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Office Manager

The Office Manager oversees the daily operations and administrative functions of our corporate headquarters, which includes a substantial office area and a large warehouse. This role ensures a well-maintained, efficient, and welcoming environment for staff, clients, and vendors. The ideal candidate possesses excellent organizational skills, the ability to multitask, a collaborative mindset, and a proactive approach to problem-solving to maintain an efficient and productive work environment. This full-time on-site position reports to the Managing Director of Archival Operations and will provide occasional support for our satellite facilities.  

Responsibilities

Office Management 

  • Oversee the front office, ensuring a clean, organized, and professional space at our various Metro Atlanta facilities. 
  • Coordinate the daily opening schedule of the corporate headquarters ensuring facility is operational on time and in accordance with daily priorities. 
  • Maintain office, breakroom, and facilities supply inventory, placing orders as needed while working with accounting to reconcile expenditures with established budgets. 
  • Ensure office equipment, grounds and building support systems are on a maintenance schedule and remain in operational condition. 
  • Schedule and coordinate routine servicing with vendors including, but not limited to, cleaning, security, IT support, heavy machinery maintenance, and landscaping. 
  • Escort vendors during site visits and oversee their activities to ensure adherence to company policies. 
  • Live within 30 minutes of the headquarters’ office allowing for response to building emergencies as a member of the disaster response team. 

Satellite Facilities Support  

  • Provide cyclical support for our metro Atlanta based satellite locations ensuring they are adequately stocked with office and warehouse supplies and the building and grounds are being properly maintained. 
  • Report any issues with the satellite locations to the Managing Director of Archival Operations. 
  • Act as a backup vendor escort and receptionist in the event of staffing shortage at satellite locations or client visit requiring additional staffing. 

Administrative Support 

  • Maintain records related to office operations and vendor agreements. 
  • Place reoccurring bills on a schedule and forward payment of same to Accounting and the Managing Director of Archival Operations. 
  • Assist leadership with the development and management of budgets for office operations, ensuring cost efficiency and alignment with corporate goals. 
  • Process invoices and manage expense reports related to office operations. 
  • Assist leadership team with scheduling meetings, managing calendars, and coordinating company events. 
  • Coordinate meals and refreshments for client meetings or events, maintaining high service standards. 
  • Sign-in guests and handle incoming phone, email, and physical communications, ensuring prompt and professional response.  

Human Resources Coordination 

  • Asist with scheduling ad coordinating onsite interviews, onboarding sessions, and training as needed. 
  • Assist in managing office policies and procedures, ensuring compliance with company standards. 

Technology and IT Coordination 

  • Coordinate with hiring managers to ensure office suites and technology are prepared for the arrival of new employees. 
  • Liaise with the IT department to ensure the smooth operation of office technology and resolve technical issues efficiently. 
  • Oversee the setup and maintenance of office equipment such as computers, printers, and telecommunication systems. 
  • BA in Office Administration, Business Management or a related field preferred. Equivalent work experience will be considered.  
  • 5+ years of experience in office management, executive assistantship or a similar role. 
  • Experience managing large office spaces, warehouse operations or cultural/heritage facilities is highly desirable.  
  • Previous experience supporting multiple locations or satellite facilities is a plus. 

Competencies

  • Keen eye for detail and an ability to pursue tasks through completion 
  • Excellent organizational and multitasking abilities 
  • Ability to communicate clearly and diplomatically, both in writing and verbally, to ensure smooth interaction and accurate relay of information. 
  • Proficiency in managing tight deadlines and anticipating executive needs to ensure seamless operations. 
  • Proficient in office software (e.g., Microsoft Office Suite, Google Workspace). 
  • Proven capability to handle sensitive information with the utmost privacy and professionalism. 
  • Capacity to address issues proactively and provide effective solutions to challenges. 
  • Financial acumen to master office budget and reporting. 
  • Knowledge of health and safety regulations 
  • Ability to lift and move office supplies and equipment as needed 
  • Flexibility to work occasional evenings and weekends for special events or urgent issues. 
  • Valid driver’s license and reliable transportation to coordinate and commute between headquarters and satellite facilities as needed. 

Average salary estimate

$75000 / YEARLY (est.)
min
max
$65000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Office Manager, Heritage Werks, Inc.

