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Opthalmic Assistant - Certification Pending Full-time Days 4K Sign-on Bonus

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Ophthalmic Assistant – Certification Pending reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Ophthalmic Assistant provides technical and clinical support and patient care for various physicians and sub-specialists by performing various tests to aid in the diagnosis, prognosis, and treatment and follow up of patients with various ophthalmic health conditions. This role supports physicians as their needs arise and acts as a liaison between patients and physicians by answering questions and providing educational assistance.

Responsibilities:

  • Interviews patients and documents histories.
  • Performs technical workups, patient histories and special testing (Refractions w/ retinoscopy, Lensometry, Keratometry, Tonometry, Visual Fields, Amslers, Muscle Testing, Pupil Exams, Topography, OCT, IOL Master / Ascans, Fundus Photos).
  • Assists the physician with patient care, minor surgery, scribes.
  • Communicates with patients (follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc.), returns phone calls (patients, pharmacies).
  • Maintains and cleans equipment, reports equipment deficiencies to management.
  • May perform other duties as assigned.

Qualifications

Required:

  • High School diploma or GED equivalent.
  • Basic Life Support (American Heart Association) certification.
  • Certified Ophthalmic Assistant certification through JCAHPO within one year of hire date (applicants who have obtained a Doctor of Medicine degree are exempt from the COA requirement).
  • Zero (0) to two (2) years’ experience in a relevant role.

Preferred:

  • Two years related experience (equivalent combination of education and experience may be considered).
  • Surgical assistance experience.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

What You Should Know About Opthalmic Assistant - Certification Pending Full-time Days 4K Sign-on Bonus, Northwestern Memorial Healthcare

At Northwestern Medicine, we're on a mission to transform healthcare, one patient at a time, and we want you to join us as an Ophthalmic Assistant! Based at our Chicago location, you'll provide essential technical and clinical support to our dedicated team of physicians and specialists. This isn't just a job; you're becoming part of a close-knit workplace where patient care is at the heart of everything we do. In this role, you'll be conducting patient interviews, performing various eye tests, and assisting with minor procedures, all while ensuring that our patients receive the invaluable care they deserve. With responsibilities like communicating treatment plans and coordinating follow-ups, you'll play a vital role in bridging the gap between patients and physicians. Best of all, we offer a generous sign-on bonus, competitive benefits, and a commitment to your professional development, with tuition reimbursement and certification support. Whether you're a seasoned professional or just starting your journey in healthcare, if you're passionate about making a difference and eager to learn, Northwestern Medicine is the place for you. We can't wait to welcome you into our community where you'll not only thrive but also help us pursue better healthcare for all.

Frequently Asked Questions (FAQs) for Opthalmic Assistant - Certification Pending Full-time Days 4K Sign-on Bonus Role at Northwestern Memorial Healthcare
What are the key responsibilities of an Ophthalmic Assistant at Northwestern Medicine?

As an Ophthalmic Assistant at Northwestern Medicine, your primary responsibilities include interviewing patients to document their medical histories, performing technical workups and a variety of ophthalmic tests, assisting physicians during patient care and minor surgeries, and communicating effectively with patients regarding their treatment plans. Your role as a liaison between patients and doctors is essential in fostering a smooth patient experience.

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What qualifications are required to work as an Ophthalmic Assistant at Northwestern Medicine?

To qualify for the Ophthalmic Assistant position at Northwestern Medicine, candidates must have a High School diploma or GED, Basic Life Support certification, and be able to obtain Certified Ophthalmic Assistant certification through JCAHPO within one year of hire. While zero to two years of relevant experience is acceptable, having additional experience or surgical assistance experience is preferred.

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What kind of support does Northwestern Medicine offer for career development as an Ophthalmic Assistant?

Northwestern Medicine is committed to supporting your professional growth as an Ophthalmic Assistant. We provide competitive benefits, including tuition reimbursement, loan forgiveness programs, and other resources aimed at helping you continue your education and certification in ophthalmology. Your success is our priority, and we encourage you to take advantage of these opportunities.

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What does the work environment look like for an Ophthalmic Assistant at Northwestern Medicine?

The work environment for an Ophthalmic Assistant at Northwestern Medicine is dynamic and collaborative, emphasizing teamwork and patient care. You will be working closely with physicians and other healthcare professionals to provide top-notch service to patients. Our commitment to fostering a positive workplace culture means that every day presents opportunities to learn and grow within a supportive community.

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What is the sign-on bonus for the Ophthalmic Assistant position at Northwestern Medicine?

For the Ophthalmic Assistant position at Northwestern Medicine, we offer a competitive sign-on bonus of $4,000 to help you transition into this meaningful role. This incentive reflects our commitment to attracting talented individuals who will contribute to our mission of providing exceptional patient care.

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Common Interview Questions for Opthalmic Assistant - Certification Pending Full-time Days 4K Sign-on Bonus
Can you describe your experience with patient interactions as an Ophthalmic Assistant?

In answering this question, focus on your communication skills and how they've helped you connect with patients. Share specific examples of how you’ve successfully interviewed patients and created a welcoming environment to gain trust and ensure they feel comfortable discussing their concerns.

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What technical skills do you possess that are relevant to the Ophthalmic Assistant role?

When responding to this question, highlight your experience with various ophthalmic equipment and procedures, such as refractions, tonometry, or visual fields testing. Discuss any certifications you hold and how your technical training makes you a strong candidate for the position.

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How do you manage multiple tasks and prioritize your responsibilities in a clinical setting?

Employing effective time management strategies is crucial. Discuss your approach to prioritizing tasks, such as assessing urgency, utilizing checklists, or delegating responsibilities appropriately. Share an anecdote that illustrates your success in managing competing priorities.

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Describe a time when you had to handle a difficult patient. How did you approach the situation?

Use the STAR method (Situation, Task, Action, Result) to illustrate how you successfully navigated a challenging interaction with a patient. Emphasize your empathy and communication skills while showcasing your ability to resolve conflicts effectively.

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What steps do you take to maintain a clean and safe environment when using ophthalmic equipment?

Talk about your understanding of protocols for sterilizing and maintaining equipment. Highlight your attention to detail, adherence to safety standards, and any relevant training or certifications that guide your practices in ensuring a clean workspace.

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Can you provide an example of how you've worked as part of a healthcare team?

Share a specific instance that demonstrates your capability to collaborate effectively with other healthcare professionals. Discuss your role in a team setting, how you contributed, and the positive outcome achieved through teamwork.

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What inspires you to work in ophthalmology and as an Ophthalmic Assistant?

In answering this question, tap into your passion for helping others and your interest in eye health. Explain how working as an Ophthalmic Assistant allows you to make a meaningful impact in a patient's life and why ophthalmology excites you.

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How do you keep yourself updated with advancements in ophthalmology?

Discuss your proactive approach to professional development, such as attending workshops, reading industry-related literature, or being part of professional organizations. Highlight your commitment to continuous learning in the field.

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What would you do if you didn’t know the answer to a patient's question?

In this response, emphasize your willingness to seek help and collaborate with colleagues. Highlight how you would reassure the patient while assuring them you will find the accurate information to address their question.

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Why do you want to work for Northwestern Medicine as an Ophthalmic Assistant?

Express your admiration for Northwestern Medicine's patient-first approach and commitment to innovation in healthcare. Share how you align with their values and your enthusiasm for contributing to a team that prioritizes compassionate patient care.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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December 22, 2024

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