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Delivery Manager

Overview

We are looking for an experienced Delivery Manager to join our growing Vilnius team. In this role, you will be leading a collaborative and dynamic software delivery process for a team of 10-20 high skilled IT specialists locally with close co-operation with our teams in Estonia, Germany, Finland, or the US.  

You are expected to take full ownership over the team including mentoring and coaching, training planning, hiring of employees, finances tracking, communicating with all stakeholders, using agile project management methodology. 

You will also become a part of the Lithuanian leadership team. We expect you to contribute to decision-making and shaping the local organization. 

Responsibilities

You will be responsible for: 

Software delivery process management 

  • Refining software delivery process, monitoring its efficiency  
  • Accountable for delivery scope, schedule and cost 
  • Contributing to the project planning, resourcing, budgeting, and financial management 
  • Resolving team and project issues 

Performance management 

  • Monitoring team performance and making sure that team capacity and velocity is sufficient to meet project schedule and scope 
  • KPI management 
  • Accountable for team performance  

Communication and reporting 

  • Communicating on technical, business, and management topics with project stakeholders (PMs, Team Leads, POs)  

Leading people  

  • Building and organizing teams, hiring and firing authority in delivery teams 
  • Scaling the teams to meet workload and efficiency requirements. 
  • Providing coaching, mentoring, and professional development opportunities for team members  
  • Responsible for the well-being of the teams 

Representing Delivery center 

  • Participating in the sales process 
  • Participating in activities that are aimed at growing and improving the delivery center

Qualifications

You will fit right if you have:  

  •  BS/MS, preferably in Computer Science, Computer Information Systems, Computer Systems Management
  • 2 years of proven leadership experience (Team Lead/PM/DM experience in the technical community)
  • Experience in running a distributed team of 10 or more people in an international environment
  • Good communication skills - able to make technical talk understandable and provide practical advice to all stakeholders
  • Experience in team HR processes - resource review & planning, training planning, hiring
  • A great deal of understanding of software delivery life-cycle & modern delivery approaches
  • Experience with project financial & budget management (P&L, planning, forecasting, deviation analysis, etc.) 

Why Nortal? 

  • We hire people not only for their skills but also for cultural fit. We value teamwork, openness & honesty, constant improvement, and meaningful impact. Besides our professionalism we like to spice things up with good humor!
  • We care about your growth & development. Our team prioritizes constant improvement and organizes workshops for knowledge sharing. We have 1 day per month for self-learning, external and internal trainings, mentorship program and strong 1:1 culture.
  • We prioritize your health & well-being by providing flexible package for health insurance and sport initiatives. 
  • We support your work-life balance and provide flexible working hours, work from home & remote work options. 

Salary range (bruto) 4000 - 6000 EUR.  

 

We like to say that Nortal is a right-sized company – big enough to undertake and impact influential projects yet small enough to care. At Nortal, your voice is heard, and everyone’s input matters. You solve critical problems for interesting customers from different domains. You work with experienced colleagues in a warm environment. You can execute your ideas in a reasonable time frame. And what you do and learn here is universally relevant and valuable. Last but not least, Nortal is an agile company with low hierarchy – meaning heavy on common sense, light on rules, and substance is more important than titles!  

  

Sounds like your next challenge to tackle? Don’t hesitate to apply, let’s (video)meet & greet!   

#LI-Hybrid

Average salary estimate

$60000 / YEARLY (est.)
min
max
$48000K
$72000K

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What You Should Know About Delivery Manager, Nortal

Are you ready to take the next step in your career? As a Delivery Manager at Nortal, you’ll be at the helm of our Vilnius team, guiding a talented group of 10-20 IT specialists as they navigate the exciting world of software delivery. Your role will not only involve managing the delivery process but also ensuring our collaboration with teams across Estonia, Germany, Finland, and the US is seamless. You’ll be responsible for mentoring and coaching your team, contributing to strategic planning, and managing finances while using agile methodologies to foster an efficient work environment. At Nortal, we believe in an inclusive culture where your voice is valued and decision-making is shared. This means you'll have a direct impact on shaping our local organization. With a focus on performance management, KPI overseeing, and communication with stakeholders, your role will be dynamic and fulfilling. We expect you to foster an atmosphere of growth, making it your mission to ensure your team’s well-being while delivering successful project outcomes. Join us if you're eager to take ownership, lead a distributed team, and want a workplace where laughter and learning are part of our daily grind. With us, you won't just find a job; you'll find a community driven towards constant improvement and meaningful impact. If you're excited about leading teams and transforming ideas into reality, we’re excited to meet you!