Are you ready to take charge as the Office Manager at Archival Operations? In this exciting role, you'll be the backbone of our corporate headquarters, ensuring everything runs smoothly from the large office area to our bustling warehouse. Your keen organizational skills will play a key role in creating a welcoming atmosphere for staff, clients, and vendors alike. You’ll coordinate daily operations, manage supplies, and maintain a well-organized environment, all while working alongside our dedicated team. You’ll be responsible for overseeing daily schedules, liaising with vendors, and ensuring our office is in top-notch condition. Not only will you support our headquarters, but you'll also lend a hand at our satellite facilities when needed. With 5+ years of experience in office management or executive assistance, you’re ready to multitask like a pro and tackle challenges with a proactive approach. Your brilliant communication skills will shine as you manage everything from budget processing to organizing client meetings. Flexibility is key, and if you’re an expert at managing tight deadlines and anticipating needs, we want you! Archival Operations is looking for someone who can keep our operations seamless and productive. Step into a role where your contributions make a difference every day!

Frequently Asked Questions (FAQs) for Office Manager Role at Heritage Werks, Inc.
What responsibilities does the Office Manager at Archival Operations have?

The Office Manager at Archival Operations is responsible for overseeing daily operations and administrative functions, ensuring a clean and professional environment in the corporate headquarters and satellite facilities. Duties include managing supply inventory, coordinating vendor services, maintaining records, assisting with budget management, and providing support for client meetings.

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What qualifications are needed for the Office Manager position at Archival Operations?

To become an Office Manager at Archival Operations, candidates should ideally have a BA in Office Administration or Business Management and at least 5 years of relevant experience. Previous experience in managing large office spaces and supporting multiple locations is desirable, along with strong organizational and communication skills.

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How does the Office Manager ensure smooth operations at Archival Operations?

The Office Manager at Archival Operations ensures smooth operations by maintaining an organized office space, coordinating schedules and resources, overseeing vendor services, and addressing any operational issues proactively. Their keen attention to detail and ability to multitask are crucial in managing daily activities effectively.

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What role does the Office Manager play in HR coordination at Archival Operations?

The Office Manager at Archival Operations assists in HR coordination by scheduling and facilitating onsite interviews, onboarding sessions, and training needs. They also help manage office policies and ensure compliance with company standards, fostering a well-organized environment for all employees.

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Why is flexibility important for the Office Manager role at Archival Operations?

Flexibility is essential for the Office Manager role at Archival Operations because the position may require occasional evenings or weekends for special events or to address urgent issues. Being adaptable allows them to respond to the dynamic needs of the office and maintain operational efficiency.

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Common Interview Questions for Office Manager
Can you describe your experience in managing office inventory and supplies?

In managing office inventory, I ensure a consistent assessment of supply levels and conduct regular audits to identify needs. My approach typically involves creating a streamlined ordering system that aligns with budget constraints while maintaining quality and service efficiency.

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How do you handle multiple priorities in a busy office environment?

I prioritize tasks by urgency and importance, often utilizing tools such as to-do lists and digital calendars. This method allows me to allocate my time effectively and focus on high-impact areas without neglecting routine responsibilities.

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What steps do you take to ensure vendor compliance with company policies?

I first ensure that vendors are well-informed of our policies upon their engagement. During site visits, I closely oversee their activities and maintain open lines of communication to address any concerns promptly, fostering a strong partnership approach.

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Describe your process for coordinating company events and meetings.

My process involves detailed planning, starting well in advance to address logistics, catering, and attendee scheduling. I ensure clear communication with all parties involved and confirm arrangements on the day of the event to maintain a smooth flow.

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How do you support leadership in managing operational budgets?

In supporting leadership with operational budgets, I maintain a meticulous record of expenditures, categorize recurring bills, and collaborate regularly to identify potential for cost efficiencies, ensuring all spending aligns with company goals.

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What strategies do you use to maintain office morale and a positive work environment?

I believe in fostering open communication, organizing social events, and actively recognizing team achievements, which contribute to a positive atmosphere. Encouraging input from staff on office improvements also empowers them to feel valued.

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How do you approach onboarding new employees?

I approach onboarding with a structured program that includes orientation, training sessions, and mentorship. Providing resources and support during this transition is crucial to help new hires integrate smoothly into the office culture.

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Can you share an example of how you resolved a workplace challenge?

I once faced a challenge with equipment downtime that affected productivity. I coordinated with IT and equipment vendors to assess and resolve the issue quickly while communicating transparently with the team about timelines and alternative solutions.

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What tools or software are you proficient in for office management?

I am proficient in Microsoft Office Suite and Google Workspace, along with various project management tools. These platforms help me manage calendars, track projects, and improve productivity across teams.

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How do you handle sensitive information in office operations?

Handling sensitive information requires a high level of discretion. I ensure that all confidential data is securely stored and shared only on a need-to-know basis, adhering strictly to company policies regarding information privacy.

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Founded in 2009, Heritage Werks specializes in maintaining archival programs and curating compelling content and narratives to fuel interactive experiences, new stadiums, corporate anniversaries, social and mobile content, exhibits, museums, e-lea...

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Full-time, on-site
DATE POSTED
December 23, 2024

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