experiencia previa
¿Te apasiona construir relaciones sólidas con los clientes y contribuir a investigaciones innovadoras?
Como Ejecutivo de Especialista de Atención a Clientes en Nielsen, desempeñarás un papel vital en la configuración del futuro de la medición de medios. Serás la cara de Nielsen, interactuando y apoyando a nuestras valiosas familias del panel. Esta es una emocionante oportunidad para unirte a un líder global y generar un impacto real.
- Esta posición se centra en construir y mantener relaciones con las familias del panel de Nielsen, realizar entrevistas telefónicas, guiarlas a través de la configuración del equipo y la resolución de problemas, garantizar la integridad de los datos y superar los objetivos de rendimiento relacionados con la calidad de la muestra y la satisfacción del cliente.
- Ofrecemos un salario base mensual de $15,000 pesos mexicanos brutos
- 9% Vales de despensa
- 13% Fondo de ahorro
- Cobertura de Gastos Médicos Mayores (cónyuge e hijos menores de 25 años)
- Seguro de vida
- 50% Prima vacacional
- 30 días de aguinaldo
- Horarios flexibles (Trabajohíbrido): ¡Elige el horario que mejor se adapte a tu vida! Ofrecemos una variedad de opciones de turnos para satisfacer diversas necesidades, todo mientras trabajas desde nuestra moderna oficina.
- Es imprescindible tener fluidez tanto en inglés como en español (escrito y verbal).
- Excelentes habilidades de comunicación, negociación y servicio al cliente.
- Diploma de escuela preparatoria o experiencia laboral equivalente.
#LI-SM1
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