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Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees.

Ready to join our quest for better?

Job Description

Are you interested in joining an organization that is committed to supporting your education so you can start your career in healthcare?

Northwestern Medicine is offering an exciting opportunity to help you enter the healthcare field as a patient care technician (PCT).

Upon hire, you would start our job training program for candidates who are interested in becoming a PCT and earning their certification as a nursing assistant.  

The program will provide pay and benefits as you start your training program supported by Northwestern Medicine and Valparaiso University. 

Successful applicants will be enrolled in the training program at no cost and will be paid for their time in training.  Following the successful completion of the mandatory program, candidates will transition into a PCT with additional support as they become independent in their role. The minimum service requirement is two years. 

Training program date: Wednesday, February 5, 2025

  • Training Program Shift: 1st shift
  • Training Location: Northwestern Medicine Central DuPage Hospital, Winfield, Illinois
  • Clinical Rotation Location: Northwestern Medicine Central DuPage Hospital, Winfield, Illinois

PCT work location after program completion: Northwestern Medicine Central DuPage Hospital, Winfield, Illinois

  • PCT Shift: Evenings and Nights
  • Required to work every other weekend and holiday.

PCT Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

  • High school diploma or GED
  • Physical ability to perform functional requirements as detailed. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
  • A strong interest in entering the healthcare field to provide hands-on care to patients
  • Commitment to completing the required training program & becoming certified

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

What You Should Know About Certified Nursing Assistant Student Program, Northwestern Memorial Healthcare

If you're looking to kickstart your healthcare career, the Certified Nursing Assistant Student Program at Northwestern Medicine is a tremendous opportunity! At Northwestern Medicine, we believe that every patient interaction supports our mission of delivering exceptional care, and you can play a vital role in this journey. In this program, you'll receive comprehensive training to become a Patient Care Technician (PCT) while earning a competitive wage and enjoying benefits from day one. What’s even better? This training comes at no cost to you, thanks to our partnership with Valparaiso University. Throughout the program, which starts on February 5, 2025, you'll learn how to monitor vital signs, assist patients with daily living activities, and demonstrate critical thinking skills in a real-world healthcare setting. This is not just a job; it’s an investment in your future as you prepare to become a certified nursing assistant. You will work directly under the supervision of registered nurses, enabling you to gain valuable hands-on experience. The position requires commitment and flexibility, as you will need to work evenings, nights, and every other weekend. But with the support from our amazing team, your journey toward providing high-quality patient care can lead to a rewarding career packed with growth opportunities. So, if you’re passionate about helping others and are ready to embark on this fulfilling journey, we encourage you to apply now and join us in making a difference in healthcare!

Frequently Asked Questions (FAQs) for Certified Nursing Assistant Student Program Role at Northwestern Memorial Healthcare
What are the responsibilities of a Certified Nursing Assistant in the Northwestern Medicine program?

In the Certified Nursing Assistant Student Program at Northwestern Medicine, your responsibilities will primarily revolve around providing basic nursing care activities. This includes monitoring vital signs, assisting patients with personal care tasks like bathing and grooming, and keeping patient rooms tidy. You'll also report any changes in patients' conditions to nursing staff, making effective communication a key part of your role.

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What qualifications do I need to apply for the Certified Nursing Assistant Student Program at Northwestern Medicine?

To apply for the Certified Nursing Assistant Student Program at Northwestern Medicine, you need to have a high school diploma or GED. Furthermore, a strong interest in entering the healthcare field is essential, as is a willingness to commit to the training program and become certified. Applicants should also be physically capable of performing tasks that may involve lifting patients and equipment.

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Is there a cost for the training program when applying for the Certified Nursing Assistant position at Northwestern Medicine?

No, there is no cost for the training program when you apply for the Certified Nursing Assistant position at Northwestern Medicine. Successful candidates will enter the program without any fees, and during the training period, you will receive pay and benefits just like any other employee.

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What will be the work schedule after completing the Certified Nursing Assistant Student Program at Northwestern Medicine?

After completing the Certified Nursing Assistant Student Program at Northwestern Medicine, you will typically work as a Patient Care Technician with scheduled shifts during evenings and nights. You will also need to be available to work every other weekend and during holidays, ensuring continuous care for our patients.

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How does the Certified Nursing Assistant Student Program at Northwestern Medicine support my career growth?

The Certified Nursing Assistant Student Program at Northwestern Medicine is designed not only to provide the immediate skills needed for patient care but also to pave the way for personal and professional development in healthcare. Upon completion of the program and achieving your certification, you'll have opportunities to continue growing within the organization, such as advancing your role or pursuing further education in nursing or other specialties.

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Common Interview Questions for Certified Nursing Assistant Student Program
Why do you want to become a Certified Nursing Assistant at Northwestern Medicine?

When answering this question, focus on your passion for patient care and how the values of Northwestern Medicine resonate with you. Share experiences that have motivated you to enter healthcare and express your enthusiasm for helping others, highlighting your commitment to quality care.

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What do you think are the most important qualities for a Certified Nursing Assistant?

Key qualities include empathy, strong communication skills, patience, and the ability to remain calm under pressure. Provide examples of times when you've demonstrated these traits in personal or academic situations, as this will showcase your suitability for the role.

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How would you handle a difficult patient in a care setting?

Demonstrate your problem-solving abilities here by articulating a structured approach. Discuss the importance of empathy, active listening, and remaining calm. Pushing forward with de-escalation techniques can also be key in maintaining a positive care environment.

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Can you provide an example of how you've worked as part of a team?

Highlight an experience from a previous job, school project, or volunteer work where collaboration was key. Emphasize your ability to communicate effectively, support your teammates, and embrace diverse perspectives to achieve a common goal.

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What steps would you take to ensure patient comfort and safety?

Emphasize the importance of thorough assessments and communication with nursing staff. Speak about techniques like maintaining a clean environment, using gentle and reassuring language, and being attentive to patient cues to ensure comfort and safety.

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How do you prioritize tasks in a fast-paced environment?

Discuss your organizational skills and the ability to adapt to changing situations. You could mention using checklists, recognizing urgent tasks, and being flexible to shuffle priorities as patient needs shift.

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What is your understanding of the role of a Patient Care Technician?

Reflect your knowledge about the responsibilities of a PCT, such as providing basic nursing care, assisting with activities of daily living, and communicating effectively with healthcare professionals. This shows your readiness to take on the position.

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How comfortable are you with handling bodily fluids or personal care tasks?

Reassure your interviewer of your understanding that working in the healthcare sector requires exposure to bodily fluids. Share relevant experiences or your willingness to comply with all safety protocols to maintain hygiene and comfort for both you and your patients.

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Why do you believe training is important for this role?

Training ensures that you are prepared to deliver high-quality care and understand the procedures, protocols, and guidelines necessary for safe healthcare practices. Mention your eagerness to learn and grow professionally as a part of the training.

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How would you approach a situation where a patient refuses help?

Discuss the importance of respectful communication in such scenarios. Share your willingness to listen to the patient's concerns, educate them on the importance of assistance, and reinforce their autonomy while gently encouraging them to accept help.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Internship, on-site
DATE POSTED
December 19, 2024

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