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Assistant Manager for Newton, MA

Do you love food? Do you care about the environment? What if I told you that you could have the best of both worlds if you join us at Clover! We want everybody to eat Clover someday. We take a one-of-a-kind approach to quick-serve meals. All of our ingredients are sourced from local farms and businesses and are prepared using fine dining techniques into delicious and affordable meals without the help of freezers or microwaves.

The Assistant Manager position is an entry role into leadership at Clover. This is a great opportunity for someone who wants to be a part of Clover and has some experience with food or managing a team. You will help build a team and lead them to make deliciously memorable food that will be the center of cuisine in your area. We value our Assistant Managers, which is why we encourage idea contributions that will make Clover a better company!

We're looking for full-time AM who will work at our Newtonville, MA location at 835 Washington Street.

Duties

All Assistant Managers are required to:

  • Lead a shift during a part of the day when the General Manager is or is not present
  • Attend Assistant Manager training classes
  • Work closely with Team Leaders and Team Members to provide the best possible service to guests
  • Assist with recruitment, orientation, training and development of all in-store employees
  • Successfully promote Clover through positive customer experience
  • Assist with the management of promotions to help grow store sales and customer base
  • Oversee cash
  • Assist in monitoring operations and carrying out corrective actions
  • Understand and follow all company policy and procedures
  • Execute serving the best tasting food
  • Join team in day-to-day restaurant duties

The Human Resources department may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understand Clover culture. Additionally, we use the face-to-face interaction as an opportunity to get to know you better.

Assistant Managers must have:

  • Experience supervising others in foodservice (at Clover or elsewhere)
  • Experience with scheduling, hiring, training and developing people
  • A current ServSafe Certificate
  • A current Allergen Awareness Certificate
  • Demonstrated ability to motivate and lead others
  • A passion for food, a positive attitude and a willingness to work to high standards
  • The ability to stand for prolonged periods of time, and repeated walking, bending, stretching, and occasional lifting (up to 50lbs), with or without reasonable accommodation
  • Able to work a varied schedule that includes nights and weekends

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles.

Clover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Some of the perks of working for Clover!

  • Pay is $21 per hour, with an increase to $23 per hour at 3 months, and $25 per hour at one-year
  • Full health, vision and dental benefits available to full-time benefit-eligible staff
  • Opportunity to learn, grow and build a meaningful career
  • Discount on Clover meals, apparel and shelf-stable groceries sold in our store
  • Free cooking classes
  • Free knife skills 101, 102, 103 classes (custom knife when you pass)
  • Opportunities to attend food-sourcing trips to coffee roasters, farmers, cheese-makers, etc.
  • Opportunities to attend food development meetings, contribute ideas/recipes to the menu
  • $300 referral bonus when you refer a friend to Clover!

Average salary estimate

$47840 / YEARLY (est.)
min
max
$43680K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager for Newton, MA, Clover Food Lab

Are you passionate about food and sustainability? Clover in Newton is looking for an Assistant Manager to join our team and help us make delicious, environmentally-friendly meals accessible to everyone. At Clover, our unique approach combines local ingredients with fine dining techniques to create a quick-serve dining experience unlike any other. In this entry-level leadership role, you'll have the exciting opportunity to build and lead a dedicated team in crafting meals that our guests will love. We believe in the importance of collaboration, so your ideas will matter here! As the Assistant Manager, you'll take charge during shifts, work closely with team members, assist in recruitment and training, and ensure that our customers receive the best service possible. You'll also play a key role in promoting Clover and contributing to our passion for high-quality food. To thrive in this role, you'll need some foodservice supervisory experience along with a ServSafe Certificate and allergen awareness training. We value diversity and encourage everyone with a positive attitude and a love for food to apply, even if you don't meet every single requirement. Plus, you'll enjoy great perks like pay that increases over time, health benefits, discounts on meals, free cooking classes, and opportunities to engage with local food sources. If you're ready to make a difference while having fun in the kitchen, Clover's Assistant Manager position may be the perfect fit for you!

Frequently Asked Questions (FAQs) for Assistant Manager for Newton, MA Role at Clover Food Lab
What are the key responsibilities of the Assistant Manager at Clover?

