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Material Service Coordinator II - Inpatient Inventory, Full-time, Days - job 2 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

  • Hours: 40 hours per week
  • Days Shift: 7:00 AM - 3:30 PM (Works Every Other Weekend and Works Holidays)
  • Location: Feinberg/Galter; FL BS
  • Union Hourly Compensation: $19.25 per hour (+ $0.97/hour for shift pay differential) (non-negotiable). The role is graded as a non-exempt position meaning you are eligible for overtime.

The Materials Services Coordinator II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

  • Responsible for preparing, issuing, delivering, checking and documenting, linen and medical/surgical supplies provided by Materials Management.
  • Issues supplies and equipment from storeroom, central sterile processing and vendor source shipments.
  • Labels/identifies products as needed for charging and identification, and places into appropriate storage locations. This includes authorized access to Clean Utility Rooms in all clinical areas. Also, replenishes Materials Management departmental inventories.
  • Accurately counts and maintains supply & linen levels as established by management.
  • Responds to customer requests for supplies and linen needs. Requests may be verbal, written, phone, pager or Power Chart.
  • Completes work from previous shift to accommodate department schedules.
  • Maintains clean and orderly work area, demonstrates ownership over assigned route.
  • Performs routine assessment for expired product and resolves issues in a timely manner.
  • Takes inventory of linen and supplies, and requests needed items through in-house or vendor systems.
  • Uses manual and automated systems to place orders, record activity, and issue credits.
  • Maintains accurate logs & records for all processes.
  • Rotates through various MSC II assignments as needed for cross-training.
  • Dispenses and delivers materials via tube system elevator, and/or using hand, or power equipment.
  • Performs other related duties as assigned.

AA/EOE.

Qualifications

Required:

  • High School diploma or acceptable equivalent

Preferred:

  • At least 1 year experience w/ materials handling, preferably in a Healthcare environment.

#LI-JL1

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

$41528 / YEARLY (est.)
min
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$39920K
$43136K

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What You Should Know About Material Service Coordinator II - Inpatient Inventory, Full-time, Days, Northwestern Memorial Healthcare

At Northwestern Medicine, we are looking for a passionate Material Service Coordinator II for our Inpatient Inventory team, based at our Feinberg/Galter location in Chicago. As a Material Service Coordinator, you will play a crucial role in ensuring the smooth operation of our healthcare services, working full-time from 7:00 AM to 3:30 PM on a set schedule that includes every other weekend and holidays. Your day-to-day responsibilities will include preparing, issuing, delivering, and documenting linen and medical supplies. We prioritize a patient-first approach, making every interaction matter, and we want you to reflect that mission in your role. You'll conduct routine assessments of our supplies, maintain inventory levels, and respond to various customer requests, whether they come in verbal, written, or digital forms. With a commitment to organization and accuracy, you’ll ensure all supplies are appropriately labeled and stored while keeping your work area clean and orderly. Working in this position not only offers competitive pay at $19.25 per hour—plus a shift differential—but you’ll also become part of a team that values your role in improving patient care. The ideal candidate will have a high school diploma and ideally, at least a year of experience in materials handling within a healthcare environment. So, are you ready to join us at Northwestern Medicine and make a difference?

Frequently Asked Questions (FAQs) for Material Service Coordinator II - Inpatient Inventory, Full-time, Days Role at Northwestern Memorial Healthcare
What are the responsibilities of a Material Service Coordinator II at Northwestern Medicine?

As a Material Service Coordinator II at Northwestern Medicine, your responsibilities include preparing, issuing, delivering, and documenting linen and medical supplies. You will maintain inventory levels, respond to supply requests, and perform regular assessments for expired products, ensuring that our healthcare professionals have what they need when they need it. Additionally, you’ll be responsible for accurately labeling and storing supplies and maintaining a tidy work area.

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What qualifications do you need to apply for the Material Service Coordinator II position at Northwestern Medicine?

