Steward - job 1 of 2

As a Steward at Raffles Boston, your main responsibilities include ensuring all dishes, cutlery, and kitchen equipment are clean, operating industrial cleaning machinery, and maintaining a sanitary environment in dishwashing areas. You will also participate in general cleaning tasks like mopping, sweeping, and polishing, thus playing a pivotal role in our commitment to excellence and safety.

To apply for the Steward position at Raffles Boston, you don’t need any formal education or prior experience; however, excellent organizational skills and the ability to work well in a team are essential. Previous cleaning experience is a plus but not mandatory, making this position accessible for various applicants.

As a Steward at Raffles Boston, you'll enjoy a range of benefits, including an employee benefit card that offers discounted rates at Accor hotels worldwide for you and your family. Additionally, we provide excellent medical, dental, and vision insurance, a 401(k) plan, and personalized development opportunities within Accor's expansive brand portfolio.

A Steward at Raffles Boston plays a vital role in fostering teamwork and collaboration by working cohesively with fellow colleagues in maintaining cleanliness and safety within the kitchen environment. If you're someone who thrives in a cooperative setting and values strong team dynamics, this position is a perfect fit for you.

Absolutely! Starting as a Steward at Raffles Boston opens up numerous pathways for growth and development within the company. We encourage personal development and offer opportunities across Accor's extensive brand portfolio, allowing you to expand your skills and advance your career.

Your answer should reflect your enthusiasm for contributing to a prestigious hotel known for its cultural appreciation and commitment to excellence. Emphasize your desire to be part of a team that values cleanliness and safety, and how that aligns with your personal values.

Discuss your ability to stay organized and focused during peak times. Highlight any previous experience where you managed tasks efficiently while maintaining high standards. Consider providing an example where you demonstrated calmness under pressure.

Share a specific example where you collaborated with others to achieve a common goal. Describe your role in the teamwork dynamic and highlight any challenges you overcame together to enhance team efficiency.

Discuss your awareness of health and safety regulations in a kitchen setting. Provide examples of practices you prioritize, such as proper cleaning methods, using the right equipment safely, and immediately reporting any hazards.

Explain your approach to time management and task prioritization. Emphasize your ability to assess urgency and importance and your strategies for keeping track of multiple responsibilities in a fast-paced environment.

Outline important qualities such as attention to detail, strong organizational skills, the ability to work well in teams, and a commitment to maintaining cleanliness and safety. Mention how these qualities align with the Steward role at Raffles Boston.

Describe how you prioritize open communication and conflict resolution in such situations. Explain your approach to listening to the colleague's perspective and working collaboratively to reach a positive outcome.

Share strategies you employ to stay engaged, such as setting personal goals, varying your tasks where possible, or mentally reminding yourself of the bigger picture and the importance of maintaining a clean environment.

Emphasize your commitment to teamwork and positive interactions. You could speak about your willingness to help others, show appreciation for team efforts, and offer encouragement during busy shifts, contributing to an uplifting atmosphere.

Speak about Raffles Boston's emphasis on cultural appreciation and excellence. Mention your excitement for being part of a team committed to high standards and contributing to guests' memorable experiences through meticulous attention to detail.