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Servicio al Cliente Bilingüe sin experiencia previa

¿Te apasiona construir relaciones sólidas con los clientes y contribuir a investigaciones innovadoras?


Como Ejecutivo de Especialista de Atención a Clientes en Nielsen, desempeñarás un papel vital en la configuración del futuro de la medición de medios. Serás la cara de Nielsen, interactuando y apoyando a nuestras valiosas familias del panel. Esta es una emocionante oportunidad para unirte a un líder global y generar un impacto real.


Responsabilidades del puesto:
  • Esta posición se centra en construir y mantener relaciones con las familias del panel de Nielsen, realizar entrevistas telefónicas, guiarlas a través de la configuración del equipo y la resolución de problemas, garantizar la integridad de los datos y superar los objetivos de rendimiento relacionados con la calidad de la muestra y la satisfacción del cliente.


Lo que ofrecemos:
  • Ofrecemos un salario base mensual de $15,000 pesos mexicanos brutos
  • 9% Vales de despensa
  • 13% Fondo de ahorro
  • Cobertura de Gastos Médicos Mayores (cónyuge e hijos menores de 25 años)
  • Seguro de vida
  • 50% Prima vacacional
  • 30 días de aguinaldo
  • Horarios flexibles (Trabajohíbrido): ¡Elige el horario que mejor se adapte a tu vida! Ofrecemos una variedad de opciones de turnos para satisfacer diversas necesidades, todo mientras trabajas desde nuestra moderna oficina. 


Lo que aportarás:
  • Es imprescindible tener fluidez tanto en inglés como en español (escrito y verbal).
  • Excelentes habilidades de comunicación, negociación y servicio al cliente.
  • Diploma de escuela preparatoria o experiencia laboral equivalente.


#LI-SM1

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CEO of Nielsen
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David Kenny
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Average salary estimate

$13500 / YEARLY (est.)
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$9000K
$18000K

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Full-time, hybrid
DATE POSTED
March 31, 2025

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