As an Assistant Manager at Clover in Newton, MA, some of your key responsibilities will include leading shifts in the absence of the General Manager, training and mentoring team members, overseeing daily operations, managing promotions for store sales growth, and ensuring an exceptional customer experience. You'll also participate in recruitment and orientation to help build a strong and passionate team.

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What qualifications are needed to apply for the Assistant Manager position at Clover?

To apply for the Assistant Manager role at Clover, candidates need supervisory experience in foodservice, a current ServSafe Certificate, and an Allergen Awareness Certificate. A passion for food, leadership skills, and the ability to work a varied schedule, including nights and weekends, will also be essential for success in this position.

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What is the work environment like for an Assistant Manager at Clover in Newton?

The work environment for an Assistant Manager at Clover is dynamic, supportive, and focused on collaboration. You will play a crucial role in both team-building and delivering a memorable food experience to customers. Clover's culture encourages idea-sharing and continuous learning, making it an exciting place to grow your career in food service.

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Are there opportunities for career growth as an Assistant Manager at Clover?

Yes! Clover is committed to the professional development of its employees. As an Assistant Manager, you will have significant opportunities to learn, contribute ideas for the menu, and participate in food sourcing trips. Hard work and a passion for the job could lead to career advancement within Clover.

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What are the employee benefits for the Assistant Manager role at Clover?

Clover offers various attractive benefits for Assistant Managers, including competitive pay with periodic increases, full health, vision, and dental coverage, discounts on meals and merchandise, free cooking classes, and even chances to participate in food development meetings. Additionally, employees can earn bonuses for referrals!

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Common Interview Questions for Assistant Manager for Newton, MA
Can you describe your experience in supervising others in the foodservice industry?

When addressing this question, focus on specific examples from your past roles where you successfully led a team or managed daily operations. Emphasize your leadership style, how you motivated your team, and any positive outcomes from your supervisory experience.

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What do you think makes exceptional customer service in a restaurant setting?

To effectively answer this, discuss the importance of attentiveness, empathy, and communication. Provide examples of how you would ensure customer satisfaction and create memorable dining experiences at Clover, highlighting the company's values.

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How would you handle a conflict between team members during a busy shift?

Explain your approach to conflict resolution, including active listening and mediation skills. Provide an example of a previous experience where you successfully resolved conflicts and maintained team productivity during a challenging situation.

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What steps would you take to train new team members in their roles?

Discuss your training philosophy, including how you would provide hands-on demonstrations, offer constructive feedback, and ensure new hires feel welcomed. Mention how you would also involve experienced team members to foster a collaborative learning environment.

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Describe a time you contributed a new idea or suggestion to improve operations.

Share a specific instance where you identified an area for improvement and implemented a successful solution. Highlight your thought process and collaboration with team members to drive positive change within operations.

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What is your definition of teamwork, and how do you foster it in a work environment?

Define teamwork as collaboration and shared goals within a team. Discuss how you encourage open communication, recognize team members' strengths, and facilitate team-building activities to enhance bonds and improve performance.

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How do you stay organized and manage multiple tasks during a shift?

Talk about your organizational strategies, such as task prioritization and effective delegation. Share personal tools you utilize, like checklists or scheduling software, to maintain efficiency, especially in a fast-paced environment like Clover.

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What motivates you to work in the food industry?

Share your passion for food, sustainability, or working with people in the food industry. Connect your motivations to Clover's mission and discuss how your enthusiasm aligns with their approach to quick-serve meals.

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What are your strategies for promoting teamwork among diverse staff?

Explain the importance of valuing diversity and how you would implement team-building activities that celebrate different cultures. Discuss creating an inclusive environment where everyone feels valued and heard.

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Why do you want to work specifically for Clover as an Assistant Manager?

In your response, emphasize Clover's innovative approach to food and their commitment to sustainability. Discuss how you align with their values and your excitement about contributing to their mission within the Assistant Manager role.

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Clover Food Lab is a cult-favorite restaurant chain and trucks for catering for weddings, office picnics, music festivals, etc. It was formerly known as Chapter Two Restaurants LLC. The company was incorporated in 2008 and is based in Cambridge, M...

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Full-time, on-site
DATE POSTED
January 4, 2025

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