To qualify for the Material Service Coordinator II position at Northwestern Medicine, candidates should have at least a high school diploma or an acceptable equivalent. Preferably, candidates should also have at least one year of experience with materials handling, especially in a healthcare setting, which will enable you to navigate our environment more effectively.

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What does the shift and compensation look like for the Material Service Coordinator II role at Northwestern Medicine?

The Material Service Coordinator II position at Northwestern Medicine is a full-time role, working from 7:00 AM to 3:30 PM, with shifts that include every other weekend and holidays. The compensation is set at $19.25 per hour, along with an additional shift differential of $0.97 per hour, which reflects our commitment to fair pay for dedicated employees.

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How does Northwestern Medicine support its employees in the Material Service Coordinator II role?

Northwestern Medicine is dedicated to supporting its employees through competitive benefits, including tuition reimbursement, loan forgiveness, and a 401(k) matching program. These benefits are designed to promote personal and career growth, ensuring that as a Material Service Coordinator II, you not only contribute to patient care but are also cared for as an employee.

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What is a typical day like as a Material Service Coordinator II at Northwestern Medicine?

A typical day for a Material Service Coordinator II at Northwestern Medicine involves preparing, issuing, and delivering essential supplies while ensuring accurate inventory levels. You’ll engage with various departments to address their linen and medical supply needs, maintain cleanliness in your workspace, and conduct routine checks to prevent expired products. Every day brings a new opportunity to make a positive impact on patient care.

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Common Interview Questions for Material Service Coordinator II - Inpatient Inventory, Full-time, Days
Can you describe your experience with inventory management as a Material Service Coordinator II?

In answering this question, it's important to highlight specific instances where you have successfully managed inventory. Discuss any systems you used, like manual or automated inventory tracking, and emphasize your attention to detail and how you ensured that supply levels were maintained accurately.

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How do you prioritize tasks when handling supply requests?

To effectively answer this question, explain your method for assessing urgency and importance. You could mention how you scope the requests based on immediate patient care needs versus routine stock maintenance and how communication with staff helps streamline the process.

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What challenges have you faced in materials handling, and how did you overcome them?

Think of a specific challenge related to supply chain delays or inventory discrepancies you’ve encountered. Discuss the steps you took to mitigate the impact on your responsibilities, demonstrating your problem-solving skills and adaptability in a fast-paced environment.

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How do you ensure compliance with regulatory standards in your role?

Illustrate your understanding of healthcare regulations and compliance protocols. You can share examples of how you stay informed on policies and ensure your tasks—like documenting and labeling supplies—adhere to these standards consistently.

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Describe how you maintain a clean and organized work environment.

Answer by detailing your established routines or methods for keeping your workspace organized. Highlight the benefits of an orderly environment in terms of efficiency and safety, and give examples of practices you follow to achieve this.

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Why do you believe a patient-first approach is important in the Material Service Coordinator II role?

This question is an opportunity to share your beliefs about the healthcare industry. Discuss how a patient-first approach changes the workplace dynamics and enhances overall patient care by ensuring that all necessary materials are readily available to clinical staff, directly impacting patient outcomes.

Join Rise to see the full answer
Can you provide an example of a time when you worked collaboratively with a team?

Think of a specific project or task where teamwork was crucial. Discuss your role within the team, the dynamics, and the successful outcome of your collaboration, emphasizing communication and the ability to support each other.

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What systems have you used to manage materials orders?

Be prepared to discuss any software or processes you have utilized for placing orders or tracking materials. Explain how you've leveraged technology to enhance accuracy and efficiency in your workflow.

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How would you handle a situation where you received a supply request that you could not fulfill?

In your response, emphasize the importance of communication. Discuss how you would inform the requesting staff member, explore alternative solutions, and ensure that patient needs are still met, showcasing your proactive attitude.

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What motivates you in your day-to-day duties as a Material Service Coordinator II?

Share what aspects of the role inspire you—whether it's helping healthcare professionals provide patient care or the satisfaction of keeping operations running smoothly. Highlighting your passion for the role reflects your commitment to excellence.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
December 28, 2024

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