Administrative Assistant II-Cardiology Full-Time Days

The Administrative Assistant II at Northwestern Medicine takes on several key responsibilities, including coordinating preparation for reports, maintaining department schedules, and providing clerical support like drafting correspondence and managing information. You'll also be vital in streamlining processes and supporting accounts receivable/payable activities.

To qualify for the Administrative Assistant II role at Northwestern Medicine, you need a high school diploma or GED equivalent along with two to five years of relevant experience. While not mandatory, college studies or a minimum of two years in office services are preferred, along with basic skills in Microsoft Office software.

At Northwestern Medicine, we believe in cultivating talent, which is why we offer various benefits that support professional growth, including tuition reimbursement programs, training opportunities, and resources for career advancement. We take pride in helping our staff further their education and develop their skills.

The work environment for an Administrative Assistant II at Northwestern Medicine is collaborative and positive, reflecting our commitment to patient-first care. You'll work alongside dedicated professionals who support patient interactions and navigational tasks, ensuring a smooth workflow in the Cardiology department.

Preferred skills for the Administrative Assistant II role at Northwestern Medicine include strong organizational abilities, effective communication skills, a solid understanding of Microsoft Office software, and the capacity to perform critical thinking tasks that enhance department operations.

In your response, highlight specific examples where you effectively coordinated calendars for team members or organized meetings and events. Discuss tools you used to maintain scheduling accuracy and how you prioritized competing demands.

Think of an instance where you received a difficult question. Share how you maintained professionalism, utilized your knowledge of the department, and communicated clearly to find a resolution.

Describe your process for gathering and analyzing information efficiently. Mention any tools or software you are familiar with that aid in report generation and emphasize your attention to detail.

Share a specific improvement you initiated, the rationale for the change, and the outcome. Focusing on the positive impacts this change had on team productivity will demonstrate your initiative.

Discuss your familiarity with financial processes, whether through relevant education or direct experience. If you've used specific software or tools, mention them to illustrate your proficiency.

Explain the importance of confidentiality in healthcare, emphasizing best practices you’ve employed to protect sensitive patient information and internal documents.

Mention any specific software you have experience with, especially Microsoft Office Suite. You might discuss how you've utilized these tools for data management, reports, and communications effectively.

Share a specific scenario that illustrates your multitasking skills, detailing how you prioritized tasks, managed time effectively and maintained quality in your work.

Outline your strategies for fostering clear communication, such as using shared calendars, frequent check-ins, and establishing direct lines of communication to keep all parties informed.

Discuss how contributing to patient care and supporting your team engages you, along with other elements like problem-solving, continuous learning, and achieving goals that drive your work satisfaction.