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HR Employee Relations Rep. II

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Administers human resources policies and procedures that pertain to employee relations. Researches and analyzes data, provides management with reports on any employee relations issues and possible resolutions. Performs employee counseling, equal employment opportunity, disability services, and labor relations. Investigates and documents employee complaints and disputes and recommend appropriate course of action. Educates new and current employees on employee relations policies.

 

PRIMARY DUTIES AND RESPONSIBILITIES

 

  • Provides counseling to employees and management related to the interpretation of hospital policies, procedures and practices regarding employee corrective action, performance evaluations and other human resource issues.
  • Investigates and executes employee relations complaints, prepares documentation and provides recommendations for corrective action.
  • Address leader and employee-initiated complaints in accordance with HR policies. 
  • Reviews rehire status, background reports with Coordinator/Manager/Director.
  • Ensures hospital compliance with applicable state and federal regulations for areas of responsibility.
  • Lead and facilitate climate surveys for internal department concerns.
  • Provides assistance with the preparation of documents and other responses to employeerelated concerns as well as EEOC (Equal Employment Opportunity Commission) and other litigation activities.
  • Responsible for recommending reassignments to the light duty pool.
  • Recommend Performance Improvement Plans as well as Clinical Improvement Plans.
  • Provide consultation to leaders or interpretation of HR policies.
  • Escalate leader, employee and executive initiated complaints to Employee Relations Leadership and legal as necessary.
  • Responsible for promoting a positive employee experience.
  • Primary Employee Relations contact for the organization. Maintain detailed case notesfor possible legal actions.
  • Participate in continued education courses/webinars regarding employment laws.
  • Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury-accident to Manager.
  • Qualifications

    REQUIRED 

  • Bachelor Degree in Business Administration/related field and four (4) years of direct Employee Relations experience or Human Resources experience.
  • Two (2) experience in a Supervisory or Management capacity in lieu of Employee Relations experience or Human Resources experience.
  • Basic knowledge of Microsoft Office, Excel and software applications.
  • PREFERRED 

  • Demonstrated knowledge and experience with computers and word processing systems
  • Certification in Human Resources through workshops, seminar, or coursework
  • Work Hours:

    8:00am - 4:30pm

    Weekend Requirements:

    No

    On-Call Requirements:

    No

    Average salary estimate

    $70000 / YEARLY (est.)
    min
    max
    $60000K
    $80000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About HR Employee Relations Rep. II, Northside Hospital Inc.

    Looking for an opportunity to make a difference in the workplace? Northside Hospital is seeking an HR Employee Relations Rep. II to join our dynamic team in Atlanta! As a key player in our HR department, you'll be responsible for administering policies and procedures that relate to employee relations. You'll research and analyze data, while providing management with insightful reports on employee relations issues and potential resolutions. Your role will involve counseling employees and management, investigating complaints, and documenting findings to recommend appropriate actions. You'll be the go-to expert for educating our team on employee relations policies and ensuring compliance with state and federal regulations. If you have a passion for fostering a positive employee experience and have experience in HR or employee relations, we’d love to hear from you! Your role will not only support Northside Hospital's dedication to delivering award-winning care but also contribute significantly to a healthy workplace culture where everyone feels valued. Join us and discover the myriad possibilities of what a career at Northside can offer you!

    Frequently Asked Questions (FAQs) for HR Employee Relations Rep. II Role at Northside Hospital Inc.
    What are the primary responsibilities of an HR Employee Relations Rep. II at Northside Hospital?

    As an HR Employee Relations Rep. II at Northside Hospital, your primary responsibilities include administering human resources policies, providing employee counseling, investigating complaints, and making recommendations for corrective actions. You will also be accountable for maintaining compliance with state and federal regulations and promoting a positive employee experience.

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    What qualifications do I need to become an HR Employee Relations Rep. II at Northside Hospital?

    To qualify for the HR Employee Relations Rep. II position at Northside Hospital, you should have a Bachelor’s Degree in Business Administration or a related field, alongside four years of direct Employee Relations or HR experience. Experience in a supervisory or management role may substitute for some HR experience.

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    How does the HR Employee Relations Rep. II interact with employees and management at Northside Hospital?

    The HR Employee Relations Rep. II plays a crucial role in interacting with both employees and management at Northside Hospital. You will provide guidance and support concerning HR policies, assist in conflict resolution, and help educate staff on various employee relations issues, fostering an open communication environment.

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    What tools and technologies does an HR Employee Relations Rep. II use at Northside Hospital?

    An HR Employee Relations Rep. II at Northside Hospital utilizes basic knowledge of Microsoft Office and Excel, along with various HR software applications, to effectively manage data, analyze reports, and facilitate smooth operational processes relating to employee relations.

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    What opportunities for professional growth are available for HR Employee Relations Rep. II at Northside Hospital?

    At Northside Hospital, HR Employee Relations Reps II have numerous professional growth opportunities, including attendance at continuing education courses and webinars on employment law. There's also potential for advancement through mentorship and participation in various HR-related workshops.

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    Common Interview Questions for HR Employee Relations Rep. II
    Can you describe your experience with employee relations in previous roles?

    In answering this question, share specific examples of your previous experience handling employee relations, including the types of issues you addressed, how you approached investigations, and any successful resolutions you facilitated. Highlight your ability to remain impartial and ensure a fair process.

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    How do you approach conflict resolution between employees?

    Describe your step-by-step approach to conflict resolution, emphasizing your communication skills, ability to listen actively, and focus on finding mutually acceptable solutions. Providing a specific example will also demonstrate your capabilities in this area.

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    How familiar are you with HR policies and regulations?

    It's essential to showcase your knowledge of HR policies and compliance regulations applicable to the healthcare industry, such as EEOC guidelines. Discuss any specific training or certifications you’ve received related to HR laws and how you apply them in your work.

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    What strategies do you employ to foster a positive employee experience?

    Explain your strategies to enhance employee satisfaction, such as regular feedback mechanisms, team-building activities, and open-door policies. Provide examples of initiatives you have led or been part of that successfully improved employee morale.

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    Can you discuss a time you handled a difficult employee complaint?

    When answering this question, share a specific incident where you effectively managed an employee complaint. Describe the situation, the steps you took to investigate, and the resolution implemented. Focus on how you ensured fairness and compliance with company policy.

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    How do you keep yourself updated on changes in employment laws?

    Highlight your commitment to continuous learning by discussing how you stay informed on employment laws, such as subscribing to HR journals, attending seminars or webinars, and following industry news. Mention any specific resources you find particularly valuable.

    Join Rise to see the full answer
    What is your experience with documentation and reporting in employee relations?

    Share your experience in maintaining thorough documentation of employee interactions, investigations, and resolutions. Discuss the importance of proper record-keeping in protecting the organization and ensuring transparency and compliance.

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    How can you contribute to fostering a diverse and inclusive workplace?

    Express your understanding of the importance of diversity and inclusion in the workplace. Provide specific examples of initiatives you’ve been involved in that promote diversity, such as training sessions, recruitment practices, or awareness campaigns.

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    What role does technology play in your work as an HR Employee Relations Rep. II?

    Discuss how you utilize technology to streamline HR processes, enhance communication, and gather insights through data management systems. Provide examples of software you've used in previous roles and how they benefited your work in employee relations.

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    Why do you want to work for Northside Hospital as an HR Employee Relations Rep. II?

    Focus on your admiration for Northside Hospital’s commitment to quality care and community involvement. Explain how your values align with the mission of the hospital and your eagerness to contribute to a positive and supportive work environment.

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    MATCH
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    TEAM SIZE
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    HQ LOCATION
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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 20, 2025

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