Frequently Asked Questions (FAQs) for Delivery Manager Role at Nortal
What are the key responsibilities of a Delivery Manager at Nortal?

As a Delivery Manager at Nortal, you will manage the software delivery process, monitor its efficiency, and be accountable for the delivery scope, schedule, and cost. Participating in project planning and financial management is crucial. You'll also communicate with various stakeholders and ensure your team's performance meets project needs.

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What qualifications do I need to succeed as a Delivery Manager at Nortal?

To fit in as a Delivery Manager at Nortal, you should have a BS/MS in relevant fields, at least 2 years of leadership experience, and a strong understanding of the software delivery life-cycle. Experience in HR processes and project financial management is also beneficial.

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How does Nortal support the growth of a Delivery Manager?

Nortal prioritizes your professional development through a variety of initiatives, including workshops, mentorship programs, and dedicated self-learning days. We believe in constant improvement and provide the resources you need to grow your skills as a Delivery Manager.

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What is the company culture like at Nortal for Delivery Managers?

Nortal's culture emphasizes teamwork, openness, and humor. As a Delivery Manager, you’ll be part of a supportive environment that values each person's input and encourages collaboration across teams in a flexible, agile setting.

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What are the salary expectations for a Delivery Manager at Nortal?

The salary range for a Delivery Manager at Nortal is between 4000 - 6000 EUR (bruto). This reflects our commitment to competitive compensation for those who contribute to our innovative projects.

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Common Interview Questions for Delivery Manager
Can you describe your experience with agile project management as a Delivery Manager?

In responding to this question, emphasize specific agile methodologies you have implemented, such as Scrum or Kanban. Discuss how these practices facilitated the delivery process and improved team collaboration at Nortal.

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How do you handle conflicts within your delivery team?

When preparing to answer, stress the importance of open communication and conflict resolution strategies. Share an example where you successfully mediated a team disagreement focusing on collaboration and positive outcomes.

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What strategies do you use for performance management in your team?

Discuss the techniques you apply for monitoring team performance, such as establishing KPIs and regular check-ins. Provide an example of how this strategy improved project timelines and team morale.

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How do you ensure effective communication with stakeholders?

Detail your approach to stakeholder communication, including using project management tools and regular updates. Highlight the significance of transparency and feedback loops in maintaining a productive relationship.

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What experience do you have with managing budgets and financial forecasting?

Be prepared to share your experience with P&L management, resource planning, and forecasting. Highlight a specific instance where your financial oversight led to successful project delivery at Nortal.

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How do you approach team building and hiring in your role?

Talk about your philosophy on team building and the importance of culture fit. Share your experience with the hiring process and how you align candidates with the company's values at Nortal.

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Describe a challenging project you led. What was your approach?

When answering, provide details of a specific project case where you faced challenges. Focus on your decision-making skills and how you rallied the team to overcome obstacles and achieve project goals.

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How do you prioritize tasks and manage workload within your team?

Discuss your methods for prioritization, such as using agile backlogs or time-blocking techniques. Explain how these methods help to distribute tasks effectively within your delivery team.

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What motivates you as a Delivery Manager?

Articulate your passion for leading teams and delivering successful projects. Share what aspects of the role inspire you and contribute to your effectiveness at Nortal.

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What do you foresee as key trends in software delivery that might affect your role?

Reflect on the evolution of software delivery practices, such as DevOps or continuous delivery. Discuss how these trends might impact your role as a Delivery Manager and how you would adapt to stay ahead.

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DATE POSTED
March 30, 2025

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